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Publishers Clearing House (PCH)

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Publishers Clearing House (PCH)

1.7
pch.com

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Publishers Clearing House (PCH) Reviews Summary

Publishers Clearing House (PCH) has a rating of 1.7 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publishers Clearing House (PCH) most frequently mention clearing house, customer service and gift card. Publishers Clearing House (PCH) ranks 12th among Sweepstakes sites.

service
81
value
80
shipping
72
returns
60
quality
82

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Maryland
1 review
11 helpful votes
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I have over 50 million tokens and 20 some years of playing these games and have
Never won a thing from pch and as far as the winners I have never seen any person except on the tv or internet I think they are actors and that this is a come on to get you to buy something

Date of experience: August 1, 2017
Washington
1 review
16 helpful votes
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I HAD BEEN PLAYING THE GAMES ETC., SINCE I RETIRED (ABOUT 1 /1/2 YEARS.) ONE DAY I WAS PLAYING THE SAME NUMBERS THAT I HAVE ALWAYS PLAYED AND IT WENT CRAZY. 10 NUMBERS SHOWED AND I GOT A NOTICE ON SCREEN THAT" I WON" AND I WAS GOING TO HEAR FROM THEM TO CONFIRM MY ADDRESS AND THEN SEND ME A CHECK. I WAS SO EXCITED I TOOK PICTURES OF MY SCREEN AND CALLED MY KIDS. IT WAS $5,000. MY KIDS CAME OVER AND SAID I REALLY MUST OF WON, BUT THEN I RECEIVED AN EMAIL THE NEXT DAY THAT SAID THE GAME MESSED UP SO THERE WERE NO WINNERS. I THINK IT SAID SOMETHING LIKE THEY WERE SORRY. I THINK I KNOW NOW THAT I AM WASTING MY TIME WITH THE ODDS LIKE YOU SHOW. THANKS FOR THE TRUTH.

Date of experience: July 28, 2017
Wisconsin
1 review
12 helpful votes
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Cheap overpriced goods with dozens of repeated offers and getting same almost daily implying that purchase is not necessary to enter sweepstakes... big "come on" and a waste of time. Should contact to have my address removed from their system.

Date of experience: July 28, 2017
California
4 reviews
19 helpful votes
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I'm glad that I found this site and have had an opportunity to read similar complaints about PCH. Putting the technical difficulties aside for now, I've been playing these games for five or six years and have accumulated nearly 6 million tokens. You'd think that after playing literally thousands of games during this time, I would have won at least one $10 prize by now for my efforts -- nope. The site is obviously intended primarily to encourage the purchase of their direct marketing products. I have bought many of these products over the years and have usually been reasonably happy with my purchases; however, the shipping/handling fees are outrageously high and have discouraged me from making any additional purchases in the future. In general, PCH seems to be somewhat ethically challenged. A review of Wikipedia's reports of PCH's many lawsuits, government regulation violations, and its reputation as a junk mail producer. I originally searched for this site because of constant technical difficulties at PCH with the scratcher and instant win games, but I'm starting to realize that these complaints represent only a very small part of the overall problems associated with doing business with PCH. And by the way -- don't bother complaining to PCH if you're frustrated by these technical issues. They didn't even respond to my last email to customer service and my prior complaint was met by a request that I place a phone call. Yeah, that's just what I need; to spend half my afternoon on hold with tech support, especially since I've already reported this issue several times in the past.

Date of experience: July 26, 2017
California
1 review
13 helpful votes
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Who are the people who win these prizes? Nobody now them at all. They are all actors. You can enter and enter for al song as you want but you will never win. You will never know the "person" who won... When I was in my 20's I entered all the time, bought almost everything so I would have a better chance at wining. Spent more money on PCH then I did on my own children. They would want a toy. Nope not today PCH comes first so we can win and buy lots and lots of toys My children went without while PCH got all my money. I am now 64 and still have not won a thing. Not even a free subscription to a magazine. It's all fake and heartbreaking.

Date of experience: July 24, 2017
Pennsylvania
1 review
10 helpful votes
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IT TAKES HOURS TO ENTER AND COMPLETE ALL THE GAMES. EVERY GAME HAS WAY TO MANY SPONSOR ADVERTISEMENTS. YOU NEVER HEAR OF PEOPLE WINNING THE HOUSE, THE CAR, THE SPA, NOT A THING. NO MATER HOW MANY TOKENS YOU EARN, YOU DON'T WIN ANYTHING. I REMEMBER ONE WINNER STATED THAT SHE ONLY PLAYED THE GAMES ONE TIME AND WAS A BIG WINNER, THAT'S NOT LUCK WHEN SOME OF US PLAY EVERYDAY. I'M STARTING TO HAVE SECOND THOUGHTS MYSELF ABOUT PCH GAMES. I HAVE BEEN PLAYING FOR YEARS. LET'S ALL BE REAL. WITH TODAYS ECONOMY WHAT IS A 5,10 AND TWENTY DOLLAR GIVE AWAY...

Date of experience: July 23, 2017
Washington
1 review
6 helpful votes
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Pch
July 23, 2017

I thought on any publish clearing house winning of any prize you pay nothing no shipping or handling is that not true now that is what makes y'all different and we know it ain't fraud cause y'all say it cost zero

Date of experience: July 22, 2017
Texas
4 reviews
11 helpful votes
Follow Mary W.
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I fault myself for even getting involved with such a scam as this. I was looking for a unique gift, found something I could settle with through PCH. I needed several of these items for a project I was developing. So I played PCH game, ordering items as needed. The thing is, I always paid in full when ordering and added $6 for shipping. Because I began to always receive additional fees I am now looking at a large bill. I have been in numerous discussion with PCH trying to figure this out unsuccessfully. Has anyone ever faced this problem? And if so, what was the solution? There are many complaints about this company. I would like to explore the options of a class action law suit. Any suggestions in this area will be considered.To add insult to injury, most of the items ordered were cheap plastic, cracking or breaking after the first use. I even ordered some metal bowls that had plastic covers. The covers were cracked along the edges from the opening of the package. Not happy with this company at all.

Date of experience: July 20, 2017
Michigan
1 review
11 helpful votes
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Where is The Prize?
July 20, 2017

Several weeks ago I matched all 8 numbers plus the power # in the power prize lotto drawing and heard nothing. I also matched 7 numbers and again tonight I matched 8 numbers. The rewards are huge but where are they? The odds of winning according to them are slim so the prize money needs to be split if more than one winner. I am fine with that. I have NOT heard one thing... Carol G.

Date of experience: July 19, 2017
Indiana
1 review
9 helpful votes
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Worthless tripe..
July 15, 2017

Personally, I think this is a scam. Try playing your "gtames" and gee, Technical difficulties... imagine that...

I'm done with your worthless tripe

Date of experience: July 15, 2017
New York
1 review
13 helpful votes
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But I am so lucky they are coming to my zip code. And I have VIP status and 4,956,500 in tokens. Which will give you absolutely Nothing! And if you owe them $11 and your late with your payment you are threatened with collection even though you have been a customer since 1999. JW

Date of experience: July 12, 2017
Wisconsin
1 review
5 helpful votes
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Winner
July 12, 2017

Won 400 bucks and they actual paid it. Only after I told them I would die them and several calls and emails I got a check the next month

Date of experience: July 11, 2017
California
1 review
13 helpful votes
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I won! But...
July 11, 2017

I know I'm never going to win the millions, but I like to play the games. Two weeks ago, I was doing the scratchers and got 3 $100,000. Usually after you match, you get a congratulatory message, like "You won 1,000 tokens." Nothing came up for the money. I thought that maybe after the block of games was over, I might get a message. Nope. So I wrote to PCH, told them that I won and wondered what to do next. I received an email stating that when the contest ends, I would be notified if I won. (As far as I know these games aren't like some of the prizes where there's a drawing.) A few days later, I received another email stating that the ticket was closed and the matter resolved! I wrote back an angry letter and told them never to contact me again, which they haven't. This is not an honest company and I wonder if the 'winners' they show on TV aren't actors! I hope they get investigated.

Date of experience: July 11, 2017
California
1 review
2 helpful votes
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How come U guys. Don't come 2 Arizona? The prize money sure would B nice. I have NEVER WON anthything!

Date of experience: July 10, 2017
Wisconsin
2 reviews
6 helpful votes
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Read your review and 5 stars. Come to find out that the number you had that won (?) was the same number that I had and have been entering with for the last 6 months. If they are giving the same number to multiple people, sure sounds like a scam to me!

Date of experience: July 2, 2017
Massachusetts
4 reviews
19 helpful votes
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This is my update for PCH Play and Win App:
I uninstalled the app. There's something fishy about the way the same people keep winning everyday. The straw that broke the camels back for me was, I should have won that evening, it was too strange how one of the those same names took over the lead which shouldn't have happened just seconds before the midnight change over to the next day's game. It was fun while it lasted. Now I'm off to bigger and better things to do with my time. Good luck to all who are still hopeful.

Date of experience: June 12, 2017
Texas
1 review
25 helpful votes
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If pch isn't a scam then they need to show us all of our prize numbers! I cannot figure out any other excuse for them not showing us all of our prize numbers unless they are scamming everyone.

Date of experience: June 4, 2017
Massachusetts
1 review
16 helpful votes
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I love playing Pch games. Passes the time but why is it the same winner comes in just before 12 midnight and win? Does that make any sense? It sure does not. It's very hard to get on the leaderboard on all games. And your on top and a player comes in and wins. How fair is it to ALL other players? I have many friends who play Pch Games and they say the same thing. Not fair to others.

Date of experience: May 30, 2017
Kentucky
1 review
25 helpful votes
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No more!
May 18, 2017

Logged over 7 million tokens. NEVER won a dime! 2 pair of socks I ordered cost over $5 to ship. Games hang up for long periods and I don't get the tokens for winning combinations. I'm through. 8 plus e-mails a day with 'Last chance', Forfeiture, search now and buy, buy, buy notices. I don't need the junk they are trying to sell, same as "As seen on TV".

Date of experience: May 18, 2017
Florida
1 review
21 helpful votes
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Pch items and shipping charges are way over priced. Same items in stores are always cheaper. Items that I've shipped myself are half of what they charge. They sent me two "free" gifts, but I had to pay $5.95 each for shipping! They say keep entering to win, but then say the winning number wasn't turned in to them. Then why don't they pick another number from actual entries?! And why is it that every time I scratch off their extra or bonus winning cards, I always get the highest amount possible! I'll tell you why, cause it's scam rip off!

Date of experience: May 18, 2017