PaulFredrick

Ordered two shirts and never received them, Not sure there in business.
Not sure they ever shipped them. Need to dispute with my credit card company.

July 3 order. Five items. Received none. Contact number on credit card statement had been disconnected. Emailed customer service. They sent a a shipping log with no US specifics. Never received anything. Contacting Maryland Attorney General's office

My wife bought Paul Fredrick socks and a few shirts for me for Christmas and then again for my birthday in March. The socks shrunk to less than half the original size after 1 or 2 washings. You can see in the photos that they all shrink. In the photos there are one pair in the wrapper, one pair never worn and one pair that was worn and washed max 1-2 times. These are all the same socks just different patterns. My wife wears a size women's 6 and she can't get the socks on. I sent nine pairs back and they gave me a credit for $63.43. A 3-pack was $49.95 and we bought three 3-packs for a total of $149.85. I like the look and they felt great when I first wore them but after washing I couldn't wear them at all.
Also be extremely careful with their shirts, the shirts we bought were 17.5 neck x 36 sleeve. Now they are 16 x 34 sleeve. This is the biggest rip-off on the internet. They told me my washer and dryer was shrinking the clothes. I have socks and shirts that have been worn a hundred times and have never shrunk.

I bought 4 long sleeved white dress shirts. After only ~10 wearing each they started to fray at both the collar and the cuffs. When I complained, I was told that they only last 2 years, whether you wear them or not. Never again for me….

I have several PF shirts that are a few years old and I like them a lot, they held up well and are good quality. So when they had a sale recently, I ordered some new ones, as I like their styles, especially the ones with colorful contrast trims.

When the order came, I was aghast. These were listed as shirts that originally cost around $95-125 and during the sale were offered around $50-60. I was expecting similar quality to the shirts I had bought in the past.

What I got was nowhere near that quality.

The quality of the fabric is embarrassingly bad, it is so thin that you can see your skin through it (even as a pasty white guy like me). See picture, the outline you can see through the fabric is from a white label inside the shirt. That gives you an idea of just how thin the fabric is. No wonder there are a number of other reviews on here where people complain that the elbows on their shirts rip after just a few months. If this shirt was $20 I would be ok, but not for the price I paid. I wonder if they get these made cheaply just for these sales, I cant imagine anyone would pay $120 for a cheap see thru shirt like this.

Their return policy also stinks, while they say I will get a refund, I have to pay the return shipping. Its just $10, but still, I don't think I will order there again.

I am a very discerning customer when it comes to clothing! So far, I only purchased shirts from PF. I find the fit,section and quality of their shirts to be top rate for the prices paid including discounts. I respect other's opinions but, I struggle to understand the amount of negativeity and pessimism the reviews. I admit not having to return any items yet.

I bought a pair of "Cotton Stretch Twill 5 Pocket pants" from Paul Fredrick, and what I received were pants that had no stretch whatsoever. I contacted their customer service by email (talked to Evvy) and by phone (spoke to Michelle) and they refused to setup a free return under their "Perfect Fit Guarantee"

Basically, they sell average clothes that are overpriced, and refuse to honor their "Guarantee" when the garment doesn't match its described quality and characteristics. There are many other better places to shop that include free returns and true customer service. I would recommend going elsewhere based on my recent experience with Paul Fredrick.

I purchased two white dress shirts from Paul Fredrick. I have worn the shirts once and they look terrible after washing and ironing. The shirts are wrinkled and looked terrible. Others noticed the same thing. I contacted Customer Care and was advised they would not do anything about the shirts. I have purchased many white shirts from J. Banks and Mens Wear House and they are better quality with better customer care. The shirts are also priced a little better.

Stay far, far away.

Absolutely horrific customer service. I purchased an expensive pair of pants that were either mis-sewn or mis-sized and did not fit. I tried to exchange them for a pair of pants that WOULD fit, and my return was refused because I had paid extra to have the pants cuffed. The Paul Frederick customer service rep insisted that I had been informed at the time of ordering that cuffed pants were non-returnable, and would do nothing to help make the situation right.

Worst customer experience I have ever had—$146 down the drain for a pair of pants that was mis-constructed.

Like others in this site I bought shirts recently. The shirt length has been reduced by them by 2 to 3 inches compared to shirts from 5 years ago.it guarantees that once you sit or stand the shirt tails will pop out assuring a sloppy unprofessional look. Shirts I bought from Penney's were 20 dollars less and fit well. I will not be buying from Paul Frederick again

Linda is the absolute most friendly and effective rep I have seen! The product is quality and when there is an issue it is resolved quickly and with care! Much appreciated Linda!

I'm rather surprised to see the negative reviews of Paul Fredrick. I have purchase probably a dozen dress shirts, casual shirts, and slacks from them and all have been very well made with no issues whatsoever. I'm constantly complimented by my students and colleagues as to how nice I look since I've been wearing their clothes, so I'm flatter AND pleased.
I've never had to return anything nor have I had the need for any interactions with Paul Fredrick, so I can't speak to those comments. However, I'm 100% satisfied with the quality, feel, fit, and appearance of their clothing. Their customer accounts part of the website is down, otherwise I would have made mention of my orders.
I'm a big guy, 5'10" 265lbs with an odd pear shape and am not easy to fit, so this is saying a lot about their great clothes. Paul Fredrick is exclusively mail order, as far as I know, which can be a bit risky for a guy my size, but I've lucked out on every order.

Got a magazine in the mail it' says spend over 350. Which I did was supposed to receive $100 off called in three separate times to make this happen and get a different story each time just returning everything spent too much time calling these people I'm on hold now as I write this review

I have never purchased anything from this company, yet I have somehow ended-up on their mailing lists. Unfortunately, and this should concern anyone dealing with this company, they are sending SPAM through fake email addresses with fake subject lines, pretending to be McAfee antivirus warning you about an expired product. What kind of scam operation does this?

Ordered few shirts in few separate orders. 1 order was charged 2 times and has been pending for 2 weeks. Spoke to the manager who will not take off 1 of the 2 pending changes because the order was on back order and when received in the warehouse a week later -the 2nd charge was made. DUH? So let's remove the duplicate. The answer was NO. Customer service and their management are utterly brainless and worthless.

Another pos from the internet. I was disgusted what when I opened the box. Customer service horrible. Do not buy from them. Period!