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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Canada
1 review
0 helpful votes
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Customer service
October 7, 2021

If more stars were provided I would rate more than five for the assistance that I got from one of the customer service agent Rachel. She was very helpful until my problem of wrong delivery of the item was solved. Rachel offered me with a solution of giving me a voucher code that can be used for my future purchase. This was best customer service experience I had. Appreciate Rachel assistance.

Date of experience: October 6, 2021
Canada
1 review
0 helpful votes
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It was a great experience with pat pat for me highly satisfied with price quality and their service. Had one issue with one item they resolved it without putting me in any hussle for return process and they didn't want the product back too. I got my voucher and I still have product too what a great service thank you pat pat..

Date of experience: October 6, 2021
New Jersey
1 review
0 helpful votes
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I am very happy with my purchases on Pat Pat. What is even better is the customer service. They resolved my return/refund issue like professionals who know how to keep the customer happy. I will definitely continue coming to here for all my kids fashion outfits!

Date of experience: October 6, 2021
Missouri
1 review
4 helpful votes
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I decided to try this business out, so I ordered coats for my twin boys... like a month ago. The tracking info hasn't changed since 9/28. It just says there's been a delay and they are working on finding the location of my package. So I called them to just cancel my order and they basically gave me an excuse about not being able to refund my money. I have never had an issue like this before with any company, and not only will I never shop here again, but I also plan on sharing my experience with my many mama friends.

Date of experience: October 6, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We are sorry to hear about the issue you have encountered regarding the delivery of your package.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Washington
1 review
0 helpful votes
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Amazing
October 6, 2021

Love this company I'm on my 10th order if not more they have gorgeous clothes for kids and us girls they are slightly big but that's never a problem!

Date of experience: October 6, 2021
Italy
1 review
0 helpful votes
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Great clothes!
October 6, 2021

Love Patpat clothes! I use it every day and the quality is high! My baby boy loves his new colored clothes!

Date of experience: October 6, 2021
Texas
1 review
0 helpful votes
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I love Patpat!
October 6, 2021

My friend introduced me to this website and now I'm hooked! Great selection and low prices. My granddaughter looks super adorable in her outfits

Date of experience: October 5, 2021
Canada
1 review
0 helpful votes
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Perfect Quality Clothing
October 6, 2021

Perfect quality of clothing. So far so good in customer service. Shipping outstanding. I am happy with ny orders. Cheers for more orders ahead from me PatPat

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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I love these cute clothes on their website and when I got them, the quality is great, really soft. The customer service is also great. They reply your email super fast.

Date of experience: October 5, 2021
Canada
1 review
0 helpful votes
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Happy Customer
October 6, 2021

So happy with my purchase. It is my first time to order, when I got the orders for my baby I was so amaze because it's a high quality. It's so cute and worth it.

Date of experience: October 5, 2021
Illinois
2 reviews
0 helpful votes
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Good Experience
October 6, 2021

I never had any issues with this site I have ordered so many times from this site no issues very professional.

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Great experience with patpat.com
October 6, 2021

Had great experience and clothes are worth to its prize. Size is also as shown likes the fabric and so many designs to choose.

Date of experience: October 5, 2021
New Jersey
1 review
0 helpful votes
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Great Customer Service
October 6, 2021

I had items to return for size. The process was smooth and Phoebe was able to help me through it. She offered a voucher for an item I was returning and to send the new size of two other items. When I asked about returning the items, they did not want me to have to pay additional shipping so she said to keep them or give them as a gift! That is great customer service. I like their products and now I also like their service! I will be shopping there again.

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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5 stars
October 4, 2021

Love buying from here very affordable cute clothes hassle free if u have any problems they fix it right away and shipping time is fast

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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Good product
October 4, 2021

Quality product and extract colour as shown in the picture. Suit for my baby very well. And excellent communication by JONALYN

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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Great customer service
October 4, 2021

Janalyn was very helpful in resolving the issue. Very pleased with the service provided. Will keep shopping with you guys

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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Baby play mat
October 4, 2021

I had an issue with the quality of the baby play mat and my concern was fulfilled by paying my full amoun back, special thanks to Jonalyn for listening to my concern and help me out with a spontaneous reply.

Date of experience: October 3, 2021
GB
1 review
0 helpful votes
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My princess looks adorable! I love the baby clothes selection, some really cute outfits! Quality is great! Great and fast customer service team! Overall very impressed, the order arrives on time and if you have any issues just email them, they respond within 24 hours and always help.

Date of experience: October 3, 2021
Mexico
1 review
0 helpful votes
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Pat pat es una tienda muy buena tuve un problema y me resolvieron enseguida y toda la atención me dieron indicándome cómo procedería mi reembolso es una tienda magnífica la ropa es muy hermosa 100% recomiendo pat pat

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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AMAZING COMPANY!
October 4, 2021

This is the first time I placed an order with this company and was so pleased with their exceptional customer service and helpfulness. I contacted them with a couple questions and they went aboe and beyond to help me.

Next, I paid extra for shipping since I needed the items for an upcoming baby shower. The order arrived early and on-time, so I was pleased.

Last, when I opened the package and saw the beautiful outfits I purchased, it made me even more excited. They were absolutely adorable, priced well, and of great quality. You cannot find such adorable outfits for babys in the store unless you go to a baby boutique. These outfits are fabulous.

I already have them wrapped, otherwise I would of taken pictures. I bought 10 outfits and can't wait to go back to this website an order more for a new grand baby on the way.

I would highly recommend this website and their products.

Date of experience: October 3, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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