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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Thank you for such a quick response to my return issue. I have always loved the products your company carries. My only lack of like is with the delivery time. Thank you for the prompt solution to my issue.
Loved their products and Samuel provided amazing customer service experience when I had to exchange some products so highly recommended.
Mi trovo benissimo con i vestiti di Pat Pat.
Vestono abbastanza bene e anche belli da vedere. Comprerò sicuramente anche in futuro
Very affordable clothing that is amazing quality! I always love to dress my daughter up and it can get very expensive but with pat pat I can get her so many cute outfits for so reasonable!
Their clothes are super cool and the extract is very fast Buy children's clothes from them I recommend it
No one like patpat they have a best and affordable price and they have quality clothes you can tell kids are very comfortable with their clothes best in the industry and excellent service t
I love pat pat. The shopping experience of great quality. Fast delivery and reasonable cost all from the comfort of your favourite seat in your own front room... i have been nothing less than impressed with all items i have recieved... i would love to stay and write so much more but i have some shopping to do on pat pat
Where you can find everything you want for a very low price. Material and texture are awesome and worth every penny.
I had received a damaged item. I sent photos and they got back to me very fast and without hesitation gave me a refund! Made it really easy for me.
There was a size issue with two items I ordered and they were very very quick in responding in and making it right for my kids. Very pleased.
I have ordered maternity dresses for me. It really suits and fits me well as shown in the patpat site. I am happy with the products I got it. Highly recommended.
Patpat provide us the best quality of stuff. Moreover, it's very trustworthy site to rely on. Thanks for amazing quality of stuff.
Merci à JANN pour sa rapidité de traitement de remboursement. Et bravo à PATPAT pour son geste de me laisser les produits et les offrir à une association
The first time I ever ordered with this company, my items got stolen from a homeless person walking by. After multiply times reaching out to my post office (since there was not attempt to drop it to me, just thrown on the ground) all they said was to contact Patpat. LUCKILY patpat was so understanding, compassionate and quick with getting back to me. They resent me my package on their behalf. I still am truly grateful for that heart warming gesture and for the they had me as a loyal customer indeed. Since then I've probably order 5 more times
I like your customers service... they reply my email very quick... i expect to receive my refund on time. Jasper replied my email so fast
Patpat clothes are affordable and great quality. There customer service is 2nd to none. Highly recommended
I definitely recommend! Great quality clothes... super helpful and supportive customer service!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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