Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Gave you so much information and you have the wrong person. So disappointed
Reinforcing a FEW things I know! So far not worth it…
I found what I needed to know. He told the truth about everything.
SCAM don't do the 5 day trial for a dollar they still withhold the info after you pay and make you pay minimum the one month term or longer to actually get report DONT DO IT I have also come to find out they keep charging your card after you cancel service horrible business practices
I was disappointed with the amount of info gathered. And initially it told me there were multiple criminal records 4 myself lol but non were found 4 the report.
Waste of money, the information was incorrect or information I already new. I will never use this again.
Just takes a lot of time... hope the report validates the lengthy waiting repeatedly.
Bait and switch. Truly indepth report costs more money. The report given was very basic and not at all useful. To get useful info another fee must be paid, making this a clever scam.
Not much of this report is accurate. For instance, none of the people listed as relatives are actual relatives. Licenses this person has held and holds are not listed.
I will probably be calling tomorrow so far I have done two People and there has been misinformation about them and also wanting more money for what I thought I paid for
Looks fine, but disappeared before completion. Tried again and completed it
Sorry but not impressed. Maybe i will try more later. Not sure yet.
Joined to check personal records that might affect me and found none. Throughout process website said criminal records were found. Which is it and how do I check for accuracy?
So far, so good.
Haven't had much time to look at anything yet.
Fast, and it seems like there's going to be a lot of information and records presented.
Great. We could use a little more info such as where someone works and what they drive etc. Thank you.
You system is lacking the correct name on my Visa credit card. I have received a fraud report on my credit card!
The teaser makes it look like you'll be able to see everything once you subscribe for a monthly fee but what you get initially is just what you can get with a free, simple google search. To get the in-depth information the teaser talks about you have to pay $20 more for each one. So unless you're ready to spend a significant about of $$, this is not all that.
So far so good but I haven't gotten the report yet either so there's that.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

