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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Prompt response
January 17, 2021

I had placed and order and the section where I include my delivery address details had autocorrected and I only realised after the order had gone through. The representative (@Ham) replied almost immediately with my updated details and put my mind to ease.

Date of experience: January 17, 2021
Australia
1 review
0 helpful votes
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Best site ever
January 17, 2021

Best site ever
Very good for shopping
Customer service agent jonalyn did a fab work and very good quality clothes

Date of experience: January 17, 2021
Mauritius
1 review
0 helpful votes
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Very good quality
January 17, 2021

The clothes are very nice and of good quality.
The customer service also is very good. They are very responsive and helpful.

Date of experience: January 17, 2021
Spain
1 review
0 helpful votes
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Gestión eficaz
January 17, 2021

La atención recibida desde Pat Pat con GLENN para realizar mi devolución ha sido excelente. GLENN respondió a mí correo de forma muy rápida y me ayudó a resolver el cambio de mis productos. Estoy muy contenta con la gestión y el servicio de atención al cliente.

Date of experience: January 16, 2021
Hungary
1 review
0 helpful votes
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One of my ordered dress had a hole in its fabric, but the customer service (Glenn :) ) responded very quickly and hopefully I will get my full refund. The other items in my order otherwise are nice and high quality. I highly recommend to order from PatPat.

Date of experience: January 16, 2021
Mexico
1 review
0 helpful votes
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GLENN
January 17, 2021

La ropa es de muy buena calidad con precios accesibles y para toda la familia y para cualquier temporada!

Date of experience: January 16, 2021
New Zealand
1 review
0 helpful votes
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Totally satisfied
January 17, 2021

Excellent service, Very good quality, Satisfied with the Delivery service. Must had a purchase from pat pat for little tunny bhunny.

Date of experience: January 16, 2021
GB
1 review
0 helpful votes
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Gorgeous, unusual clothes
January 17, 2021

We love PatPat. Quality is fantastic. Clothes don't look same as uk high street clothes. Very girly. Get excited to order, open and wear, every time!.

Date of experience: January 16, 2021
North Carolina
1 review
0 helpful votes
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Great customer service!
January 17, 2021

Susie B from customer service was so great! I ordered two pair of maternity jeans. Long story short they couldn't fit and I didn't realize that I couldn't return them. Susie still issued a refund for me that she didn't have to do and I got to keep to jeans do gift to someone else. Highly recommended this company. I will be buying more in the future.

Date of experience: January 16, 2021
Alabama
1 review
0 helpful votes
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Love Pat Pat and 99% of the stuff I order I am pleased with! I had an issue with sizing on something I ordered for myself and GENALIE helped resolve my issue without me even having to reach out! They truly care about your reviews or else how would they have known I wasn't happy with the item I recieved?! Would recommend Pat Pat to all my friends and family! Love dressing my baby girl up in their clothing! Will continue to be a loyal customer! Thanks again GENALIE!

Date of experience: January 15, 2021
California
2 reviews
0 helpful votes
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Ordering mistake fixed.
January 17, 2021

I ordered the wrong size in a shoe. Samuel sent the correct size free of charge. I will be ordering again. Thanks

Date of experience: January 15, 2021
New Zealand
1 review
0 helpful votes
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PatPat
January 17, 2021

I bought so many clothing for little one from PatPat. I recommend everyone to get very good quality clothes in very good price. I had issue with one my order and I contacted PatPat customer services their team member Angelica solved all my issues. I made 3 orders so far from Pat Pat and I'm happy with everything.
Definitely I will buy more from PatPat!

Date of experience: January 15, 2021
Spain
1 review
0 helpful votes
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I was wrong with the size of an item and ANGELICA solved the problem very fast and in a efficient way. Moreover the products that I received were very beatiful and with a very good quality! Very happy to buy in patpat.

Date of experience: January 15, 2021
Georgia
1 review
0 helpful votes
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Thanks Angelica!
January 16, 2021

Although my things did not arrive on time for Christmas I was still very glad I was able to get the help I needed with my process! It was fast and easy!

Date of experience: January 15, 2021
Canada
1 review
0 helpful votes
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Customer service
January 16, 2021

I am extremely impressed with their customer service.

Quality of their tops, wall decals, and children's Xmas Jammies!

Date of experience: January 15, 2021
Puerto Rico
1 review
0 helpful votes
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Servicio al cliente muy bueno
January 16, 2021

Tuve un problema y servicio al cliente me resolvió hasta quedar satisfecha. Una compañía que sabe como complacer un cliente.

Date of experience: January 14, 2021
Maryland
1 review
0 helpful votes
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Great Customer Service
January 16, 2021

I ordered 5 items from PatPat. 2 of the 5 fit great and I love! Wanted to exchange one of them for a larger size but they were out of that size. The other 2 items were just returns because I didn't like how they fit. PatPat was great and gave me a full refund for all 3 items! AND I got to keep all of the items.

Not to mention the customer service was prompt and very helpful.
Thank you :)

Date of experience: January 14, 2021
New Zealand
1 review
0 helpful votes
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I m happy
January 16, 2021

I m happy with this app and their prices. I really appreciate the app, and the delivery time.
Thank you

Date of experience: January 14, 2021
Italy
1 review
0 helpful votes
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Il sito è ben strutturato, i tessuti sono molto buoni, i tempi di consegna sono veloci. Molto disponibile per il reso

Date of experience: January 14, 2021
Canada
1 review
0 helpful votes
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Best customer service
January 16, 2021

As a first time customer/ buyer they solved my concern instantly, with that being said, I will be one of the loyal customers.

Date of experience: January 14, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3377
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