Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's ok but doesn't pull up information very well about social media profiles
It's a little behind on its info but what info it has has been spot on.
Info before agreeing showed criminal convictions for person I wanted info on. Once I paid for report there were no convictions shown. Most importantly it had an incorrect birthdate and incorrect death date. The person is still very much alive. I feel duped by your service. I want a full refund due to the misleading and wrong information. Thank you.
This is my daughter Rhiannon she doesn't talk me any more,, it hurts bad, an Chrisanne is my daughter also she ran away at 14 haven't seen since born 1970 whit out you I'd know anything thank you so much,,,,
Easy to access, but I already knew more info than what was provided on initial report. Didn't want to keep paying for supposedly more info, Cancelled auto renewal already. Will not be using it again in the time remaining.
There is a lot of wrong information, or no information given!
Your ad promises the first report for free. I found no way to receive my first report for free
Does not have complete or accurate info. Done of the pop up notifications were misleading. It inferred i had a criminal record encouraging me to pay for a subscription. It was completely false. Not impressed at all
Too new in the process, would be able to comment when I have done more.
This service isn't as good as other information I've gotten
Person I searched had a criminal record but that didnt show up. Social media showed similar names but not the person I was searching. Searched myself and a relative/friend showed someone I never heard of. I received no new information. Would like a refund.
I know more about this person than this report does. Also, the ad promises information that you have to upgrade to get.
I just paid for this thinking I would get more than pretty much a name. What your telling me I already know or have easily figured out myself. What a freaking joke! I wouldn't recommend this to anyone! Thanks for wasting my money and time!
I have added premium because I can't get into the report. I tried without the premium too. I get to see the boxes stating his name and address but unable to go any further. Please help me or cancel my account. My email address is *******@gmail.com.
Thank you,
Eleanora Gambino
This is a scam. Did a report on someone I know has been in prison for 7yrs and came back no criminal charges! DONT PAY FOR THIS! Used another site!
2+2=12 and she said she was going to be able to make a great life
I already had the info the report provided. Then had to pay more... please cancel me right away. Sincerely, Susan Rawlings
Pages are hard to maneuver where is the dam main menu look I believe this guy murdered my daughter he claims he's married to my daughter she died on oct 28 and took all rights from family Natalie Nicole Padilla court is set for custody of my grandchildren any help i or direction would be nice she 32 yrs old with one and 3 year old. I'm her mother I want her ashes and ortopsy report so I can cut him down. Before her kills someone else
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

