Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Hannah b.
Unfollow Hannah b.
Share Review
Report Review

It's Great!
October 21, 2021

We love PatPat, my boy always looks smart/stylish and it doesn't cost me the earth for good quality clothes!

Date of experience: October 20, 2021
Switzerland
1 review
0 helpful votes
Follow Darina K.
Unfollow Darina K.
Share Review
Report Review

Great
October 21, 2021

Casseylene give me good and quick answers. It was a good service. Thanks for this. The translator was also very good for my language.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
Follow Simple R.
Unfollow Simple R.
Share Review
Report Review

Wrong payment and lost voucher
October 20, 2021

1. They issued a refund voucher, which was not available some days later
2. They issued refund with wrong amount(CAD55) vs CAD70.

Did not get the issue resolved in past 30 days. It's been frustrating to exchange emails and explain issue everyday in email. They don't even have facility to call customer service.

Date of experience: October 20, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered which prevented your from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

GB
1 review
0 helpful votes
Follow Malvina G.
Unfollow Malvina G.
Share Review
Report Review

Absolutely love it
October 21, 2021

My baby ha so many clothes from patpat it so easy to order and they get delivered when you open them they are the same as in the picture the quality is amazing and the prices are even better!

Date of experience: October 20, 2021
Georgia
1 review
0 helpful votes
Follow Arleth C.
Unfollow Arleth C.
Share Review
Report Review

Reyna from customer service help me so good
October 20, 2021

I got a pair of shoes which the size was to small and Reyna from Pat pat customer service took her time to help me out with my exchange and sent me a new pair without making me lose my time I appreciated

Date of experience: October 19, 2021
Italy
1 review
0 helpful votes
Follow STEFANIA A.
Unfollow STEFANIA A.
Share Review
Report Review

Patpat customer service
October 20, 2021

I had a problem with a package returned to the sender due to the Sda courier, I contacted the patpat customer service where I found RACHEL, who managed to solve my problem by making a new shipment. Thank you very much rachel!

Date of experience: October 19, 2021
Mexico
1 review
0 helpful votes
Follow Brenda S.
Unfollow Brenda S.
Share Review
Report Review

Patpat
October 20, 2021

Me gusta comprar en Patpat ya que la ropa es económica, y sobre todo es de calidad, siempre llega a tiempo, cualquier duda soporte te contesta como debe ser

Date of experience: October 19, 2021
Mexico
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Customs problems
October 20, 2021

I had problems with an order but Glenn was very kind and solved it very quickly I am very happy with the PATPAT service

Date of experience: October 19, 2021
Mexico
1 review
0 helpful votes
Follow Yajaira R.
Unfollow Yajaira R.
Share Review
Report Review

Excelente app
October 19, 2021

Me encanta esta app tiene hermosos diseños de excelente calidad y precio.
Cuando tengo una duda los asesores siempre me atienden súper bien, igual si tengo un problema con el envío siempre están al pendiente del proceso de entega, estoy enamorada de esta app simple mente me encanta

Date of experience: October 19, 2021
Canada
1 review
0 helpful votes
Follow Rebecca F.
Unfollow Rebecca F.
Share Review
Report Review

Great customer service
October 19, 2021

Vill was friendly and professional with regards to my concerns. Nice cloths and lots of variety, perfect for holidays.

Date of experience: October 18, 2021
New Mexico
1 review
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

Cute affordable clothes
October 19, 2021

My daughter is the hit of the daycare in all of her outfits from here. What more could you want cute unique affordable

Date of experience: October 18, 2021
Mexico
1 review
0 helpful votes
Follow Irene S.
Unfollow Irene S.
Share Review
Report Review

Compras
October 19, 2021

He comprado muchas cosas. Y siempre he quedado encantada, los envíos tardan normalmente de 15 0 30 días

Date of experience: October 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Danniel V.
Unfollow Danniel V.
Share Review
Report Review

Amazing
October 19, 2021

I love the clothes. I have bought so many holiday dresses and mommy and me outfits. Fast shipping incredible prices.

Date of experience: October 18, 2021
Chile
1 review
0 helpful votes
Follow Eluisli M.
Unfollow Eluisli M.
Share Review
Report Review

Buenisimoooo
October 19, 2021

Excelente atención y rápida respuesta en los requerimientos que solicité al asistente de atención al publico

Date of experience: October 18, 2021
Mexico
1 review
0 helpful votes
Follow Yannett A.
Unfollow Yannett A.
Share Review
Report Review

Ropa con excelente calidad. Grandes precios. Llega a tiempo, tela fresca, devoluciones y reenvíos rápidos. Jasper asesor súper amable y cordial. Gracias

Date of experience: October 18, 2021
GB
1 review
0 helpful votes
Follow Amy K.
Unfollow Amy K.
Share Review
Report Review

Amazing service
October 18, 2021

JONALYN Was amazing and helped me resolve my issue in great time. Great company would definitely recommend

Date of experience: October 18, 2021
Mexico
1 review
0 helpful votes
Follow Andrea L.
Unfollow Andrea L.
Share Review
Report Review

I love PatPat
October 18, 2021

I love this application, I find beautiful clothes for my daughter, also the customer service is the best, they are very attentive. Do not hesitate to buy at PatPat

Date of experience: October 17, 2021
Australia
1 review
0 helpful votes
Follow Renee R.
Unfollow Renee R.
Share Review
Report Review

Highly recommend
October 18, 2021

I was so happy with the price, I didn't have to wait long and the clothes are true to size, I will definitely be placing another order next week

Date of experience: October 17, 2021
Finland
1 review
0 helpful votes
Follow Meriem K.
Unfollow Meriem K.
Share Review
Report Review

Patpat
October 18, 2021

اشتريت من الموقع ملابس بنات نوعيتهم جيده. طلبت مره ثانيه صغر مشكل والبضاعة رجعت. جاني ايميل يعتذرو واقترحو اعاده إرسال البضاعه مع امكانيه تغيير المقاس. معامله راقيه. وتم اعاده إرسال الطلب ELIANE ساعدتني

Date of experience: October 17, 2021
Germany
1 review
0 helpful votes
Follow Ameera H.
Unfollow Ameera H.
Share Review
Report Review

Product Description
October 18, 2021

The product i bought from patpat was really good and worth it. Same size and same colour which is see on website

Date of experience: October 17, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos