Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You pay and then you don't get but basic information that can be obtained without pay. Then want to change additional 19.95. Rip off
Have not found out anything yet but it was an easy set up.
It was quick a it resllynd easy to get the information and it was pretty much exactly correct. I was really surprised
I had no idea you could find out so much about a person.
Based on my personal info my current address is house that I lived in over 18 years ago. No divorce records and yet I've been divorced. Definitely not consider to be accurate reporting.
The leading up to report is false. They say we have found extensive criminal records on the person but when you get to report it has nothing. Has neither DUOs, none of my marriage/ divorces, and nine of. Y licenses. Only 2 of previous addresses
I will be able to write what I need to write about it after I view everything I need to view about this person
So far it seems okay we'll see when the report shows up
I want to know more and not be nickeled and dimed for more money for more info. I feel like James Rockford paying for a little more and a little more information.
No info provided and your request more money for a premium report. This is a scam
Not happy to pay twenty seven dollars a month for a name and address!
Seems expensive to get nothing when some material I know is out there and it is not showing up on your site.
Trying to cancel, I realize I've been tricked into further payment. I just want OUT. I'm canceling card so there'll be no more money collected anyway. But I want it canceled now.
I haven't done anything except pay for it so I really can't post anything
Same information as on all the other look up peoples sites. And then they all want to nickel and dime you to get as much money as they possibly can. Then they make sure to keep it going with automatic payments.
I am not satisfied with the report even at the cost of $1,00, I want a refund.
It is total BS that you charge and upfront fee, then want to add another 20 bucks to get a Premium Report. That is basically pretty dishonest.
It is ridiculous that you charge a monthly fee, then expect users to pay an extra 20 bucks to get the full report.
Misleading. Not much information unless you keep paying more money, then there's more information.
You say nothing during sign up that you will have to pay additional monies for the information you advertise to be on your reports. Thank you, but I am not impressed with your product because I feel that is a definite bate and switch.
You ask for more money before even doing much of anything.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

