Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Little pricey at the moment for me but the special offer was a help. Thanks
Your information is not up to date and is not correct
Requesting to cancel my account and request 100% Refund
Takes way too long to load some areas. All that info is not necessarily needed or wanted
Very slow to load today, took forever to check everything. Much longer than usual
You had an address for me where I never lived. Most information on people was very limited
I get no backgrounds on the people that I've searched. Basically I get info I can get for free on Google. No help at all
Criminal report just list names with no other info. Current residency is wrong. Other mistakes.
I was expecting to see work history and I only saw the licenses.
Liked all except the way you string along the customer with charging them. Charge me one fee and give me the full report.
This is a gimmick. No one that were reported as associates are even known to me. Most things are inaccurate in the report or are not legally allowed to be shared publicly.
U show 1st seen as 1-24-94 last seen 1-2-23 yet the last info shown is 2016. I am his mom, & personally know that he has had several more things that should be showing up.You show last seen as 1-2-23. Where are the charges for the last 6 years? I am very disappointed in this service within my 1st hour of
use. Explain?
Incomplete. I know for a fact this person has a Facebook account. The only one shown is Twitter.
This has not gave me any correct information? I thought I'd at least get my criminal or all information on mom y self it showed nothing I looked up my friend went premium still nothing I want my money back not helpful and not worth what you say you give out you didn't give me correct information
No information leadvto believe tgere is cost too high no refunds. You claim customer satisfaction.i called no refunds
Not enough information is provided for the 1.00 info. Very unhappy.
I only received the address. I already had this info. I would like to cancel this transaction and receive a credit for the pYment.
I was charged $19 for a premium report, but did not receive it. The message read that there was an error, but the payment actually went through! I'm being ripped off!
Ran a report on myself. Most of the information is incorrect. How do I correct my information?
This site gave me pretty much nothing. I paid $27 for information I already have. There is nothing about the criminal record of this person and there seems to be a wide list of prior court hearings in the system but the site says "No known criminal record. I don't think there is accurate collection of information. Also, this person's last address was 10 years ago. The person I know moved twice since then and those addresses were established. Please update information. I was trying to see if there was a pending court hearing coming up and if the person was still either incarcerated or if the person was in the state hospital.
Too long to get to report and then find our the charges
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

