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In addition to providing horribly incorrect information, the customer service is one woman who blames the attempts to request refunds as a scam.
You use the service once and they charge a re occurring monthly charge... they are nothing but a SCAM
If you use them for one search, they create a recurrent monthly payment on your credit card!
It apparently says so in the detail agreement...
Fraud, scam. No reply from them. Signed up for a $1.00,7 day trial. They did nothing and did not respond to my emails. When I contacted customer service to cancel was told I would have a reply in 24 hours and still nothing. These crooks need to be stopped!
Random number showed up in my phone under my wife's name (obviously I know her number and this wasn't it). I tried Googling the phone number and found PeopleByName. When I punched in the number it made a show of pretending to find all the number's details with a Matrix-like animated gif or something that made it seem real time. Cute, I thought, but probably fake. Then it came up with a page that said it had located details for all kinds of different pieces of information regarding this number including full name, address, etc. So, like an idiot, I paid the $1 free trial. Got the e-mail that said "We'll get back to you in 24-48 hours." Okay... not quite what I thought, since it seemed to already have found all the info I wanted, but whatever I'll wait and see. Then I get an e-mail that said "Sorry, we couldn't find any info on this number." Seriously?! So basically you scammed me into paying you by making me believe that I was guaranteed to get the information I wanted and then telling me your website flat out lied to me. I made sure to cancel the recurring payment that they wanted immediately and I will be following up with Paypal (thank goodness I didn't give them my actual card number) to make sure no recurring payments are processed.
TL: DR
Total scam, don't fall for it.
Was advertised as "Full Report" for $9.95. Billed my account for $14.95 and all I got was a name. Nothing else. Save your money. TOTAL RIPOFF!
Not very much info i cancelled and they still billing my debit card what a ripoff i will never use this service again
I got a call, but nobody spoke on the other end. When I called back I got a message that the phone was out of service. I contacted PeopleByName and got their message that the person who called me using that number was found. I immediately paid for the report and then got other message that the person who called me was being researched, and the report will be delivered in 24-48 hours. That's dishonesty. I am NOT going to use this service again and I will leave my reviews everywhere for people to know about it.
The confirmed they found an owner of the number I searched. They collected my $9.99 and once that happened they said - sorry, we don;'t have any information on that number. TOTAL FRAUD!
In Feb., 2018 I paid $1.00 to try their service. I didn't like it, and cancelled. Upon review of my Paypal account I saw their regular monthly charge of $29.99. So I sent them a message to confirm cancelled. When I saw the $29.99 again appear on my April statement I called People By Name, and left a voice mail restating my cancel request. Within minutes I got a call back from Franchesca. She was wonderful! She actually listened to my message, and quickly defused the situation. She explained (and this was the case for me), that people sign up with one email, and either contact them on another, or leave a difference name, they can't match the account to help, and call backs, especially from an 800 number often go unanswered, (I'm guilty of this.) She offered me a refund, which I appreciated so much, and wished me a good day. Thanks and have a great day.
I looked up a number one time for a $1 and was billed $29.99 for the past 6 months and just caught it as it was on my pay pal. Very deceitful
I paid for a one time service for $5.95 and 7 days later, my
Card gets charged $29.99 two months in a row for something I did not even ask for. Looks like this is a scamming business and a class action suit needs to be filed against them. Dirty business people are going to have to pay a lot of attorney's fees.
Be careful! Even after canceling my subscription I was still being charged 4 months later. I sent over 10 emails and had 8 open tickets with them. I have called 3 times and all you get is an automated voice telling you to leave a message and they will call you back. They don't! I have not been called back and they continue to charge me even though I received a cancel varification 4 MONTHS AGO! Noone responds to the emails, noone calls you back! DO NOT USE THIS SITE! They scam you out of your money! If there was an option for a ZERO rating they would have gotten a zero!
Be careful, they have hidden charges, not upfront, much more costly as you go into a search on a person or a phone number
Good data decent price. Have not had a bad experience. If they don't have name they'll research it and email you in a few hours when its ready. Also the price is pretty good at 9.99 a month if you decide you don't want to spend the 29.99. Cancelling is easy and can be done over the website anytime prior to trial but i decided to renew for the 9.99.
