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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Encantada con el trato de Annie del servicio de atención el cliente me ha contestado rápido al correo con una solución Ami problema adecuada
You can buy very cute children's clothes at a reasonable price. The quality is not bad either. I received a defective product (there was no button) once, but as soon as I emailed it, he sent me a new product. It was a very kind person who responded. (His name is Jeffrey)
Product quality and services are excellent. So satisfied with all of my purchases. And received all my purchases in two weeks.
Took a decent amount of time to arrive. One of the sizes were wrong, but the problem was easily and quickly resolved. Thank You Karmi
The sizing for my daughter's shoes ran small and when I reached out, they responded very well. I was taken care of and I will be shopping there again.
The clothes came out nice. The delivery was swift beyond my imagination I placed the order on the 9/12/20 and it was delivered on 14/12/20... I am happy I can gift it out to my friend and cousin's kids.
I was having an issue Joshua quickly responded to my email and solved my problem. I greatly appreciate during this holiday timing.
Love the quality and the help Angelica gave me! They are the best at customer service. I will always buy my clothes from this website. I wish I knew this website existed before. Don't hesitate and buy!
Prima, ich würde sehr gerne empfehlen, sehr schönes Kleidung und immer bekommt man Hilfe. Dankeschön
I recently had an issue with a product I ordered from Patpat. It was a quality issue for a diaper bag where Zip came out in the first go. I reached out to Patpat customer service and Crystal from the customer service investigated the issue and provided me refund for the product. I am quite happy with their customer service.
I had a very nice experience with them. There response was highly appreciated about my concerns. I will shop with them again definitely.
Jimmy has been very helpful and great to work with! Has helped me with my orders. I always order our family pajamas each year from PatPat and the kids really like them
Articles alléchants mais ne peuvent pas être renvoyés. Certains articles en promo ne peuvent pas être remboursés et le SAV vous propose un voucher (un avoir). De +, le site propose des avoirs supplémentaires si on met des bons commentaires sur TrustPilot et compagnie... Belle arnaque!
Appreciate their response for my product issue. The product fitted too small for my kid but they refund the full amount... thanks In heaps.
Honestly one of the best customer service, they were kind, quick and available. Thanks to Jeffrey!
I had a sizing issue with items running a little small and it was handled quickly and customer service was great! I will always shop from you! Thank you Jonalyn for all of your help!
Good customer service with excellent clothing opgions for whole family.
I was upset about some payment issue but the agent name Arrdev helped me to his full extent
Satisfied
The price is good and they are so stylish dresses for kids, love to shop during festivals so will get good deals
I was worried when i did first time shopping but when i got my order i was so happy very good stuff thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We do wish to clarify that the offered Voucher is only our way of showing our appreciation and joy in having satisfied a customer and not intended to be an incentive for customers to rate us highly, despite what they've experienced.
Although we do hope and make efforts for all our customers to be satisfied, we still encourage them to share their experience as factually as they can, with no pressure to portray their experiences better than it actually was.
This is why we keep the Voucher amount at a minimum, to ensure that our customers don't feel pushed to give us a rating we don't deserve.
Should you have further questions or concerns, please feel free to contact us through https://www.PatPat.com/article/help/contact.