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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I have placed 2 order from Patpat. Happy with the quality of clothes, sizes are also correct. Customer service is also good. I had an issue with my previous order theh have solved it so great customer service.
Good customer service was provided for the grivience. The response was prompt and was issue was efficiently resolved.
Website very easy to use with a lot of choices for babies toddlers and maternity clothes too. I love the quality and you can share pictures of the clothes in the section pat life it is very useful to see the clothes before to buy it
Patpat is really nice and cheap, i bought more than 10 outfit for my daughter since newborn until now they never disappoint me. The quality is great and the shipping date wasnt long either. Im gonna order more Please see the picture of one of my favorite outfit for my daughter
I invite you to visit and sign in PaPat! The clothes are great for your children and they gonna love it. Beautiful design, best quality. And efficient customer service! Try it! You will never regret!
Love the quality of the clothes for an amazing price! My baby is 4 months and since he was born he's only used pat pat clothes love it!
Exelente calidad, me encantó el producto por ello hice un segundo pedido y posteriormente un tercer pedido, tuve un detalle con la compañía pero me resolviero amablemente y eso me gustó..
I have a great experience with patpat in one year. It's a really an amazing online shopping place were you can get an amazing products with best quality.
There prices and shipping time duration is really good. I'm really satisfied with this app.
Very nice site. I am very satisfied with the quality of the clothes. Everything is as in the pictures Fast delivery.
Amazing customer service, one item arrived and it was the wrong size but they helped me resolve the issue quickly and told me they didn't want me to worry about having to pay for shipping cost and to keep the item and refunded me the money as the other size was out of stock Items arrived quickly and great quality for the price!
Love to shop for my little one's on pat pat. Thay alot for theor customers I love their way how they care about their customer's money
I made an order mistake and requested to cancel. I honestly thought it was too late and i would have to deal with it because returning items from my country is a hassle and costs so much more. They were great in answering back right away, cancelling my order and giving me a refund! Thank you so much!
Me encanto las ropas de este website comprada a mi hija, pueden encontrar de todo tipo de ropas en la página.
[Phoebe]
Great customer service! The problem with one of the items was resolved quickly. And the clothes are so adorable!
My issue was resolved without any hassle. Very courteous. I would definitely recommend PatPat to anyone.
Best online shopping experience ever.
Recieved order on time
Packaging was impressive
Product quality was superb
Easy refund of products that were returned
Quick customer service response
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear about the delay in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.