Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Doesn't even show her current address right from the beginning of report
It says free trial but it's not free, as it turns out
Provided zero information.
Misleading offer. Want to cancel all charges
I'm being forced to upgrade and all I can access after paying $27 is minimal info. Also too much pop-ups forcing me to upgrade.
I wish to cancel my subscription as I found almost a dozen errors on my report. Your accuracy is dismal and certainly not worth my money. Thank you.
Thank you for helping me see what I need to change
So far I have only been charged one dollar. I like that
Too expensive first ripped me off $19.95
Promised to give a complete history then once upon getting only the person address it wanted an additional $29.95
You're charging me for basic information I can Google on my own… I don't mind paying but I did expect more.
The information is garbage I can google more for free. Complete waste of time
All I've done is put in one name, then signed up to pay one month, so I can't really rate it yet.
I did background check on myself and noticed several errors. Would like to know how to get them corrected
The site did not tell me anything that I didn't already know. I t was a waste of my 29.00 and if I had the chance to not pay I would never visit the site again. Thank you
Not satisfied
Two people's info are combined to 1 name
On another search site, they found only 1/3 of my info.
This is all I get for one month? Other places would give me pages of info! Including court records! I want my money back!
Absolutely wonderful, easy to access my information and information on others,.
I didn't know how to correct my report. I've never gone by the name of MARY. She has a very bad driving record. I don't want that in my report.
What's bunch of junk. Almost nothing is true.do you just make this stuff up/? Is there away to correct the errors?
Enlightening
Should've given the second kit option before I bought the first
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

