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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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They are very helpful and respond quickly.
I sent an email to cancel my order because I wasn't sure about the sizes and they communicated quickly and proceed with my request.
Thanks, Karen for support!
Hi there
It was my first time I ordered from PatPat and I was brave I did 2 big orders 3 days apart.
I am so ecstatic and thrilled with my orders. They came and I just love every single item, from the matching, to mommy and offcoarse babies outfits! I was so excited that I popped them into the wash immediately and dried them and put them on ()
Thank you so much for great service and even better products
Romel helped me with my problem. Great and clear communication! He did it so quick and now I wait for my order calmer! Thx
The dresses are so cute... I love the app, easy to use also reasonable prices. Good customer service too...
I had an issue with changing my order. I contacted customer service via email and received a prompt response with 3 possible solutions. The first suggestion solved my issue! I love to shop here for my baby girl and the price is reasonable! Great company and great customer service!
The adult clothing we ordered fit too small (we ordered our usual sizes) so I requested a return. KRISTIAN C responded quickly and was very respectful. They gave me many different return options and even let me keep the clothing instead having to deal with the hassle of shipping it back!
Me gusta mucho y más las chamarras de excelente calidad y precio y todo la de más ropa muy buena recomiendo 100% calidad y precio
I love their clothes so much. The prints are really cute, the quality is amazing. I ordered the pure cotton ones and they are great.
Customer service was very helpful when I had questions. Jocyl was kind and promptly responded.
This my third times that I ordered a Maternity bras from PatPat but I got the size wrong, it was big I can't wear them. I texted to Patpat on Friday and They replied me over the weekend. They just asked me to take the photos of the products, I took a few f
Photos and email them. At the same day, PatPat replied that they will resend the bras to me and I don't need to return the bras I have to them back. How cool!
I am so happy
Kriza was able to help me out after I got my parcel status shows delivered by canada post but I didnt received it.
I was being tossed around but with her help all was done and resolved
My friend told me about Pat pat and I ordered family matching outfit and clothes for kids. I really like the material. The price is very good for its products. When sale come, you don't want to miss.
Excellent communication very supportive friendly staff. Beautiful items delivered efficiently and very well packaged.
Thanks for SHAMIAH resolving my problems promptly. I love shopping at pat pat because of products' good quality fast shipping and good customer services ;)
It was great experience to buy from PatPat. Quality is great. Would prefer to buy more in future. Elaine N was very helpful for return as some of them were not correct size.
Love. Cutest outfits for my babygirl soo good on her delicate skin, she loves love the quality of all the outfits.
I love everything I got from Pat Pat although I had issues with the sizes. John helped me resolve my issues he was very patient and friendly.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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