Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Disappointed with completeness of the report. Do not like recurring charges
U charged 27 dollars for this an it's not telling me anything not only that I press 14 dollars payment an charged 27 dollars why
Easy directions. Excellent guidance. Directions were easy to follow.
This service can be helpful, but you have to keep paying more money for useful information.
Great fast fun a little expensive though but hopefully it will be worth it
Some info not accurate or up to date or is incomplete.
Haven't read report so I'm still anxious, so far so good!
Not good. You did not find my 2 marriages or my maiden name. You also didn't find my dad's marriage to my mom.
Very disappointed in your web site.
Very plaseing & very easily found this with no more important info about someone's calling
Quick and easy to use so far, I have not seen the report as of yet. Hoping it has all it says it does.
So far it's really accurate and in great detail. Seems real good.
This site is so outdated and it doesn't give much information especially social media. I looked myself up and it showed hardly anything on me! I will be canceling this asap. I just joined!
It would be better to know before the info is being compiled that this is a paid service and not after.
I know michael a Johnson and you can't find him. How do I find who he is
So far so good. I'm looking forward to reading what is in the report.
Too long to get to the payment plan. Should come up first so you know what you are getting
So far; so good! I trust our relationship will continue to be a win-win.
It is hard to navigate on the site, and you have to pay premium if you want more info, basically I have not found any of info helpful
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

