Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not very helpful. Somewhat accurate but when I searched myself it was way off in marriage licenses. Didn't even have the one that exists.
The first report had no information that was useful. But had to pay for the premium report.
If I gave you a 5, then there is no room for improvement.
For $27.99 I did not find out any information that I didn't already know! So I'd like a refund. Gail Hill
I am identified with my ex-husband's last name, who I divorced in 2005. It's 2022, 17 years later, and you can't get my name right.
IT didnt show my 3 marriages and divorces nor my other names.
It also didnt show this for my husband either.
I thought it was free. Nothings free anymore
I guess this is how the telemarketers get your name and cell phone info
Incomplete basic info. Errors of fact. When I called with this problem I was told that a 25% charge would be applied. A scam. Any legitimate company after initial use would have fully credited my account.
You have a Louise, age 65, listed as a relative. Not my relative!
Very little accurate information, no current cell phone and you want me to upgrade to get the information I need, absolutely poor business tactics
You get basic info name, address, birthdate, previous addresses (might have pics), zodiac sign, and aliases (other people with same name), no marriage info, no death Info, no divorce info, you want more in depth... pay for it. My husband died and there is no public info on that? It says you might be shocked what you find... pay for it and then you will be shocked and on a 2x premium report. Comments don't mention after the download you don't see till you pay for it.
Checked two people, hardly any information on either. Even such as ss#, phone, address… not very helpful.
I just paid 27.95 to see criminal records that exist... that your site said existed as well and not access to criminal records. Further your site shows no ss# for this person and I know he has a ss#. Is ypur site a scam?
You compare this site to Google. Google is free. To go through the whole process to find out yall want money in the end is just wrong
Why aren't marriage licenses listed? Your site explains it depends on the state as to whether the information is provided. None of the people I searched in different states had info?
The initial findings is what I found on google. To get real info there is a 'premium report' to buy for more money...
I wanted information on the dates of marriage and divorce. Your website lied about that. You can't look at either site.
None of the social media is correct, 2 emails are wrong.
Too bad you don't get to see social media accounts
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

