Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to follow and fast to complete at a reasonable price.
I couldn't get my report and kept pressing report and was continuing to be charged 19.95 every time I pushed the button.
So far it's great. Haven't read the information yet. I went to school with Ronnie and would love to talk with him. We were friends in school.
Disappointed, some information wrong. Also not showing up everything about certain individuals, even when paying extra
This is my first time using your site I hope I will continue to use it.
Don't have information that I know exists (ie: marriage and divorce), how can I possibly trust that this site has other information that I don't know.
So far the experience is great but I'll find out if you can really find everything there is to find in such a short time
A lot of things are missing. It's my husband's report, so I know what is missing or wrong. Such as he has no middle name. But you gave him an initial. He has been married 3 times and divorced 2 times. No record. Other key items also. So I didn't find it very good.
Not happy that you didn't reveal the cost until you got all my info, it made me not trust you, so I checked you out before buying.
You lead us to believe we're getting this reviewing report about our spouse and all I got for over 20 something dollars was her name and address and date of birth. Then you want another $20 for the rest of the information. That my friend is a scam.
I'd like a refund and I'll never use your service again.
Got the information i needed. I am still looking for other information on lost relatives
I want to give it my stars at all but there's no place to do that well suck don't sore you have a lot of people
Very little information not worth the money not worth an upgrade
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

