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Publishers Clearing House (PCH)

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Publishers Clearing House (PCH)

1.7
pch.com

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Publishers Clearing House (PCH) Reviews Summary

Publishers Clearing House (PCH) has a rating of 1.7 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publishers Clearing House (PCH) most frequently mention clearing house, customer service and gift card. Publishers Clearing House (PCH) ranks 12th among Sweepstakes sites.

service
81
value
80
shipping
72
returns
60
quality
82

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Arizona
1 review
23 helpful votes
Follow Dennis M.
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They claim to have 100% customer satisfaction but they don't. The merchandise is substandard and when you want to mreturn the crap they ask you to pay for it. What a scam! Do yourself a favor and don't order anything from them. PCH is the worst!

Date of experience: January 14, 2017
Texas
1 review
4 helpful votes
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Life changing event
January 15, 2017

I been trying this for a long time i will just keep praying this lifetime event come true it will be a big blessing for me an my family i will continue to play if i dont become the winner.

Date of experience: January 14, 2017
Oklahoma
7 reviews
25 helpful votes
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This company is a fraud i played for years nothing. I got best credit score on earth and got a 4 out of 30 orders I put in. Fraudulant. And I keep playing.

Date of experience: January 13, 2017
Michigan
1 review
25 helpful votes
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Tokens are useless
January 5, 2017

I have 21 million tokens since 6/2016, they have taken over 4 million on bogus bids for gift cards. I bid 1 million tokens for a Home depot card and got nothing, but they took the tokens, did it a few more times, just to see how fixed this company is, 4 million tokens gone and nothing to show except wasted time. PEOPLE, this is the biggest scam besides politics, don't stop to look, run as fast as you can away from these people.

Date of experience: January 5, 2017
Florida
1 review
27 helpful votes
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Typical responses on here as I have. They even sent me a refund for their dry non growing bulbs. Once I cashed the checked, they billed me again and was going to send me to collections. Somebody should send them to collections. Certified and legal pirates in my opinion. Inferior products along with strong-arm collection. Keep making China rich.

Date of experience: December 2, 2016
California
4 reviews
31 helpful votes
Follow Thelma M.
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I played and bought items for close to a year. Everything they sent me, made it sound like I was for sure going to be picked in my hometown area. I received new offers at least 3 times a week.(of which I have kept all envelopes, plus all the latest ones Im currently receiving) They rope you in with their clever words and phrases, and you brainwash yourself into believing that one more item bought will help me win. Believe me I feel so stupid to have fallen under their spell. Half of the stuff that I purchased was crappy or out-dated and I have no use for. I tried to RETURN Items and they charge you again to mail them back, and by the time you return your item and hopefully get a refund, your refund is about 1/2 to1/3 of what you originally paid for it. I think maybe it is time for a class action suit. BEWARE!

Date of experience: November 19, 2016
Michigan
1 review
77 helpful votes
Follow Robert J.
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$#*! pch they are crooks i used to work there and we cheated people for years. We were told to lie and cheat people when they said they won. All the winners of the big money prizes shown on tv are fake and are family members of the advertisers. Stop playing you dumb people and nobody wins stop wasting your life.

Date of experience: November 16, 2016
California
1 review
24 helpful votes
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Pch can be frustrating
November 16, 2016

Pch.com browser on a tablet I know is frustrating. I dont use a computer so I have no idea how others feel on a computer. But I have nothing but trouble with half the things not working for me to get through, or is broken down. And to top it off, now I have been hacked with the congratulations, Amazon $1000. 00 reward or iPhone X, thingy.
It pops up about twice a minuet and it stops me from everything there now.
But besides that, even putting in complains, you call tech support, they act like we reallly care about your enjoyment at PCH but they never fix the problem.
I do believe they know that you have been there a while so they figure they make nothing off of you using their system so they put you to the side to take care of the fairly new players who are more willing to spend their money on their crap. As far as anyone really winning the big prize is my only hope having my wish to hopefully one day come true like the rest of us. I know they are trained to treat you like you are important to them, but in reality you are not. They have the billion who are members of pch with the same dreams in hopes that they too will become a lucky major prize winner. I know when I was new to the system the sight ran smoothly, then more and more problems happen to the site as if its deliberate. Im sure most feel the same as I. I even remember the time many got a pop up with their name showing they won $10,000. Then soon to get an email saying it was a mistake. They kindly apologized saying we would be put in a special drawing for 10,000, but I doubt they ever had that special drawing. Seems they would of announced to us who had won that being many felt we been had. I really do think Pch is poorly ran. Their coding needs either better care or take care of the old players too.

Date of experience: November 14, 2016
Ohio
1 review
18 helpful votes
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Does anyone ever win I played the find it game from 9am to midnight. I beat the top token earner. By 29,000 points last night 11/11/201. I did not rececive any money! Manuela Mauder I have been on your site for 3 weeks now, The slots don't work they just keep spinning. The blackjack takes 20min to get a card

Date of experience: November 12, 2016
Louisiana
6 reviews
25 helpful votes
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This outfit is riding the edge of approaching scam status. By business' views, they're a success! The merchandise is borderline quality; even their "Shannon Crystal" is NOT made in Ireland, but China. It seem 99% of goods are from China. The magazines can usually be ordered more cheaply if you take the reductions offered directly from the publishers. They seem to be on the edge of being legitimate with their contests. Do YOU know ANYONE personally who has won a REAL prize, even just a few bucks? How about a million dollar winner? Get your magazines and merchandise elsewhere!

Date of experience: November 5, 2016
Massachusetts
2 reviews
20 helpful votes
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I have ordered items from PCH. Some of the items are fine, but must of them are very low quality. Most are imports from China. I am beginning to think that the sweepstakes is a promotional scam.

Date of experience: November 3, 2016
Connecticut
1 review
26 helpful votes
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I feel so sad
November 1, 2016

I feel so, so sad that in this time in history a company as large as PCH does such HORRIBLE, HURTFUL things to other people... human beings as they have done both to the people who have been desperately waiting and trying to win what seems to be a BOGUS SCAM. I am one of those people who it has hurt... to the point of tears, thinking that "everything is going to be OK" How do you sleep at night or kiss your spouse and children? How very COLD AND HURTFUL!

Date of experience: November 1, 2016
California
1 review
12 helpful votes
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Totally scam and cheats
October 26, 2016

I have sent so many letters & wasted my money on those letters

Date of experience: October 26, 2016
New York
1 review
11 helpful votes
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I've been entering for many many years. But I live in Texas! That's why I'll never win the millions!

Date of experience: October 26, 2016
Poland
1 review
23 helpful votes
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PHC ARE LIARS
October 15, 2016

Why does PCH lie about paying people when they win, I won $10,000 one day, the next day you send a bogus email saying you made a mistake, BULL$#*!! You don't pay people if they owe you money, not sure why we could pay you off if you were an honest company you'd pay people when they win

Date of experience: October 13, 2016
Tennessee
1 review
16 helpful votes
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I was notified recently by PCH e-mail that I had won 10,000 dollars. I was so excited and happy that I was already thinking of paying my 2007 SUV off and moving to a better house and also to have some money for my grandson's birthday (Dec 2nd) and Christmas of course. He will be 2 and I have pemament guardiansip of him until he is 18 yrs. Old. I am retired and it is hard to make Social Security go all through the month. Computers and people make mistakes but I was wondering why PCH doesn't give a consolation prize to those notified that they are the winners when they really aren't winners. PCH did apologize twice and I really do appreciate that and I am not angry. The gentleman who won has my congratulations and I am happy for him. Thank you. *******@yahoo.com

Date of experience: October 5, 2016
California
18 reviews
51 helpful votes
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What a joke this really turned out to be
No one ever wins here by my experience
First one was a game where i scored and wasnt awarded the listed prize
Next came the email i opened that informed me i was the daily prize winner wich right after i opened the email and read it suddenly dissapeared
Next was another 10.000 dollar winner message that once again poof it was gone
When i asked about this i was informed that it was a computer glitch that caused me to get the winning email. Really?
Have you ever known anyone to win anything from this place. I have not how do they get away with awarding you a prize and then retracting it?
What a overall waste of time and money this has been for me and im telling you find something else to do dont waste your time or energy here. Its a joke and its all about rhem seling ad space to businesses there is no winners here that i can tell you about

Date of experience: October 2, 2016
New York
1 review
12 helpful votes
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PCH Shipping is way to slow
September 29, 2016

It shouldn't take a month for a package to get here. I'm even in the same state. I don't order much because of it since it is a good way to miss birthdays/holidays/special occasions.
Very disappointing and uncalled for.

Date of experience: September 29, 2016
Illinois
3 reviews
11 helpful votes
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Since the ads have tripled in the amount of time, I find it's just a matter of time I will no longer have the time to use the PCH site. I was able to complete in 1- 1/2, but I now need 3 hours.
Also, I'm unable to play this version of blackjack. It's too confusing.
The PCH.com slots is very boring, and it's not a " tournament." The total score amount, is always below 160.
I was contacted several times to trade tokens for prizes. When I spent huge $millions amounts of my tokens, to get the opportunity to win prizes, I didn't win, but the worst thing that happened, which I didn't know, was all the millions of tokens were removed, leaving a very small amount, not enabling to do any trading!

Date of experience: September 28, 2016
Colorado
2 reviews
31 helpful votes
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PCH says "Our bad"
September 28, 2016

You won $10,000! OMG FINALLY! We play all the time. I mean it's not a million but $10,000 is a lot for our family! Then the email... that basically says "oops... our bad! We made a mistake". How does a clearinghouse of this magnitude make that kind of mistake and not honor it? It's not much for them but it's a lot for us. We called their representative and they once again confirmed that the win notification was in error. They told us due to that error we will be entered into another special drawing for a second chance. Ok. But doesn't really seem fair or ethically ok.

Date of experience: September 28, 2016