Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have not received any information of value and I'm receiving a notice to pay more to get more information I don't know
You just gave me my correct birthday, then 3 different zodiac signs. The report so far says that I have been seen and apparently disappeared on the same dates using my maiden name and the name from my last marriage.
Everything is user-friendly and the results are fast
I cant rate anything till I can Experience it. I believe that you need to totally experience something before you could rate itAsk me again after
Pay to get info just to have to pay more to get the info I thought Was already paid for. BiG FAT SCAM
The one for unlimited use for 1mo for $27.99 is a joke. You have to go with their Premium level for another $19.99. Then, maybe then, you will be able to do a report for a second person. I did not pay the additional but under the $27.99 plan when I got the report for the first person I could find no where where I could click to initiate a report for a sec of person.
I think paying $27.99for 1 month to get ALL info on who u search is reasonable. When u charge that and then want me to upgrade for another $20 per search iS ridiculous. What more info could u really have that worth another $20? I paid that much money also and can't even download the reports I paid for. There is alot of info on there that is not me. I need to try figure this out but can't see report after subscription is up.
I was surprised at the relatives that popped up immediately
After reviewing my report, I'd say 3/4 of it is wrong. I don't know where you get your information from but, if you are going to display this type of information, it should be at least accurate.
Misleading. Don't get all the info gathered unless you kick in another $20
Disappointed. Before I paid for the account it said that the search found multiple arrest records for the individual but when I got the report there were none. Very misleading!
I think it sucks that you pay that much to get information you can get anywhere else cheaper. Plus it's crap you already know. And than you want more money to get what your really looking it's just Deceiving.
Great information I found one of my friends died two years ago
I figured may as well go for the 6 month subscription, thinking that would be it. But that's just for the very basic profile info, they then ask if you'd like a B premium report on the person you searched which will cost you around $19 more dollars.
We are looking for a lost family member. Your service was easy to use and we think we have found him. Thanks.
Had problems getting the page to accept any credit card and also a problem with other payment methods.
This stinks. Red banner suggests I have a criminal record. I shell out $27 to see I'm clear. I want out! Cancel my membership.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

