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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Great styles at a convenient price.
Prompt communication about products.
Support from company is as stated
I recently placed a wrong order for my niece, but, Patpat team promptly helped me in cancelling my order and provided me full refund without any delays. Thank you Rachel for your assistance. I wish Patpat maintains this customer service and quality of products in the future too. :)
Good quality with less price and delivered earlier than expected time. Happy with products going forward would like to purchase from patpat only
I ordered first time from pat pat. There was a concern in size. They resolve my problem very quickly. I really appreciate it.
PatPat helped me with a return for some clothes for my son. I was afraid it was going to be a headache, as majority of returns are. PatPat customer service was amazing and made the return process far from a headache. They were polite and responded to my concern right away!
I 100% love the quality of PATPAT wears. They are unique and exceptional. Whenever my baby girl wears these clothes people tend to always stare and ask where they are from.
Check her page on IG@i_am_babynora_ and see how nice and beautiful PATPAT wears finesse her beauty.
I will recommend PATPAT wears anytime any day. They deserve a 5 indeed
Why are we asked to give a company 1 star? We should be able to give 0. I have written this company 2 times, because my order has been sitting in transit for over a month, but they processed the money the day I ordered. I have gotten that they can't find my package right now and that it is on its way and I need to be patient. Why pay for shipping when it never even gets shipped to you!? This is a scam, plus I can't write a review directly to the page and they claim they have a 4.7 star rating A JOKE!
Very helpful, cheap and good clothing. Love itX Rachel help me a lot. Thanks PAt pat. Good quality and easy access. Very prompt delivery. Enjoyed every bit of it. Thank you
This app provide the greatest quality for the best price!
I have bought nursing bras and some nappies for a baby and I am satisfied.
Also I had an issue where I accidentally ordered the wrong size and PatPat took care of it super fast and make a refund for me!
I bought a Halloween costume for my baby and it came to late (my bad for not ordering it sooner).
But when I wanted to return it I would not get any money back because I bought it on sale.
But Hazel on PatPat offered me a voucher to use for my next buy!
The quality and comfy clothes is very good just a litlle problem with the size you need check very carefully
I was shopping twice time, it was nice experience, I like cloth for my baby and just some clothes will be fat it but it is nice customer service to help me solution my question.
Renya C resolved my issue in great professional service. I didn't not apply my coupon. I emailed customer service and they helped me cancel my order so I can repurchase again with the discount code.
Patpat cancelled all my orders and refunded the money quickly and very smoothly. Their customer service representative responded immediately on mu email, Melvin was very easy to communicate with. What a great customer service that I received from him.
I placed 2 orders with them 2 weeks apart. It took an month for the one order to arrive. The 2nd order i have yet to receive. The clothing came oversized. 0-3 months looked like an 12month! When i asked for an exchanged or refund this was an gift for my new grandson. My daughter took an pic as proof. They only wanted to refund me money for 1 outfit. I'm still fighting them on this!. They can not give me proof of delivery for the 2nd order. Told me to take it up with the USPS because their service said they gave it to them, but can not give me tracking number.
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
A pesar de que mi pedido no llego Karmi me atendió super bien y le dio seguimiento a todo mi proceso y quedaron en hacer la devolución total de mi compra
I have seen the best customer service here. They resolve my issue in very short time that m so proud that i did my shopping with such a true site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
The current situation has really caught a lot of businesses off-guard and is exceedingly difficult to avoid being affected by. Should you wish to learn more about our current Processing and Delivery Time frames, please refer to the link below:
https://www.patpat.com/delivery
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.