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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Washington
1 review
0 helpful votes
Follow Lauren M.
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Cute items, good price, and excellent customer service when it came to addressing my issue. Would order again.

Date of experience: June 12, 2018
Michigan
1 review
0 helpful votes
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Im very happy with the dress I ordered for my daughter. The longest part was going throw US customs..

Date of experience: June 10, 2018
Maine
1 review
0 helpful votes
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My original order arrived really late and too small. The customer service team was so helpful and nice. It totally changed my experience.

Date of experience: June 9, 2018
Canada
1 review
2 helpful votes
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Enjoyed the products. Read reviews before buying if you can. Had issues with sizing on first order, received great help from customer service. They reply quickly. Dont expect the best fabrics or fastest delviery, but if you know what youre getting into this is a great experience. Customer service is definitely one thing that keeps me coming back.

Date of experience: June 3, 2018
Australia
1 review
0 helpful votes
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Happy customer
June 3, 2018

I purchased few dresses for my nieces from pat pat. I was very happy with the products that came in. One of the dresses were not exactly what they seemed, their amazing customer service helped me return that dress and refund came back really soon.

I know that i will be shopping from here again

Date of experience: June 2, 2018
Qatar
1 review
0 helpful votes
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Thanks Pat Lat
June 1, 2018

Fast easy shipping and very nice material, I always find very good prices in the daily deals, I made 4 orders till now and I'm looking for more

Date of experience: May 31, 2018
Belgium
1 review
0 helpful votes
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Service après vente rapide (réponse rapide, polie, compréhensible, réactivité ++) et proposition correcte (remboursement de 50% des articles)

Date of experience: May 31, 2018
California
1 review
0 helpful votes
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I loved the mommy and me swimsuit I got for myself and my daughter. The quality and price was great and it fit true to size. I also got the LED toddler sneakers which I loved. They were worth the money spent and will definitely be shopping here again.

Date of experience: May 30, 2018
Italy
1 review
0 helpful votes
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Soddisfatta
May 29, 2018

Nonostante il mio pacco si sia perso l assistenza si è subito preoccupata di riferirmi il fatto accaduto e per scusarsi mi hanno mandato uno sconto

Date of experience: May 29, 2018
Romania
1 review
0 helpful votes
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A bit difficult start with customer service team, but experience ended nicely, in a win win way.
Myco was the best! Thank you for your support!

Date of experience: May 28, 2018
Minnesota
1 review
0 helpful votes
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Good quality
May 26, 2018

The baby clothing is very soft and cute. The only negative thing is that it takes almost a month to be delivered.

Date of experience: May 26, 2018
Arizona
1 review
0 helpful votes
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The dresses
May 26, 2018

Dresses adorable! Definitely go by the size chart & not by what you normally order. Great customer service.

Date of experience: May 25, 2018
Israel
1 review
0 helpful votes
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Great service! Good fabrics! Nice cuts!
Seconded order I made had a sizing mistake customer service responded promptly. Addressed and fixed the issue

Date of experience: May 24, 2018
Ohio
1 review
1 helpful vote
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Avoid this website, worth service and quality ever! I place two matching outfit for my daughter and i and after 4 weeks i received completely different items and size for the ones i order. Super chip and bad quality and they don't look like the pictures they advertise.
So disappointed. The customer service is the worth they send me tracking number that wasn't found and them the never replay back.
Waisted of money and time.
DON'T BUY FROM THIS WEBSITE.

Date of experience: May 23, 2018
Latvia
1 review
0 helpful votes
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Thank you for the effective and prompt resolution of the problems that have arisen with the order. It's nice to work with such a team. SERVICE SERVICE AT THE HEIGHT!

Date of experience: May 23, 2018
Croatia
1 review
0 helpful votes
Follow Petra R.
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So far all my transactions have been done in time, and products arrived as on pictures (expectations matched).
Also I got a very quick response and resolution upon my inquiry after I forgot to apply a discount.
On top of that, Pat Pat proactively appologized for delay of my order and offered a discount on my next purchase.
So, I can really say that so far I am very pleased.

Date of experience: May 21, 2018
Italy
1 review
0 helpful votes
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Excellent service
May 19, 2018

Excellent service, the staff is very kind and always available to help. The products correspond completely to the pictures on the website.

Date of experience: May 19, 2018
Spain
1 review
1 helpful vote
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I placed an order that never arrived and had to contact Patpat repeatedly before finding out that it was lost. Patpat offered to replace it with a 10% discount, but being baby clothes I had to buy them somewhere else after a month and a half wait. It took me quite an effort to finally get them to agree to give me my money back, but I am still waiting two months after placing my order.
THEY DON´T KEEP THEIR PROMISED DATES
THEY REPLY IN NICE EMAILS BUT NEVER RESOLVE ISSUES
DO NOT USE THIS PEOPLE

Date of experience: May 18, 2018
South Africa
1 review
0 helpful votes
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I ordered the wrong size and my agent was so cooperative and understanding in dealing with it. They apologised over and over, even though it was completely my mistake. The products arrived fairly quickly, but I still got an email apologising for the delay. I'll definitely use PatPat again.

Date of experience: May 16, 2018
Israel
1 review
0 helpful votes
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Even my package was lost, you guys still contact me and updated me about it...
Thank you for a kind service

Date of experience: May 16, 2018

From the business

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patpat.com
Mountain View, CA, United States
+3377
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