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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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The customer support team was very quick in responding to my delivery address update request.
I requested the update this morning and the address was updated this morning.
Received pajamas for the whole family and they are so soft and warm - very pleased with quality and they look great!
Amazing! Thank you Pamela for your patience and understanding. Very quickly response and helping to sort it out!
Thanks
Very helpful and responsive, they got back to me the same day as some items were not fitting as expected.
I always find everything I need and at a very good price. Love how my baby rock the outfits, Can wait on my new order.
Beautiful matching outfits for family just be careful with sizes because for women they run small bit for men and babies it's accurate. Customer service was quick
I'd like to comment on Karen P in customer service on solving the problem I had when my items j had ordered express for a baby shower did not arrive in time and had to find other alternatives. She worked with me and when they finally arrived told me to keep the items and gave me a voucher for further items on them. I fell in love with the items and their quality so I decided to accept their kind offer.
I loved shopping at PatPat. I brought the collection for my newborn. I would recommend PatPat. I had an small issue but the customer service is great and Rachel helped me with that. She was great.
Ottimo servizio clienti, Danah, super efficiente e gentilissima, ha risolto in pochissimo tempo il mio problema. Acquisterò ancora sul loro sito e sono certa di trovare sempre la stessa gentilezza in caso di problemi.
I ordered clothes form Pat Pat and forgot to update my mailing address. I contacted customer service regarding my issue and they immediately helped me and was able to fix my issue. I give them 5 stars.
Me encantan sus productos, no solo por el precio si no también por la calidad. La atención al cliente es muy rápida y muy amable. Lo recomiendo mucho.
I buy clothes from many sites, but I was most delighted by patpat.com.
They sell quality clothes, and they have kind and respectful employees.
Customer service was amazing. I was contacted about my items that were being delayed and Kim B was even kind enough to not only apologize but give me a credit to my account
Patpat è un sito straordinario. L assistenza clienti è perfetta. RACHEL mi ha aiutata ad avere un voucher dopo che ho avuto problemi con alcune taglie.
I have been trying for a month to get information on an order that I placed on Oct. 21. No information in my tracking information, even though my order was shipped out on Oct. 21st. I have emailed 2 times, no response. I am past the date needed, since it was a birthday present. I'm not happy at all and will never trust ordering from this company again. I'm so sick of losing money on these companies. Another 35.00 down the tube. I should never trust a company that doesn't post a phone number!
Very convenient to buy from with good customer services. I have always liked the wears I got from them.
Assistenza sempre disponibile per ogni problema.
Ho acquistato dei articolo che però sono arrivati un po' difettati e lo sono stati disponibili a trovare una soluzione
I purchased an item from pat pat. When i received it i was not happy and i contacted customer care. Within few minutes they replied me and gave me the refund as well. Thank you Rohanie for your awesome customer service. Really appreciate and looking forward to buy more items from Pat pat
Ottimo servizio clienti e buona qualità degli articoli.
Spendo poco e vesto interamente mia figlia. Sono felice!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize if you have not received your order yet. We understand that you ordered the items for an event.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.