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PC Game Supply

3.0

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PC Game Supply Reviews Summary

PC Game Supply has a rating of 3 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 4th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28

We monitor reviews for authenticity

Nevada
1 review
3 helpful votes
Follow Kelly M.
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Total scam site
August 31, 2021

Ordered an iTunes gift card and did the phone verification they charged my debit card and never sent the digital code. No response from customer service tickets. TOTAL SCAM

Date of experience: August 31, 2021
Canada
1 review
0 helpful votes
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Customer service
August 14, 2021

Etransferd the companys email made my payment of $155.95 but I didn't get a refeffece number. Still didn't get my paysafe card I tried to call the contact number it said out of service :/

Date of experience: August 14, 2021
Serbia
1 review
1 helpful vote
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Amazing service
June 21, 2021

Purchased 6 PSN gift cards from this website. Instant delivery, never had a problem with redeeming. Highly recommended!

Date of experience: June 20, 2021
Indonesia
1 review
2 helpful votes
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One of the best sites to buy gifrltcards
June 19, 2021

Fast, easy, cheap, reliable; codes immediately sent after making purchase. Best sites to buy giftcards

Date of experience: June 19, 2021
Canada
1 review
6 helpful votes
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This is definitely a fraud business. I suspect that they give people codes and others nothing. Even if they rip off 10% of people, that's a huge profit. This company needs to be stopped. I will report them to VISA and my bank.

Date of experience: May 9, 2021
Canada
1 review
1 helpful vote
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Rip off
March 15, 2021

They canceled my order 30min after it already processed and still held on to my money for 4 days so far and when i try to contact them, they pretty much politely tell me to go f**k myself.

Date of experience: March 14, 2021
Egypt
1 review
0 helpful votes
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I have been scammed by this website do not use I send my card details confirmed the purchase then I received a call I confirmed the purchase after that I did not receive anything by email and also they locked me out of my account by saying the username or password incorrect

Beware don't buy anything from them

Date of experience: January 4, 2021
California
1 review
2 helpful votes
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I purchased 3 game cards as a gift for my daughter in BC. (I live in California.) I used Paypal as the source of the funds, and Paypal sent a notification that they had received the order and had put a hold on the funds. A week later, I discover the order was cancelled. While it is annoying enough that my order was cancelled, my main beef with these guys is that I was not notified it was cancelled. A week after the I placed the order, I followed up just to check on the status. That is when I found out the order was cancelled. No courtesy notification, no email of any kind indicating it was cancelled. Just the sound of crickets...

Customer support was not useful in helping me try to sort out the issue. They simply said the system is automated and they don't know why the order was cancelled. I tried a second order, just in case it was a technical glitch the first time. Nope. Exactly the same outcome. A note from Paypal saying the funds have been held, then nothing...

There are really 2 problems here:
1) They have a terrible order fulfillment system. (I have ordered from China, Europe, the US, Canada and other places with Paypal. Never any issues. Their software appears to be sub-par), and
2) It would be nice to get notified, given the poor system, when the transaction has failed.

I have seen several other reports of people having exactly the same experience (particularly on the BBB website), so my experience is far from unique. I am not sure what percentage of people are rejected. But my advice: find another source. If you can't find another source, don't expect too much if you are one of the many who are rejected by their order-fulfillment system.

The one positive is that the Paypal transaction appears to be aborted, so I haven't lost any money on this. However, I have paid in time lost and frustration. Buyer beware.

A disappointed customer.

Date of experience: December 21, 2020
Kenya
1 review
0 helpful votes
Follow Obong'o J.
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A while back I wanted to buy digital games for my PS4. I have a PS account for the US but do not reside there. Now I have to buy cards to load my account since my credit card cannot be added as a payment method of PS. pcgamesupply.com has proven to be the most trusted and reliable site for buying PSN cards. Thank you so much and I highly recommend this site for all gamers out there. Asante

Date of experience: November 30, 2020
Croatia
2 reviews
107 helpful votes
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I tried to purchase a gift card recently. After I paid they tried to verify my phone number, which worked. Afterwards it asked me via phone for my name and full address, which I gave them. The order was automatically cancelled after 30 minutes and they kept my money for several days afterwards.

I left a negative trustpilot review which they claimed was false as I have never bought anything there?! Denial is not a way to handle feedback. I'd strongly advise against a purchasing anything here.

Date of experience: November 27, 2020
Viet Nam
1 review
0 helpful votes
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Best place for PSN Card
November 21, 2020

I have bought on this page since 2018, mostly for PSN Cards.
Send order and receive quickly around 20 minutes. For the first time, you need to verify you information but it's easy.
Keep support this page for now.

Date of experience: November 20, 2020
Argentina
1 review
0 helpful votes
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The best page to buy PSN Cards, the activation is at the moment. 100% compliant, highly recommended. I have bought on this page since 2017.

Date of experience: November 14, 2020
Latvia
1 review
0 helpful votes
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Safe, quick and reliable
November 11, 2020

I've used PC Game Supply as by go-to service for PSN codes and PS Plus renewals for over 3 years now. I've never been as satisfied with any service as with these guys.

The service during these years has been kept at a high level with quick response time for both every purchase and questions both via e-mail and social media.

Codes are available both in e-mail and their webpage with full purchase history. I've added the most recent purchashes in the attachement.

Date of experience: November 9, 2020
Mongolia
1 review
0 helpful votes
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Honest review
November 3, 2020

For the love of god buy from PCGameSupply because some internet trolls scammed me lot of times using ebay etc. I included screenshot of my purchase history for proof. Never had problem with pcgamesupply.

Date of experience: November 2, 2020
Greece
1 review
0 helpful votes
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I 've used PCGameSupply.com for some years now to be supplied with digital codes for my PSN account. The quality of their service is always of premium level. Never had any issue with my orders, they provide the fastest and most secure payment options like Paypal and VISA/Mastercard and all the codes are being delivered in seconds after payment completion, both through your email and your pesonal account on PCGameSupply.com. Their prices are also very competitive and also they run some promos over time with limited discounts and offers on digital codes. They also have a rewards program so you can be rewarded for being a loyal member of the PCGameSupply community and a very active facebook page which can provide helpful feedback on any issue you may encounter. I would definitely keep using this site as one of my first choices when it codes to a digital codes provider.

Date of experience: November 2, 2020
Maldives
1 review
0 helpful votes
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Awesome
November 3, 2020

I've been purchasing my PS account cards from PC Game Supply since December 2018. The site is simple to use, and fast and efficient. The codes are received via email less than 5 mins after my purchase has been completed each and every time.
Great service, keep it up.

Date of experience: November 2, 2020
Belize
1 review
2 helpful votes
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Been using them for months and whenever and if ever a problem would arise they help me resolve it. Highly Recommend

Date of experience: November 2, 2020
Brazil
1 review
0 helpful votes
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Whenever I need PSN codes without having to worry about anything, I go to PC Game Supply and order what I need. They send it to me fast and soon enough I'm playing the games I want. Fast and safe.

Date of experience: November 2, 2020
Colorado
1 review
0 helpful votes
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I always buy my PSN gift cards at PC Game Supply, they arrive to me quickly and never had any issues with their service. They are also very responsive.

Date of experience: November 2, 2020
El Salvador
1 review
0 helpful votes
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Excellent Service
November 3, 2020

I've been using PC Game Supply for a while. Not only they deliver your purchase in just a few seconds, they also have some very good promotions from time to time.

Date of experience: November 2, 2020