paysafecardReviews 63

The company completely ignores customers, disinterest despite many messages sent. The company ensures that the verification takes several minutes. And it already takes several days. I cannot use my own money. They don't reply to emails.

They don't have anyone in customer service? There is no chat, the response emails are all automatic. There is no phone. I have spent 5 days trying to resolve a difficulty that they are not able to resolve so that my identity is recognized (which is clearly because there is no human on the other side reading the documentation). The service is lousy. I do not recommend that anyone have a service with which you have no means of communication.

Hi everyone, I wanted to make a normal transfer, I gave all the data the first time it went and then they blocked my account where I had 120 euros on it, they didn't even let me use my money on the application, I hardly respond to emails maximum frivolity game

I was writing here an Review some weeks before that Paysafecard took all my money from my card for an fee and i was waiting weeks... i was giving 1 Star...

Now i give 3 Stars because they helped me with two paysfafecards worth my lost amount!
Only the waiting time of 6 weeks was not great.

I signed up in Aug. With Paysafe to run my credit cards though. I didn't have a problem until Dec. 18th when I ran my Gas station company for 16,962.00. The transaction went through on my end and on my customers end. I then received an email stating that I needed to provide my bank statements and all the details of the transaction with contact information for my customer.

Paysafe then called the customer and confirmed that this in fact was exactly what they wanted. Then called me and said that they can't continue with the transaction. I asked why? They said it was outside the amount I was approved for.

I explained that when I signed up the agent on the phone told me that I would be fine running these transactions. I sent all of my bank statements over to him at that time as well proving I make these types of transactions about every 4 months. They said I still need to do a refund to the customer.

I then ask if they could wave the Fee for the refund as well as the transaction fee because I was mislead by the salesmen when I was signed up. They said that I would need to talk to a manager for that was on 1/14/22. No call

I called back on the jan 26th to see where we stood and I was told I need to make the return and I would need to talk to a manager. I asked again for the manager to please call me. No call

I called again on the 27th and I was told to make the refund and I would need to talk to a manager. I made the refund on the 1/27/22.

I still haven't received a call from a manager nor has my customer received the refund. As well as Paysafe is still holding the $16,962.00. Its now 2/12/22

Am transferat 200 euro(1000 RON) in contul meu REVOLUT in data de 18.01 si abia dupa transfer mi-au trimis mail ca nu se poate efectua plata catre un card virtual. Banii din contul paysafe card au disparut si de cateva zile nu mai raspund la mail. TEPARILOR... WHERE IS MY MONEY?

100euro I put on paysafe to pay over internet I'm 1 week now trying to access my money to pay I have the recipt with the amount I put on amd I can't not access it plus I send everything to customer service and they say my code isn't found but I have all the proof in my hand also there is no number code for the registration comming to my phone I'm very upset with this

I wish i could not put any stars they are the worst i ordered a paysafe mastercard and it took me 3 months to come from london to greece not only that their sh! Tty system could not verify me and locked deactivated my account i spoke to paysafe i gave them everything my id card my id number everything and i did nothind suspicious in the account for them to delete it im now fighting with them for my account in other words paysafe is garbage they do not deserve any customer and they need to shut down immediately if someone from paysafe sees this you better unlock my account

Not all paysafecard are all paysafecard

There is many variation in usage and it is not clearly informed up front.

There are many restrictions to some paysafecard and it takes ages to get refunded. Me personally are trying to get refunded since 12 April, the case went to "right department" at second of may and still today I didn't get any refund or update...

They lock your card that you bought with your own money for no reason, and then charage 3 Euro each month from it.
"We are prompted to charge a maintenance fee of EUR 3 - per month after 6 months after purchase. This fee will be directly deducted from the balance of your paysafecard. This is necessary to cover additional administrative costs."

I have 50 euro in my paysafecard account. I asked for a refund. They said the money will be refunded to my bank account and asked for my info. I've sent them everything they asked: bank account, ID. I have a verified account. They haven't replied ever since and every month they charge a fee. 50 euro doesn't bother me, it's the scam that does.

Update: I got a reply. They asked me for the pre-paid cupons. After I took a better look, I've found out paysafecard is the property of an Austrian company. So I called in Austria and customer support told me what to say. I got an email saying there was a technical issue and they couldn't send me the money. After another call in Austria I finally got my money back. Well... only half.

It's still a bad company.

Please and again please stay away from so call paysafecard' its worst card that u ever can imagine and somehow I believer they are scams' I don't know where to start and right in this moment im so stress from these criminal organization so call paysafecard. Please I beg u to stay away from paysafecard and I hate to hear and see other going through all these pain and stress the way I been. I'm not talking about money just a principle here' because the money its only 160 dollar and I been trying to getting as refund for the last 8 months but they keep playing games. DO NOT EVER THINK TO BUY PAYSAFECARD PLS' UNLESS U WANT TO WASTE UR MONEY ON THESE CRIMINALS.

I bought this card from their official web dealer WKV.com, then I tried to pay on bet site and pin didn't work. I tried to write to WKV but they said I need to contact paysafecard customer support directly. Their customer support does not provide any customer support. I wrote them and got answer after several attempts to contact. They offered to change pin to a working one and I agreed and then no new pin and no answer from them. After contacting one more time, they said that it doesn't work in country at all. So why then I was allowed to buy it at all. There were no information about any countries where it works, only commercial that it works very wide.

Paysafecard, or Prepaid Services Company Limited are not a trustworthy company.

If there is the slightest problem with it, they will keep the balance for themselves.

They do this "for your own protection"!

I've lost nearly £50 of my remaining balance.

The fraud that this payment system is meant to cirumvent, is mearly a means to divert money from the pockets of criminals to paysafecard and Prepaid Services Company Limited instead.

Do not trust them. Find another online payment system.

After purchasing PINs and using the card on Steam I was locked out when I tried to make a third purchase for Security Reasons. From what I am reading this is a common theme with this company. I exhanged several emails which then wanted more info which I provided and after talking to them I only got more frustrated. My only concern at this time is I wantr my $120.00 back at which time I will cancel the service and never use them again.