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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Yahaira P.
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I had an issue with the items I ordered so I sent an email out to customer Service. I got a reply in less than 24 hours and they were to resolve my issue right away. They were super helpful and really nice about the situation. I am super satisfied!

Date of experience: June 16, 2021
Sweden
1 review
1 helpful vote
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Thank you for good job, nice and beautiful clothes, quick delivery, good quality, nice colour, and modern design

Date of experience: June 16, 2021
Ireland
1 review
1 helpful vote
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Great value
June 16, 2021

This is the cutest and such great value site for kids clothes I buy all the time great delivery as well

Date of experience: June 16, 2021
Ireland
1 review
0 helpful votes
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I love Pat Pat
June 16, 2021

It was the first time I bought on the…
It was the first time I bought on the site, I was very well infected, I made the purchases I was passionate about the products. I am very happy with the site and will buy more often.

Date of experience: June 16, 2021
Ireland
1 review
0 helpful votes
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I ordered three beautiful outfits from patpat in April. They took less than 30 days to arrive and I was given regular updates on the tracking info which was reassuring. The sizes are great with them being a little bigger than the average size, a plus for this mum who regularly boil washes by accident! The quality is second to none! Amazing fabric, stitched brilliantly I just cannot flaw them!

Date of experience: June 15, 2021
Germany
1 review
0 helpful votes
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Super service
June 16, 2021

Ich habe schön zweimal von patpat gekauft für mein kind und das war Schöner und hochwertige Kleidung und günstige

Date of experience: June 15, 2021
Arizona
1 review
0 helpful votes
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I purchased 4 items from this site for my daughter, and I am very surprised at the overall quality of material. Although, 2 of the dresses did run a bit bigger, they're gorgeous for any occasion!

Date of experience: June 14, 2021
North Carolina
1 review
0 helpful votes
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I had ordered a couple of things and needed half of my order cancelled. Elen was able to take care of my family and gave us our refund. Really grateful for great customer service.

Date of experience: June 14, 2021
Hong Kong
1 review
0 helpful votes
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I've got issue with products purchased from one of the purchase.
After my email sent, I got prompt response and very satisfied solution. I'll keep on sending new orders in future.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Happy customer
June 15, 2021

I am absolute happy with my order. I was well informed about the delivery and arrived on time. Highly recommended

Date of experience: June 14, 2021
Kansas
2 reviews
2 helpful votes
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I ordered a size 4 and a 4.5 shoes for my granddaughter. After weeks of waiting. I got size 5 and 5.5. She will probably never wear. By the time she can wear, I will have forgotten. The prospect of sending back is out. Would cost too much to return.

Date of experience: June 14, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We apologize if the items you received did not meet your expectations.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902

Minnesota
3 reviews
6 helpful votes
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Pat Pat has fair price clothes and a great selection. Customer Service is awesome. Kuenzler was knowledgeable and very easily resolved my problem. If you want the family to match for pictures this is the place to look.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Great service
June 15, 2021

Clothes came quickly! The matching bathing suits and dresses I got for my daughter and I are adorable. A few of the sizes didn't fit my children and JONALYN with PatPat gave me a refund and just told me to keep the items. I will definitely order from this company again.

Date of experience: June 14, 2021
Croatia
1 review
1 helpful vote
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Refund
June 14, 2021

I have a problem with double order and they where so helpful to me, with quick answers and solutions of my problems.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Don't miss out!
June 14, 2021

Pat pat is great, affordable, and such good quality and the cutest clothes on the market. My twins are always well dressed with them :)

Date of experience: June 14, 2021
Australia
1 review
0 helpful votes
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Happy customer
June 14, 2021

All the clothes are cute and exactly like the pictures. They arrived early. I will recommend patpat to all the moms.

Date of experience: June 14, 2021
Australia
1 review
0 helpful votes
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Costmer service
June 14, 2021

Very good costmer service 100% satisfied with that quick response happy to connect with pat pat thanks

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Really good customer support & RACHEL really helped out with my order issues. Highly recommend in all.

Date of experience: June 13, 2021
Mexico
1 review
0 helpful votes
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Mi gran experiencia con Pat Pat
June 14, 2021

Mi experiencia con Pat Pat ha sido extraordinaria, encuentras una gran variedad de modelos para toda la familia en especial para tus hijos, todo con una excelente calidad y a precios accesibles. La recomiendo ampliamente.

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Comfortable
June 14, 2021

Love to shop from PatPat
PatPat has good quality for babies great discount and one thing they have a really good customer service as well love you PatPat

Date of experience: June 13, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3377
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