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Payback.com has a rating of 4 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Payback.com ranks 10th among Cyber Security sites.
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I was getting nowhere with my bank since they just kept telling me i authorized the payments so it was my fault, but my case manager at PayBack knew exactly what to say to them. He drafted a letter citing specific fraud regulations that i had never even heard of, and once we sent that off the bank's attitude changed completely. Definitely wasn't an instant fix, but we are finally making progress!
Originally i was worried payback was another dodgy firm because i had already been burned once, but they actually showed me the transaction flows and where my crypto went, plus they assigned me a dedicated case manager who walked me through the recovery process step by step. Thanks to their guidance i have now regained half my savings back.
Hello Isaac
Thank you for sharing your experience.
We appreciate your feedback and are pleased to hear that you were satisfied with the support you received. Our team strives to provide clear communication and professional assistance to every client.
Thank you for choosing to work with us.
Payback.com Team
The refund arrived in my commbank account way faster than the police said it would which is why i recommend these guys if you are stuck with a fraud case.
Hello Benjamin
Thank you for your kind words.
We’re glad to hear that you had a positive experience with our team. Supporting our clients and guiding them through the process is always our priority, and we appreciate your trust in our services.
Wishing you all the best moving forward.
Payback.com Team
I was desperate for work so I tried one of those remote task jobs and obviously turned out to be a scam where you have to pay to upgrade your account to get commissions and I ended up just loosing more money. So I reached out to Payback and the assigned case manager was an absolute rock and broke down the recovery strategy without using confusing legal jargon, so even though we are still fighting the dispute i actually feel hopeful.
Hello Lucas
Thank you for your feedback.
We appreciate you taking the time to share your experience. Our team works hard to provide clear guidance and professional support throughout the process, and it’s encouraging to hear that you found the service helpful.
Thank you for your trust.
Payback.com Team
Afriend of mine dragged me into a whatsapp investment group that turned out to be a massive ponzi scheme. But thankfully payback provided me the technical breakdown showing how the trades were completely fabricated, and it gave me the ammunition I needed to get my card provider to listen to me.
Hello Leonardo
We’re glad to hear that you had a positive experience with our team. Supporting our clients and guiding them through the process is always our priority, and we appreciate your trust in our services.
Wishing you all the best moving forward.
Payback.com Team
Some hackers intercepted my house deposit wire and my bank basically washed their hands of it until this Payback team stepped in and helped to map out the money trail so i could legally corner the receiving bank into freezing the account, so hopefully it will get resolved soon, but im happy with their teams work.
Hello Einar
Thank you for sharing your experience.
We appreciate your feedback and are pleased to hear that you were satisfied with the support you received. Our team strives to provide clear communication and professional assistance to every client.
Payback.com Team
Honestly i am too ashamed to mention exactly how much money i lost to those lowlife scammers but i am so happy i stumbled upon payback because these guys gave me confidence that something can be done. Right now they are investigating the people who scammed me, and dealing with the bureaucracy is hard and a long process but i believe ill be able to get a good piece of my money back.
Hello Luka
Thank you for your feedback.
We value every client’s experience and are glad to hear that our team was able to support you throughout the process. Providing clear information and professional service is always our priority.
We appreciate your trust in us.
Payabck.com Team
Fell for a fake celebrity crypto ad on youtube and felt like an absolute idiot but the guys here ran a deep dive on the blockchain and handed me the exact evidence i needed to force my bank to actually take the fraud claim seriously.
Hello Nicklaus
Thank you for your review.
We appreciate your feedback and are glad you had a positive experience with our team. Thank you for trusting us with your case.
Payback.com Team
My dad got hit by one of those fake computer virus popups and they ended up draining his entire retirement fund into some offshore crypto wallet so i hired payback and their investigators managed to track exactly which exchange the funds ended up at and provided us with a massive dossier. It took ages but we finally got the decision in our favor and managed to get back the majority of his life savings returned to his account.
Hello Charlotte
Thank you for sharing your experience.
We appreciate your feedback and are pleased to hear that you were satisfied with the support you received. Our team strives to provide clear communication and professional assistance to every client.
Thank you for choosing to work with us.
Payback.com Team
I am working with PayBack on a fraud case where I lost a significant amount of my savings. Their approach is transparent, professional, and very supportive during a difficult time. They gave me hope again, and I truly believe in a positive outcome.
I trust PayBack and appreciate their help.
Hello Miroslav
Thank you for your thoughtful feedback. We’re glad to hear that communication and support have been helpful during this process.
We appreciate your patience and your trust in our team.
Payback.com Team
When I realised that I was scammed I had no where to turn. They were my solution and support. I wish them strength to continue there difficult tak they have.
Hello Konstantina
Thank you for your thoughtful feedback. We’re glad to hear that communication and support have been helpful during this process.
We appreciate your patience and your trust in our team.
Payback.com Team
No money refunded, not giving feedback. Scams presenting as them contacting me as well. How did they find me?
Hello Νίκος
Thank you for sharing your concerns. We’re sorry to read about your experience and understand how worrying this situation must feel.
We want to clarify that we do not authorise third parties to contact people outside of our official communication channels. If someone has approached you claiming to represent us, we would like to review this immediately.
Please contact us directly at [email protected] with any details you may have so our team can investigate and address the matter.
Payback.com Team
Si quieres que tras una estafa te vuelvan a estafar, contratalos. Te robaron un 10% más de lo que te hayan estafado. Están un año enviándote cartas prefabricadas donde solo meten tu nombre y te hacen enviarlo a direcciones de email que no son verdaderos y te rechazan al momento. Es una pérdida de tiempo donde intentan luego que para seguir con tu caso pagues más. No caigas en otra estafa.
Hola Laura
Gracias por compartir sus comentarios. Lamentamos leer que su experiencia haya dado lugar a esta impresión.
Tomamos este tipo de opiniones en serio y nos gustaría tener la oportunidad de comprender mejor sus inquietudes. En este momento, no podemos asociar su reseña con un registro identificable de cliente.
Por favor, póngase en contacto con nosotros directamente en [email protected] con su nombre completo y cualquier información relevante para que nuestro equipo pueda revisar la situación internamente.
Payback.com Team
They are a scammer they promises to recover you stolen funds but they only change your point of contact and later they send you a letter saying that they will stop working on your case. So they are scammers
Hello Reinhard
We appreciate you bringing this to our attention. Your concerns are important to us.
Currently, we are unable to match your review to an identifiable client record and would welcome the chance to review your situation.
Please contact us directly at [email protected] so we can assist further.
Payback.com Team
Outright criminals that are soft…
Outright criminals that are soft puppets writing a bunch of bull$#*! positive reviews of themselves to suck people in take your money and do nothing for you. Did nothing for me retrieved nothing and preyed on me for $12,500 promising they would get my bitcoin back. Complete scumbag and someday I will find a way to take them down still looking for an Israeli lawyer to sue them for millions
Hello Joe
We acknowledge your comments and approach matters of this nature with care.
Currently, we are unable to match your review to an identifiable client record. We would welcome the opportunity to better understand your concerns. We strive to resolve issues like this constructively.
Please contact us at [email protected] with your details so we can investigate internally.
Payback.com Team
Review of Payback and Zara
I had the pleasure of working with Payback, a remarkable company based in Israel, and specifically with their contact person, Zara, who went above and beyond to assist me in a challenging situation. After falling victim to a cyber scam, I reached out to Payback for help, and I can confidently say that their service was exceptional.
Key Points:
Detailed Due Diligence: Payback conducted an incredibly thorough due diligence process to understand the situation and identify the best course of action. Their attention to detail was impressive and gave me confidence in their ability to help.
Followed Crypto Transaction: Payback's expertise in tracking crypto transactions was evident as they swiftly followed the trail to uncover crucial information. This level of expertise was crucial in resolving the issue effectively.
Professionalism: Throughout the entire process, Zara and the team at Payback maintained the highest level of professionalism. Their communication was clear, timely, and reassuring, making me feel supported and informed every step of the way.
In conclusion, I cannot recommend Payback and Zara highly enough for their outstanding service, expertise, and professionalism. If you find yourself in a similar situation, I will not hesitate to reach out to them for assistance. At the point of writing this review, my case is still ongoing. I'm planning to update the review after final resolution.


Hello Eriphyle
Thank you for your review.
We’re pleased to hear that your experience with our team has been positive. Our goal is to provide reliable guidance and ongoing support, and we appreciate the opportunity to assist you.
Thank you for your trust.
Payback.com Team