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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Buenas ofertas pero pésimo servicio de antencion al cliente, no resuelven sus errores y no reembolsan el dinero
KIM B attended me, he was very friendly and helpful, my package has been forwarded since it was returned to the supplier by the logistics company
Couldn't ask for a better site to buy from. They're products are top notch, the shipping was timely and had no issues. But it was the after customer care that made my whole experience worthwhile. I would recommend this company to any and everyone I know and I will be a returning customer. Thank you PatPat!
I reached out to Pam about my problem and she resolved it fast and didn't make it difficult for me. I am happy with the quick problem solving that Pat Pat provides.
Pat pat has really helped me a lot in choosing good for my children, I'm so happy that I've got that one brand which i can trust blindly. They're working super hard to satisfy their customers which we can see in their production and quality. Keep it up guys.
Good customer service and the products are good with reasonable price and the shipping is also fast and packing is good
Ottimo servizio di SUSIE B una persona disponibile e che ha risolto il mio problema nel miglior modo possibile. Di nuovo grazie.
I have order to PatPat 9n 16 September 2021. I don't know where is my order. I have sent many emails to this app but no answer.
I think that I have been deceived. I will make an request to my state for deceived.
I Ordered a dress, the fabric is So Good, the colors are so Eye catching, the stitching was so fine and perfect, delivery time was so quick. After purchasing Patpat. Packing was Excellent
All the stuff is wonderful, Service is good too, Cheap and best stuff, Very well managed app. Always happy to listen to their customers wishes
Maybe it's just my body type but nothing seems to fit me right. When I order a small it is too small in the bust, and when I order a medium it is way too big in the waist. The baby and kid's clothing seem to fit great! Customer service was helpful in returning the items that don't fit me thankfully. Make sure you check the product description, material matters! Always go for 100% cotton.
They have sooo very cute and affordable cloths for babies! I ordered 4 Items for my baby boy and had problems with the size but the customer service is great and CASSEYLENE was able to solve the problem quickly. Shipping sometimes can take a little long, but its worth waiting. The quality is good and the things are sooo cute. I just ordered again and looking forward to receive the items.
SUSIE B provided excellent customer service support and revolved my matter efficiently. Overall very happy with my experience.
I recently made a purchase on the PatPat website for my baby girl. Their selection is huge with endless options to select from. Being a mother, I went ahead and ordered X amount of items to be shipped to my house. The package came in nicely packed and boy I had the joy unpacking these goodies. Everything came in as planned minus a couple of items that did not fit properly. I reached out to PatPat and my angel MEAH at PatPat assisted me with the return process immediately. The way how she guided me through the process was painless! She's the epitome of customer service!
I love pat pat. Love the variety they have and good quality. Excellent customer service. Overall great experience
Ho acquistato bellissimi capi d abbigliamento per i miei figli. Rapporto qualità /prezzo ottimo e abiti davvero originali. Ottima anche l. Assistenza che mi ha risolto un problemino in pochissimo tempo( ringrazio l assistente SusieB). Inoltre sul sito so o presenti dei completi per famiglie ( ad esempio pigiama natalizi) che non mi farò scappare!
The best place to buy for children. Thanks to REYNA for all the help with orders. My reccomendation.
I always love to do shopping for my baby he is wearing all the clothes and toys from patpat since he born I love the quality, variety of clothes very fast service good packaging
I bought winter hooded jumpsuit (Size 6-9 months) for my 6 months old baby boy and it fits perfectly. Exactly same as shown in the picture and material is really soft. My baby was cozy on Halloween breezy evening and he got lot of compliments too.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi Ana,
We are sorry to hear that you have not received your order yet. We sincerely apologize for the delay in receiving your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.