Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not what I should have gotten.
Not spending more money to get information that should have been included in the original report.
For someone who says you can find people you do a very s. Piss poor job.
I expect a whole lot more than just one address and Birthday were is all of the other reports? This little bit of information does me know good.
I ran my own name as an accuracy test. It failed. I am definitely not 72, it skipped much of my uh... 'criminal history', it confused my social media history with someone in another state with the same name. It was fairly accurate in my address HISTORY but that's about it.
Ok so far but you're asking before I can see the report
I don't know yet. The process looks good, but have not seen the results yet
The information on my search is mostly incorrect. You have 3 or 4 people that have close to the same name. Information for the person on my search is about 15% correct. So glad that I only paid $1.00 for a 5 day trial. Useless! G o ahead an cancel my account after the 5 day period. Not worth it at all! Looking for a company that has correct and updated info. So disappointed.
I need to see the report to truly get a accurate feel
Appreciate the notification that someone did a background on me
Thank you
John
I am Ronald Mourey and I can tell you sofare 50 percent of your information is incorrect. Feel free to contact me want to have 1 on 1 discussion imediately
Your report is full of errors. Missed marriages and divorces, also some jail time.
So far haven't seen anything yet and waiting to see if you give me the special price
Haven't gotten to read report yet. Hard to have an opinion with nothing to go on.
Needed my Employment History and Education History the most and this feedback opinion came on my screen before I could look at the information you gathered, so WAIT for an opinion when you know the person that PAID for it can evaluate it!
A lot of the information is inaccurate. It says my current address is in Florida... but I haven't lived there since I was 19 yrs old. I'm 45 now
Sounds good so far but haven't viewed results yet. If it contans all the info advertise then it will be good.
You charge for report and then you give bare minimum facts which could be found at any less expensive site, and want 20 bucks per person per 'premium' report. What a rip off. Am cancelling subscription. There are other sites much better than yours
There is a lot of incorrect info on this report for myself.
The advertised claim says you know tons of information yet you do not. I am requesting a refund after attempting to search myself 4 tines unsuccessfully. I found more social media profiles on a free search. 19 to be exact when you only found 2 Twitter accounts. I would like a refund please.
Fast info and all kinds of finding didn't know about
I paid for what I thought was a complete report. But it's really a bait and switch you pay upfront and then you get an incomplete report and not until they want more money do you get a "premium" report. I Don't recommend
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

