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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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It's been 2 months now I have ordered and have not received my parcel yet. I ordered it for my daughter's birthday. They say it will take 15-20 days to deliver. So exactly a month ago my daughter's birthday. And I did not receive it by then. I thought that's ok. But now, it's been 2 months. Whenever I email them, they ask me to wait patiently. What does patience mean? 2 months, 6 months, or forever? I need my money back. They are not even issuing a refund. Stay away from such companies. DO NOT RELY ON THEM. They indeed spoiled my daughter's birthday.
Great customer service. Resolved the issue quickly with understanding. As my first time purchasing from this website I was pleasantly surprised. I would recommend to everyone. Good prices, cute designs and great customer service. Thanks to Crystal for helping.
I am happy with customer service. Thanks you KUENZLER for your good customer service and helpful. This website helpful to find different styles kid's clothing. Thanks again.
I had an issue with my shipping charges and when I reached out to customer service, Karen P. Quickly reviewed and resolved the issue.
Romel is the best. He truly helped us solving an issue. Because of his sympathy and care we will continue using patpat
Excellent and quick service. Good quality products. (Baby products and maternity clothes)I hope to continue buying stuff. Love patpat
Patpat has an excellent customer service. I had a problem with my order and they were very helpfull. Jomarie gave me the riht support in time.
This company has a great easy to use app for ordering online and sending where ever you wish in the world. The kids clothes are incredibly cute and the items always arrive in timely manner and as described. Highly recommend!
A proposer rapidement une solution à ma commande non reçue
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High recommended. I love them all. So cute with excellent quality. Perfect size for my son. I will buy more clothes from patpat. Thank you.
Always happy with products of patpat.
But this time i was delighted by the customer service provided by patpat on sloving my issue in regards of a faulty item.
I was assisted by ANIE who help me through out this process.
Thank you so much for your excellent customer service ANIE.
I love the clothes of patpat they are beautiful. I had an issue with my items and less than 24 hrs they resolve it
Rohanie understood the issue after seeing pics of the faulty items received and handled issue very carefully. She has the empathetic skills to solve automerk problems. She's So quick and helpful.
I love patpat so much, they always attend to me very fast, i have never regretted buying clothes here. Beautiful and quality clothes. Thanks SUSIE B
Hello, I asked for some pieces of clothing for my daughter, and some pieces arrived with a size a little larger, so I sent a message to Pat Pat and in less than 24 hours they answered me to address my concern, my friend Karmi answered me very kindly, and I solve all my doubts efficiently, and offering the best options to solve the situation. I really am very grateful to Pat Pat's team and especially to Karmi for her kind help.
I loved Pat Pat because the clothes are of good quality, soft, and they have the best prices and discounts, but after this situation I feel safe buying since I know that in any situation Pat Pat is there to provide a good service and solve any problem you have, plus shipments arrive faster.
I am so happy with the service from PatPat. There products are great at a great price and there service is exceptional with polite prompt responses from customer service. I will definitely be shopping with them again. Thank you Suzie B for your help
I wanted to cancel two items from my order, so I sent an email explaining what I wanted. Within a few hours my email was answered and my request was taken care of. I love this site!
Super shopping and service! The clothes are soft, nice and well-done. I sincerely recommend patpat!
My daughter loves her outfits and she picks most of them from the website. We love the quality and how comfortable they are. Big fans and our fashionista loves her clothes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We are very sorry for the inconvenience and delay you are experiencing with your order.
Should you wish to learn more about our current processing and delivery timeframe to your location, please refer to the link below:
https://www.patpat.com/delivery
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.