Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I use another sight w more info cheaper. I wont subscribe again
I have no information yet and I have paid, so I'm not super impressed yet
So far you haven't got one thing right. I searched myself.
I called the number for poss. Cancellation just to make sure they wouldn't try to frustrate me with upsell gimmicks and the person answered in a few seconds and were compliant and pleasant over the phone. I did this prior to actually using my CC to pay for the service. They asked for my email address and brought it up in their system right away. They plausibly stated that there's no need to cancel since the payment didn't go through. Thank goodness for small wonders even in today's world!
In order to see what I thought I would see I needed to pay more. The advertisement didn't match what I got. Also I thought I cancelled it and was billed another month!
After paying didn't receive all I thought
Slow and if your "criminal record" comment is true, inaccurate.
The sales pitch ad was regarding cheaters, their social media history and virtually every ping the person has created on the internet.
I searched my partners history which gave addresses and voter registration history, but only gave one social media reference, but with every human with the same name. The activity was somewhat lacking.though as shady as some humans are, it's not very surprising.
I haven't read it yet, but it claims to be thorough.
I thought i was getting a full report, not just basic info that I already know. I'm disappointed
No options on names to find birth or death records or there present disposition.
You confused the person with his father's information.
Just had to go back out and re put in credit cd info
I didn't like that in the beginning of the search it makes you are going to get the full report but it only gives you part of the report and then wants you to pay more for additional information.
Bad info. I know this person has multiple criminal records because he assaulted me. Your site has no divorce records - I divorced him. Bad site, I want my $ back.
I didn't have the information that I really need to know.
Gave me no way to continue and limited info (name address...
Terrible misleading. Info I got I could of got free from Google. Name address n Phone is all I got
Your information is shallow and lacking any real info like legal during scam you said you found numerous court records your background check is a scam
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

