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PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
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It not see the report yet so is hard to evaluate the experience!
It is OK, shocked it says they located criminal records, that cannot be correct.
No directions on how to download a printable report. Cant open criminal backround counts to see info. Poor site.
Regret that I pd anything because you've given me 0 info for $27.99 & then with not receiving any info you ask for an upgrade plus the fact is the only info received was an address & 1'known relative
Site was very easy to use in irder to find someone from fifty years ago!
O. I already paid to get a report and all I got was his name and address. I already knew that. I shouldn't have to pay more. You're the crooks
Now pay for a premium report. I thought that is what I am getting
Very informative and I get the information I need without anyone knowing about it I don't like people to think I'm spying on them but sometimes you have to know about somebody 95
So far so good but I did want to find someone other than people I was looking at and I could not get out of the site I was in
So far so good as long as you follow through with what you say you do
I can't get my billing information for my expense report.
Why am I getting a bill from PeopleWhiz and Peoplewizard?
You charged my credit card for 6 months but I have little to no access to the report. How do I get a refund because you have not provided me any information?
Didn't tell me anything I already knew, then you sneakily ask for more money for more information.
Quick results, information is in depth and so far accurate
I know for fact that Ken has social media and work and other records that you have no record of which didn't help me one bit.
It took many months to get Marillyn's new address, but, I suspect that her daughter has been hiding her. I value your persistence! Al
I asked for this same person just over a month ago. You did not know her address at that time, the address you showed was an old address, not the one to which the person had moved months previously.
Make it clear from the start that you are going to have to pay for the information, and what the charges will be. Also, make it CLEAR that charges will accrue after the trial period unless the plan is canceled!
There was no work information on any of the individuals I searched including myself.
I am married and have a license to prove it, but your site said there was no marital information available for myself and my wife plus the other 3 or 4 individuals I used your site for today.
If I pd for this why is half of it locked. Have to pay more for an upgrade. Rip off
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

