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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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So I received my item yesterday 8/19 and my daughter is small a typical 7/8 size. The item is a 7/8 once I put it on my daughter is was to short and to small. I contacted PatPat just asking for an exchange and, they responded quickly and even offered to replace item for free. Amazing customer service!
Kristin was very helpful and resolved my issue very quickly and efficiently. Will definitely shop here again.
I am a regular customer and very happy with the products, quality, pricing and service. Also, PatPat keeps updating designs.
One of the items I had ordered fit quite a bit smaller than expected.
I emailed customer service requesting an exchange and was responded to quickly and professionally!
ANGELICA was very pleasant to deal with and helpful in providing a resolution.
I will definitely continue to shop with PatPat!
Abbiamo acquistato vari capi su Patpat e siamo rimasti più che soddisfatti!
Le taglie corrispondono perfettamente, la qualita è molto buona con un prezzo competitivo! Acquisteremo ancora sicuramente
The clothing of this site is awesome good pricing and quality stuff. I have ordered so much from them.
I have been thoroughly impressed by PatPat. Their clothes are made with quality material and when I encountered a sizing problem, their customer service was prompt and very helpful! I am already a repeat customer and will continue to shop here.
I trust this brand and suggest my friends and family to grab the awesome deals and flow its clerance
Patpat site is good quality stuff. This site offer more coupon and flash sale on low price. I like this site match outfit. I love this site. I recommend to everyone this site. Swimming product is really good.
Todo muy bonito con exelente servicio... Buena atencion
La ropa es de muy buena calidad y muy bonita
Order true to size. Quality of clothes and shoes are great! My daughter loves her back to school outfits.
I LOVE PATPAT! I just wanna say I am a new user but I received such an amazing deal when first downloading. My package was lost and GEN from PATPAT emailed me immediately notifying me of the situation and offered to reship the same items from my package. Not only that but also verified that I still wanted those same items and sizes. They are reshipping for free. It has been effortless. And the deals and quality of their items are amazing. I've told all my friends and family to shop there!
This a great company that sells high quality items fir low prices their delivery estimation is great as well!
I've recently purchased some items at Pat Pat Australia, and one of the items came damaged. I've contacted customer service, and Glen has promptly assisted me, and kindly refunded me the item and let me keep it to avoid a tiresome return process.
Ham B great customer service thankyou so much helpful very fast and efficient would definitely use again
It's good site for shopping babies clothes. Quality is good and design as well with reasonable price.
Merci à Pat Pat pour sa réponse rapide et efficace. Samuel à su donner satisfaction à mes attentes. J'adore vos articles.
The clothes and everything is so good stuff and they manage the issue so quickly and make the customer happy
Grazie a Susie B per aver soddisfatto le mie esigenze. Comprerò ancora sul vostro sito, anche perché per me era la prima volta... e sono rimasta contenta per come ha risolto il mio problema.
Excelente servicio por parte de atención al cliente. La ropa es de buena calidad y tienen modelos muy lindos a precios accesibles
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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