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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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We love PatPat, my boy always looks smart/stylish and it doesn't cost me the earth for good quality clothes!
1. They issued a refund voucher, which was not available some days later
2. They issued refund with wrong amount(CAD55) vs CAD70.
Did not get the issue resolved in past 30 days. It's been frustrating to exchange emails and explain issue everyday in email. They don't even have facility to call customer service.
My baby ha so many clothes from patpat it so easy to order and they get delivered when you open them they are the same as in the picture the quality is amazing and the prices are even better!
I got a pair of shoes which the size was to small and Reyna from Pat pat customer service took her time to help me out with my exchange and sent me a new pair without making me lose my time I appreciated
I had a problem with a package returned to the sender due to the Sda courier, I contacted the patpat customer service where I found RACHEL, who managed to solve my problem by making a new shipment. Thank you very much rachel!
Me gusta comprar en Patpat ya que la ropa es económica, y sobre todo es de calidad, siempre llega a tiempo, cualquier duda soporte te contesta como debe ser
I had problems with an order but Glenn was very kind and solved it very quickly I am very happy with the PATPAT service
Me encanta esta app tiene hermosos diseños de excelente calidad y precio.
Cuando tengo una duda los asesores siempre me atienden súper bien, igual si tengo un problema con el envío siempre están al pendiente del proceso de entega, estoy enamorada de esta app simple mente me encanta
Vill was friendly and professional with regards to my concerns. Nice cloths and lots of variety, perfect for holidays.
My daughter is the hit of the daycare in all of her outfits from here. What more could you want cute unique affordable
I love the clothes. I have bought so many holiday dresses and mommy and me outfits. Fast shipping incredible prices.
Excelente atención y rápida respuesta en los requerimientos que solicité al asistente de atención al publico
Ropa con excelente calidad. Grandes precios. Llega a tiempo, tela fresca, devoluciones y reenvíos rápidos. Jasper asesor súper amable y cordial. Gracias
JONALYN Was amazing and helped me resolve my issue in great time. Great company would definitely recommend
I love this application, I find beautiful clothes for my daughter, also the customer service is the best, they are very attentive. Do not hesitate to buy at PatPat
I was so happy with the price, I didn't have to wait long and the clothes are true to size, I will definitely be placing another order next week
اشتريت من الموقع ملابس بنات نوعيتهم جيده. طلبت مره ثانيه صغر مشكل والبضاعة رجعت. جاني ايميل يعتذرو واقترحو اعاده إرسال البضاعه مع امكانيه تغيير المقاس. معامله راقيه. وتم اعاده إرسال الطلب ELIANE ساعدتني
The product i bought from patpat was really good and worth it. Same size and same colour which is see on website
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We sincerely apologize for the issues you have encountered which prevented your from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.