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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Australia
1 review
0 helpful votes
Follow Rubina K.
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Great shopping
January 20, 2022

I love shopping with pat pat. Shopped for my baby, nephew and neice. Love the quality on affordable Price. Customer service is also great. Quick delivery

Date of experience: January 19, 2022
Italy
1 review
0 helpful votes
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Ottimo servizio clienti
January 20, 2022

Ringrazio Claire D. Per essersi presa cura della mia richiesta di reso. Le risposte sono state celeri ed esaustive. Continuerò ad acquistare su PatPat, ottimi articoli.

Date of experience: January 19, 2022
GB
1 review
0 helpful votes
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I have had so many beautiful baby clothing and accessories from pat pat and the prices are brilliant.

Date of experience: January 19, 2022
South Africa
1 review
0 helpful votes
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Good service
January 20, 2022

Thanks to Patpat my girl looked absolutely gorgeous on sunday. Thank you for the beautiful clothes at fabulous prices. Will definitely be shopping again soon. Angel

Date of experience: January 18, 2022
Ecuador
1 review
0 helpful votes
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Me fascina
January 19, 2022

Me encanta la calidad de las prendas son sabes y cómodas, los zapatos son tal cual en la imagen, me fascinan.

Date of experience: January 18, 2022
West Virginia
1 review
0 helpful votes
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The Representative Ham B
January 19, 2022

Pat pat is a wonderful site to order my favorite items from. I had an issue with one of my orders and Ham B helped me with my issue.

Date of experience: January 18, 2022
France
1 review
0 helpful votes
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Perfect for my lil baby
January 19, 2022

Just beautiful unique, lovely and different from others stores. We love it
The design is so cool.

Date of experience: January 18, 2022
GB
1 review
0 helpful votes
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Definitely recommend
January 19, 2022

Love PATPAT clothing. Lots of unique items and love their shoes. Definitely recommend. Havnt had a problem with any products and I've ordered lots!

Date of experience: January 18, 2022
Connecticut
1 review
0 helpful votes
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Great customer service and products
January 18, 2022

I ordered baby clothing but they were a little to big for my infant to wear during the season and I had great customer service they kindly gave me a voucher to use for next time and allowed me to keep the clothing. I also ordered matching PJs for Christmas which came right on time and were very comfy.

Date of experience: January 18, 2022
Italy
1 review
0 helpful votes
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Recensione occhiali
January 18, 2022

Questi occhiali sono stupendi. Ottimo rapporto qualità prezzo e inoltre sono arrivati prima del previsto.

Date of experience: January 17, 2022
Washington
1 review
0 helpful votes
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Pat Pat Customer Service
January 18, 2022

I can't say enough about the stellar service I received in resolving my problem. The quick response, knowledgeable representative, and resoultion was handled with ease and grace. I will definitely continue my relationship with this company.

Date of experience: January 17, 2022
New Zealand
1 review
0 helpful votes
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Unsatisfactory
January 17, 2022

Clothes were looking great online pictures but when I received my order, I was completely shocked. I ordered size 8 to 9 for my just turned 8 years old daughter by checking the size chart but still clothes are small in size. Fabric quality is way too poor, all clothes are very light and synthetic in fabric totally useless. Each dress is not less than 20 dollars but doesn't worth for even 2 dollars. Please don't waste your time and money on pat-pat. They are just ripping the innocent buyers

Date of experience: January 17, 2022
PatPat .. PatPat Rep
over a year old

Hi Angel,

Thank you for sharing your feedback with us. We’re very sorry to hear that the sizing and fabric quality of your order did not meet your expectations. We completely understand how disappointing it must have been to receive items that didn’t fit properly or feel up to standard, especially after carefully checking the size chart.

Since then, we’ve made important improvements to our sizing guides to ensure greater accuracy and have also worked on enhancing the quality of our fabrics so that they better match what’s shown online. Your feedback has been invaluable in helping us identify areas where we needed to improve.

As proof of these efforts, we are proud to have achieved a 4.3 Trustpilot Rating (https://www.trustpilot.com/review/www.patpat.com), though we continue working hard to improve even further. Our customer support team is also trained to respond quickly and help customers with concerns such as sizing or quality issues.

We sincerely hope you’ll allow us another chance to serve you and show you the positive changes we’ve made. Kindly provide your Order Number (if available), email address, and phone number so we can contact you directly and assist further. You may also reach out to us directly, and we’ll be more than happy to make things right.

Australia
1 review
0 helpful votes
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In love, awesomeeeeee
January 17, 2022

Just in love with my clothes, high quality, fast deliver and very good packing. Highly recommend..

Date of experience: January 17, 2022
Germany
1 review
0 helpful votes
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I love Patpat's product they came really as they look in the picture i recomande to all people who have children to order in patpat they gonna love the product.

Date of experience: January 16, 2022
Canada
1 review
0 helpful votes
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Just amazing, ALWAYS
January 16, 2022

I'm so glad we found PatPat. From the time my girl was a newborn to her now being 1 I've never found such amazing clothes for such awesome prices. I've never once had an issue, not even a little issue! We always get compliments, always send people to buy from here and we always always love every single thing we purchase.

Date of experience: January 15, 2022
Slovenia
1 review
0 helpful votes
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Good quality with low price kid's clothing
January 16, 2022

Hi, dear moms. I have ordered 3 times using this online shopping App of Pat Pat for my first baby and found the products really good quality. I live in UK and here I found the baby clothing very expensive and poor quality and styles. My first order was just to look at the quality of the products while at that time I thought how could it be so cheap. There must be quality compromised but when I received my order all the products were of perfect quality. Until today I never returned any product as I liked them all. So I will recommend to use the App for easy, cheap and high quality baby shopping.
Enjoy with PatPat

Date of experience: January 15, 2022
California
1 review
0 helpful votes
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They have the cutest clothes and their response to any concerns or inquiries are very quick! My little girls look very cute in their clothes

Date of experience: January 14, 2022
Italy
1 review
0 helpful votes
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Il mio appuntamento mensile da tanti anni! Trovo tantissime cose per me è la mia famiglia a prezzi piccoli e ottima qualità!

Date of experience: January 13, 2022
Mexico
1 review
0 helpful votes
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Girl clothes
January 14, 2022

I loved the designs and the fabric is high quality! Here you will find everything for your little ones

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
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Baby clothes
January 13, 2022

I have purchased clothes it came on time and I just loved the stuff n designs of clothes.
Thanks
Will shop again soon

Date of experience: January 12, 2022

From the business

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patpat.com
Mountain View, CA, United States
+3377
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