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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Agent Mia was very helpful and patient throughout the conversation. Listens very well with the concern that is the my experience was seamless.
This second time I called on customer service and they are excellent very helpful and understanding.
I am fully satisfied with service. Excellent service. Thanks
It was blocked my payoneer cart. I beg a help from payoneer services and Mr. Marian help me by e-mail how to proceed and have my money in one my another occount.
Excellent experience even sometimes. I'm in trouble with my Payoneer account customer care provider guides me and resolve the problems
Best account service i have come across and one of the best customer support and service I really recommend Payoneer.
Very nice team Payoneer, I had experience in withdraw and solved
1st experience was good but now I'm facing problem in adding my 2nd account, even though Payoneer says we can add upto 3 bank accounts.
The service is great, because the can handle international transactions like no one else!
Excellent experience. Quick in response. Very polite and cooperative.
I am still waiting the payment made on the 5 th of August to my local bank account then second issue with the transaction made 15 to of September to my payoneer account
There is a high minimum withdrawal.
It's difficult to request for funds.
You cannot load your account.
Withdrawal may take days.
It's basically difficult to send and receive funds.
My Blocked Payment which was due to wrong IFSC Code. I rectified my bank code and contacted to Payoneer Support. It was resolved instantly.
Thanks to Payoneer Support.
Kamakhya Tiwari
Basically my account wasn't verified for 2 weeks and i was frustrated and ronnie helped me a lot
All of the questions asked was explained to me clearly and my issues with Payoneer in the past were resolved
I was happy to call you but now my issue is not solved please Return my pending transaction
The receive and send money is perfectly good and support is from best supports the I'm seeing.
Today you have solved my huge problem about my card and money, thank u for your attention! I really appreciate it!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

