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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Mexico
1 review
0 helpful votes
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Buenas ofertas
November 7, 2021

Buenas ofertas pero pésimo servicio de antencion al cliente, no resuelven sus errores y no reembolsan el dinero

Date of experience: November 5, 2021
Mexico
1 review
0 helpful votes
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KIM B attended me, he was very friendly and helpful, my package has been forwarded since it was returned to the supplier by the logistics company

Date of experience: November 5, 2021
Georgia
1 review
0 helpful votes
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Excellent
November 7, 2021

Couldn't ask for a better site to buy from. They're products are top notch, the shipping was timely and had no issues. But it was the after customer care that made my whole experience worthwhile. I would recommend this company to any and everyone I know and I will be a returning customer. Thank you PatPat!

Date of experience: November 5, 2021
Romania
1 review
0 helpful votes
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Best team
November 7, 2021

I received 2 products bigger than I expected. Reyna answered my email quickly and I solved the problem.

Date of experience: November 5, 2021
Washington
1 review
0 helpful votes
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Customer service
November 7, 2021

I reached out to Pam about my problem and she resolved it fast and didn't make it difficult for me. I am happy with the quick problem solving that Pat Pat provides.

Date of experience: November 4, 2021
Pakistan
1 review
0 helpful votes
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Trustworthy brand
November 5, 2021

Pat pat has really helped me a lot in choosing good for my children, I'm so happy that I've got that one brand which i can trust blindly. They're working super hard to satisfy their customers which we can see in their production and quality. Keep it up guys.

Date of experience: November 4, 2021
Ohio
1 review
0 helpful votes
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Happy
November 5, 2021

Good customer service and the products are good with reasonable price and the shipping is also fast and packing is good

Date of experience: November 4, 2021
Italy
1 review
0 helpful votes
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Ottimo servizio di SUSIE B una persona disponibile e che ha risolto il mio problema nel miglior modo possibile. Di nuovo grazie.

Date of experience: November 4, 2021
Albania
1 review
0 helpful votes
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Disappointed
November 4, 2021

I have order to PatPat 9n 16 September 2021. I don't know where is my order. I have sent many emails to this app but no answer.
I think that I have been deceived. I will make an request to my state for deceived.

Date of experience: November 4, 2021
PatPat .. PatPat Rep
over a year old

Hi Ana,

We are sorry to hear that you have not received your order yet. We sincerely apologize for the delay in receiving your order.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Pakistan
1 review
0 helpful votes
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I Love Patpat
November 4, 2021

I Ordered a dress, the fabric is So Good, the colors are so Eye catching, the stitching was so fine and perfect, delivery time was so quick. After purchasing Patpat. Packing was Excellent

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Date of experience: November 3, 2021
New Zealand
1 review
0 helpful votes
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Beautiful Stuff
November 4, 2021

All the stuff is wonderful, Service is good too, Cheap and best stuff, Very well managed app. Always happy to listen to their customers wishes

Date of experience: November 3, 2021
Michigan
1 review
0 helpful votes
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Great customer service, not so great clothes
November 3, 2021

Maybe it's just my body type but nothing seems to fit me right. When I order a small it is too small in the bust, and when I order a medium it is way too big in the waist. The baby and kid's clothing seem to fit great! Customer service was helpful in returning the items that don't fit me thankfully. Make sure you check the product description, material matters! Always go for 100% cotton.

Date of experience: November 3, 2021
Germany
1 review
0 helpful votes
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Cute cloths and grear customer service!
November 4, 2021

They have sooo very cute and affordable cloths for babies! I ordered 4 Items for my baby boy and had problems with the size but the customer service is great and CASSEYLENE was able to solve the problem quickly. Shipping sometimes can take a little long, but its worth waiting. The quality is good and the things are sooo cute. I just ordered again and looking forward to receive the items.

Date of experience: November 3, 2021
GB
1 review
0 helpful votes
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Great customer services
November 4, 2021

SUSIE B provided excellent customer service support and revolved my matter efficiently. Overall very happy with my experience.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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Customer Service Champ (MEAH)
November 4, 2021

I recently made a purchase on the PatPat website for my baby girl. Their selection is huge with endless options to select from. Being a mother, I went ahead and ordered X amount of items to be shipped to my house. The package came in nicely packed and boy I had the joy unpacking these goodies. Everything came in as planned minus a couple of items that did not fit properly. I reached out to PatPat and my angel MEAH at PatPat assisted me with the return process immediately. The way how she guided me through the process was painless! She's the epitome of customer service!

Date of experience: November 2, 2021
Canada
1 review
0 helpful votes
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I love pat pat
November 4, 2021

I love pat pat. Love the variety they have and good quality. Excellent customer service. Overall great experience

Date of experience: November 2, 2021
Italy
1 review
0 helpful votes
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Abbigliamento bambini
November 4, 2021

Ho acquistato bellissimi capi d abbigliamento per i miei figli. Rapporto qualità /prezzo ottimo e abiti davvero originali. Ottima anche l. Assistenza che mi ha risolto un problemino in pochissimo tempo( ringrazio l assistente SusieB). Inoltre sul sito so o presenti dei completi per famiglie ( ad esempio pigiama natalizi) che non mi farò scappare!

Date of experience: November 2, 2021
Serbia
1 review
0 helpful votes
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The best place to buy for children. Thanks to REYNA for all the help with orders. My reccomendation.

Date of experience: November 2, 2021
Australia
1 review
0 helpful votes
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Great quality, fast service
November 2, 2021

I always love to do shopping for my baby he is wearing all the clothes and toys from patpat since he born I love the quality, variety of clothes very fast service good packaging

Date of experience: November 1, 2021
Ohio
1 review
0 helpful votes
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I bought winter hooded jumpsuit (Size 6-9 months) for my 6 months old baby boy and it fits perfectly. Exactly same as shown in the picture and material is really soft. My baby was cozy on Halloween breezy evening and he got lot of compliments too.

Date of experience: November 1, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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