Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was impressed that I would be notified with new information.
I would have like to have seen that I was charged 1.00 before subscribing.
Me beneficial information. Same info I found on a Google search. You stole my money
I just paid almost $30 for stuff I had already known through Google
I wanted more information than I received for $27.
Good information hope it is all correct and I will be happy
Google would give me the same information if not more
Very good results. And they keep up with updates, which I found very helpful for me.
Weird you're asking me to rate before I've received any kind of report?
Your report gave no info but name, age, and address. I can google name and get way more info. It just wants me to spend more money to upgrade. A real disappointment!
Not up to date info does not list information that should have been included, then tries to up sell after paying for services not given
Great to find out some things that are needed to not have any doings with
I typed in the name of a known felon and the report came back clean. This is just another scam.
This information is so old. He has multiple social media accounts and none of them show up
The information is old and outdated and the social media information is horrible
W O W. Unbelievable…was b 4 I read the report. I called immediately to cancel my subscription…disappointing didn't glean any info except for age, email and current address
Found childhood friend passed. So far unable to locate another.
Been looking for this person a long time. He was a childhood friend.
No comment as of yet. Haven't even seen report so I cannot comment
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

