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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very satisfied customer support team. Two step verification phone number issues. Solved my issue.
Excelente, buen servicio, me atendieron super rápido y me dieron solución
I was able to solve my issue successfully I was able to solve my issue successfully
Payoneer have been the best payment solution for my business, Yea sometimes there are some hiccups here and there which is alright cause at the end its for our own safety. Thank you
Encountered some unclear issues, which were resolved quickly. Great business 🎉.
They sent me a card that never arrived then the replacement neede to be charged, and also they have an anual fee for the card and on top of that charge per transaction per charge on the card and additional a percentage, i dont think payoneer is an option for people that works remotely TOOOO many charges not really worth it.
I must say Payoneer is one of the finest platform. One of the finest.
As always, Payoneer provides the best customer care service than anyone!
You can easily open an account and have access to it though your phone. Debit Card easy to use. Promote de app it's tempting because they give you a credit. But if you ever have a security issue contact quickly an agent it's limited. I recently have a credit card scam and an agent was able to help but Inhad to call to the US. I know from first hand that there have been large amounts of money gone from accounts due to the layoffs security.
I had a difficult time with Payoneer but the customer care especially Mr Haim and Mr Mark really helped me
My one of the vendor send me payment link i send the payment from my wise account to to his Payoneer account. After that that payment was rejected from the Payoneer team. After that i did not received that payment. Now I have to dissolve my company and i am requesting them from last 10 months to send that refund into my friend account. But they don't resolve the issue
I have had a seamless experience using Payoneer, and would recommend it to anyone looking for a secure and organised payment way to keep your business growing.
I have after 2 months of trying still not received a new password! Operational incompetence. Study Wise. They resolved in less than 3 hours@!
Agent Grecia helped me in less than 5 mins just when it made my day she provided excellent customer service service
I love Payoneer my experience with Payoneer is so wonderful
From week I been calling you guys back to back no solution to my issue till yesterday I got a breakthrough to my issue thanks for that
My issue was resolved quickly, and the team was very patient and professional. I'm happy with Payoneer's service.
I'm satisfied with the customer service. They took a time to support the client.
Payoneer claims to be a reliable financial solution for freelancers, but my experience says otherwise. I'm Alejandro Llach, a Colombian music producer working on Fiverr and recently requested a $176 withdrawal to my bank account. After completing their identity verification process and submitting all my personal documents, I woke up the next day to find my account permanently closed — with no prior warning, no justification, and no access to the funds. They stated they would not provide any assistance or refund, leaving me with nothing. That's not just unprofessional — it's theft. Avoid this platform at all costs. Stick to PayPal or any other alternative that doesn't play games with your hard-earned money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members