Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very disappointing. Could have gotten more information from Google search. What a joke!
After this report I want to cancel and not extend the service after this month. Agree?
It costs too much for this basic amount of information. And no guarantees that it'll come back with facts. Every time I search myself or my raggedy boyfriend it says there's no criminal history but that's completely inaccurate
Really faster then other reporting sites. Waiting to see what happens next
You don't show current address of person searched, I know for a fact she lives in Bridgeport, Ct. Not shown, and you are asking more money for full report
She be five stars. So far so good for a computer illiterate person…. Ole me)
You pay thinking you're getting what it claims you'll get and you barely get half.
I wish to cancel this because did not provide the information I had seen at a friends.
Your "report" has less info than I already know. Says no marriages, no divorces & I know there are 4!
This is a scam & I would like my money back!
This is a joke. I paid for a month but I still haven't seen any information. They just keep trying to force you to upgrade. What a disappointment.
Got what I ordered immediately. Report was complete and thorough.
Everything way good until the end when they then tell you how much it is going to cost you.
Both of the people i looked up are deceased 1 as far back as August 12 2020.
Learning a lot of stuff of people i thought I knew
I checked myself first - before pursuing further. Accuracy check. This is not any different than other options I saw 10 yrs ago. Example: The report didn't have my marriage data that occured in 2010 and it is now 2022, it didn't have my concealed weapons permit from the state of Idaho, it didn't note my personal address contact information as the address I have had since August of 2020 - and had my contact info at a physical address is property I sold in June of 2018. So, a 3.5 year old physical address for contact information. It also had to location s noted and som Facebook and you tube stuff that are not me. I am not a children's book author. It also, did not list my father, who was convicted of a crime when I was about 12 yrs old, in my relatives list. It didn't note his crime and I know he is still alive from other data and he is on my birth certificate. Thus, I will request a refund immediately in the am. I would not trust this regarding others accuracy.
You stated that there were multiple criminal records for the person I searched for but when I got to the actual report there were none. Bait and switch tactic. I want my money back
Only reason I signed up is we needed marriage and divorce date from the passed and you said there were none. The worst money ever spent.
First of all, it's false advertisement. It states you can get information from from individual then once you purchase it. It tells you if you want to receive more detail regarding the individual you have to upgrade. That is so wrong: and I requested a refund back on February 24,2022. Why do I have to pay for your false advertisement and the little information you have without the upgrade I already know of the individual I looked up. I will certainly go on Yelp and and comment of the bad advertisement your company has. I just want my refund!
Good experience so far. Have never used before. Want results
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

