Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very dissatisfied. All information came back none. I know stepdaughter has criminal records but it came back none.
I have the $1.00 week trial. I'm not getting a complete search. It's giving me basic info
Previously when I used your site my report(s) were detailed. This time the report was scant unless I opted for the Premium Plan for an additional cost of 19.95 on top of the $27.99.
NOT helpful and false advertising. I canceled my subscription immediately!
Very dissapointed, incorrect address, a lot of information i didn't want or need, and extra money for information that should have been included.The testimonial
I was only able to get one of my reports in a PDF format. Also search results don't show up in the same formats, which is very confusing.
Fast and easy. But limited as required to spend more money longer to get all current info!
The person they checked on was not me, I was curious about seeing it.
Looked up my information to see what it says. The raw data was there but it was not in chronological or any other digestable format. I may use it if my usual methods are not sufficent.
Overall not bad but not great.
The site doesn't seem to go back very far. I have been married twice. First husband died in 1986. Second marriage was in 1995. Neither of them even show.
The initial site stated that there were several criminal charges attributed to my name. I had to find out what they had because I know I have none. And so I paid for 1 month to see. There were no criminal charges or records. Big lie to make you buy! Also said I was never married. I was married for almost 30 years. More items wrong.
To find out nearly nothing and have to pay more for all information
It's a rip off
This service was completely useless. I boast about HOW MUCH information is provided. There was nothing withing upgrading. When I decided to bite the bullet and upgrade, it gave me an error and said to submit another payment method. They charged my card for the upgrade but did not provide an upgrade. It kept trying me to get me to upgrade, so I could pay for it again. It also stated it was a one time charge but when I looked at the account it was a subscription and was going to charge me monthly. When I asked for a refund they would only provide 75%. Should report to BBB.
The application told me very little about the person I was searching.
I searched my own personal record. It didn't even find my marriage license.
Tried to purchase the 6 month pkg at $14.XX but was charged $27.99 instead... therefore I decided to cancel but they would not refund my money. The information I got was not accurate when I looked at it on thexweb and it was not emailed to me.
I filled out the form on who I wanted to find, the feedback I was getting had me believing there was a criminal record (multiple). To find out I had to pay for a month subscription,which I did still thinking based on the site findings. Not only was there no criminal record, there was no record of marriage or divorce, and to find out any other information I was going to have to upgrade the just bought $27.00 subscription to a premium package, which I did not do. This person was married for more than 20 years, and nothing was found about that or the divorce they had gone through, the topper was the address listed as current was not correct, I have no idea who's house you showed, the numbers were close, but close isn't what I was expecting after the $27.00 sub. I honestly think the whole site is a scam, by way of giving a little incorrect info to get you started then get your money and deliver nothing, while trying to sell an upgrade.
The information has several VERY SERIOUS ERRORS with TOTALLY INCORRECT information that is false and not anyway associated to Michael L Vujnovich.
I will; follow up with a letter from my attorney after we consult.
I will give you and option to correct the ERROR within 72 hours.
Thank you in advance... MICHAEL L VUJNOVICH.email *******@yahoo.com
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

