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paysafecard

1.4

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paysafecard Reviews Summary

paysafecard has a rating of 1.4 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with paysafecard most frequently mention bank account, customer service and security reasons. paysafecard ranks 181st among Payment Processing sites.

service
21
value
19
shipping
15
returns
18
quality
18

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Switzerland
1 review
0 helpful votes
Follow Patric B.
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Scam 100% don't use
October 23, 2025

Don't use them ever real scam (skill/ neteller and all their apps together are big scam and thieves for money

Date of experience: October 16, 2025
Latvia
1 review
0 helpful votes
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Account has now been blocked for "security reasons" for six full days. No transactions have been made via the PaySafeCard system — unless, of course, registering the account and making a first deposit of €50 (which was promptly frozen) counts as suspicious activity.
The ID verification? Oh, that was accepted without issue.
The support service? Well… it doesn't exist — not a single reply to any of my submitted requests or questions. Silence is golden, I suppose.
The funds in the account are neither withdrawable nor transferable to another account.
At this point, I'm inclined to consider PaySafeCard less of a financial service and more of an impressively well-organized trap — one that handles user data carelessly, unprofessionally, and with a level of "security" that conveniently benefits only one side.
* I strongly recommend steering clear of this PaySafeCard outfit and keeping your money somewhere a bit more... accessible.

Date of experience: August 6, 2025
California
2 reviews
6 helpful votes
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Just says " technical error, please try again" when I try to close my account. Customer service ignores my email. Whole service seems scam my.

Date of experience: April 26, 2025
NL
1 review
1 helpful vote
Follow Daniel G.
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This is a said company that no reply back too any soort off contact. I don't understand its unbelievable. I have send 11 emails and have one response, so I replied that email thinking now I have contact everything gonna be alright but nothing is true by thinking off that. No More further contacting from the paysafecard team it's really said how they treat they customers. I'll never get treated this Way before and I hope I'll never will again

Date of experience: December 12, 2024
Australia
1 review
1 helpful vote
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0/5 ratings if I could.
I almost never write bad reviews, but this bad review goes to the lucky Paysafecard. I am writing this with a sane mind after a few weeks of giving them a chance to make it right. (which they have agreed to send the money to my bank account but never follow through).

I have an account with them to use for Skrill. I have deposited an amount of $1000 to Paysafecard, however since Skrill can receive only $400, it makes sense to receive the $600 back. Later that month, the amount of $200 got hacked and then the other $400 was never returned. They locked me out of my profile and has 0 follow ups since 15th June.

Is Paysafecard a scam?
As of this moment these are the stat:
11 days since our exchanged emails (asking nonsense back to zero) on 22/06.
18 days since my initial instructions which they have disregarded and no further follow ups on money transfers 15/6 - 16/6.
38 days since my initial report about the incident on 25/5.

Parent company: Paysafe.
CEO: Udo Muller
Based in: Vienna Austria, Am Europlatz 2 1120

Date of experience: July 2, 2024
Poland
1 review
1 helpful vote
Follow Rafal s.
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They closed my account with after several years without giving a reason (for internal reasons). I found a bug in their system and reported it directly to the customer service team. I made a full explanation and showed where the error was. They asked for the personal information: address in details, my all private data with my parent names, they asked for bank page screenshot, bank statement and ID card, I sent them all, after that they close my account with permban without possibility to create a new one. I have completely nothing to hide. I've done for other companies similar things and have never encountered a similar behaviour. I reported it to the European institutions.

Date of experience: March 20, 2024
Australia
1 review
0 helpful votes
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SCAM...!
February 29, 2024

How on are these clowns still alive.
Can't even get service in Australia.
Now bunch of Indian mf trying to scam me on another angle. IF YOU THINKING OF GETTING PAYSAFE DONT.
They should be called SCAMSAFE
$200 I CANT EVEN ACCESS IT...
NEVER AGAIN

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Scammers
February 15, 2024

Requested a refund, due to other circumstances. Needless to say, they took the money from the paysafe account, and never refunded. Had to report to the Canadian fraud, and low and behold paysafe was listed on the site.

Date of experience: February 15, 2024
Kansas
1 review
0 helpful votes
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Company will fraud you
October 23, 2023

They told me rates in the beginning but charged higher processing fees at the end of the month. They don't take out fees per transaction but a lump sum at the beginning of the next month. Dropped them after 1 month but still got changed for 2 months.
Returned all equipment on 6/7/2023 and I have proof from UPS that it was delivered on 6/12/2023 at 9:24 am.
10/24/2023, Paysafe did an ACH from my bank account for $599 for a $49 device. Said they have an addendum that allows that to do that. Gave me a run around about this whole situation. Spent 2 1/2 hours changing bank accounts, changing deposits and withdraw accounts.
Claiming that they are sending me a full refund.

Date of experience: October 23, 2023
Belgium
1 review
0 helpful votes
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Paypal is a scam
July 20, 2023

They will take 3 euros per month off your balance rendering their service absolutely useless. Never go to paysafe

Date of experience: July 20, 2023
Switzerland
1 review
1 helpful vote
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Funds expiry
July 13, 2023

After a few short months without spending money, PSC will take an exorbitant monthly fee from your account until all funds are (quickly) drained. Beware!

Date of experience: July 13, 2023
Finland
1 review
2 helpful votes
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I hate paysafecard
July 13, 2023

Shady company: got a paysafecard as a gift. I didn't know about a monthly maintenance fee until i tried to deposit and i was 3€ short of the minimum deposit amount.
Now i can only deposit 20€ instead of the original 25€ which leads to me losing 2€ more.
They should really write about that maintenance fee somewhere on the card/receipt, it's only visible on their website.

Date of experience: July 13, 2023
GB
1 review
1 helpful vote
Follow a p.
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Happy to take your money, no questions asked. Try and get access to it. Paysafecard ask for identity evidence but never accept it.

Date of experience: June 19, 2023
India
1 review
1 helpful vote
Follow Phumelele X.
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This deplorable scam of a company will drive a person MAD. They are still not able to locate my €356.49 since December. I have sent all the necessary documents and transcation numbers and I am still waiting until this day for my money. Let me not getstarted with their useless customer agents who just repeat answers from a manual textbook. STAY CLEAR FROM THESE RABID DOGS. TRY WISE, MONESE, POCKIT OR ANY OTHER REPUTABLE PREPAID BANKS BUT NOT THESE PARASITIC EUROPEAN DEVILS!

Date of experience: April 20, 2023
Germany
1 review
0 helpful votes
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Thus far my experience with them has been negative. I allegedly earned reasonable profits but withdrawing said profits were impossible and the company wanted more money deposited in order to release the funds I invested and earned. I got help from BR0ADOA/K-CAPITAL.C0M who helped me get all my funds back.

Date of experience: April 12, 2023
Canada
1 review
3 helpful votes
Follow Sarah N.
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I have used paysafecard a few times many years ago when they were still a reputable business, however that is no longer the case in this day and age.

It has been a whole month since I have purchased 120$ worth of paysafecard and have been painstakingly trying to access it via their terrible customer service. When I attempted to use my pin to make a purchase, I got a message saying something along the lines of, "your paysafecard has been frozen for security reasons". And yes I did double check that it was the official website.

The only method of communicating with them is through email, and most of the time you will get an automated response telling you to wait longer for a proper answer. The answer almost never comes. So you have to message them again and again until you can actually reach a real human being, that will not be helpful at all.

Every month there is a fee deduced from your paysafecard, therefore the longer they keep you from using your money, the less and less will be left on your paysafecard. This does not seem to be a coincidence, but their entire business model!

These types of scams are common with all types of prepaid cards and similar services, and it will keep happening if we do nothing about it as customers. If this has happened to you, report it to the appropriate authorities. Most people do not report it because they feel ashamed, or think it is not worth the hassle. Those greedy scam businesses are counting on that passiveness to keep profiting off of you, and collecting your hard earned money. Do your part as an individual, and help bring these shady businesses to be exposed.

Have a beautiful day all of you, and cheer up. Don't let this situation get the best of you as annoying as it is!

Date of experience: April 8, 2023
New Zealand
1 review
2 helpful votes
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Worst place I have ever dealt with
February 13, 2023

Absolutely hopeless, unhelpful, and they do not know how to communicate. It's mind blowing how they are still in business!

Date of experience: February 12, 2023
Georgia
1 review
1 helpful vote
Follow Charles H.
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On my very first try of this service it took four days for the $126 charge to process for this scam. Then some lady called me harrassing me asking me "How my clients find me?" I said "I conduct sales I find them." She then said she was placing my account on hold since she couldn't verify how my clients find me? Apparently this conglomerate is a scam which uses a partnership with Flagship and other entities to obscure and hide various practices, fees and scam practices - such as when you discover they are a scam and discontinue, charging 'Early termination fees' like $500 which themselves are a scam. This entire operation is criminal.

Date of experience: December 27, 2022
Montenegro
1 review
2 helpful votes
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Cant use it anywhere.
September 18, 2022

Paysafecard is available in my country so i bought one for 25euros so i can buy something online as their site says thats it supported anywhere. Now i can't buy anything anywhere, i just ended up with a receipt that i bought it for 25euros.
None of stores they recommended would accept my 16-digit code.

Date of experience: September 18, 2022
Texas
1 review
4 helpful votes
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Seems like a scam
August 19, 2022

A way to pay online so your info isn't available if the site gets hacked. Sounds great, right?

But this isn't that. I looked up the outlet locations closest to me and went to all FOUR of them. They were all legitimate addresses and even the names on the site's locator matched the business names. NONE of the businesses had ever heard of paysafecard. None.

Date of experience: August 19, 2022