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ParcelFlow

2.7

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ParcelFlow Reviews Summary

ParcelFlow has a rating of 2.7 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. ParcelFlow ranks 32nd among Mail Forwarding sites.

service
6
value
6
shipping
6
returns
5
quality
6

We monitor reviews for authenticity

Nigeria
1 review
3 helpful votes
Follow segun D.
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Hello
Parcelflow received my package and did not mail me until I sent message to them, they later update it. I sent message to them to open it and confirm what is package, they I should give them permission to open it, which I sent another to them that I gave them permission. Now parcelflow did not reply my email again. I have sent several email to open this package but they did not reply my message, I don't know their mission for them not reply my messages. What will happen, If I make payment for the shipping, How am I sure they will ship my package because I read bad comment about this parcelflow company. It is a pity that this people are just rip off people like that.

Date of experience: September 5, 2018
NL
1 review
11 helpful votes
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TERRIBLE!
February 13, 2018

Terrible terrible service! Stay away, I am waiting for my parcels now for 2 months and I am worried that it won't ever arrive at its destiny. In 2016 they had good service, but since a guy names Pete Green took over, it's just SH*T. He doesn't reply to any emails and while I paid everything, the parcels are still at the depot.
These are a bunch of scammers. NEVER AGAIN will I use Parcelflow.

Date of experience: February 13, 2018
California
1 review
3 helpful votes
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Takes 2-3 weeks to get your package shipped
Responds to 1 out of 10 emails it seems with very little info and just a generic response.
Wesbsite charged me twice and they are taking forever to refund or even respond

Date of experience: January 11, 2018
TW
1 review
5 helpful votes
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We had 2 parcels shipped to ParcelFlow.co.uk, but they only updated one parcel, the other one they never updated nor send us email. We had over 20 items in the parcel.
The 2 parcels were signed by FRENCH and GARTLAND on DEC 19 AND DEC 21 respectively. They didn't reply my email, I called many times no answer. We will post every where online, and keep telling everyone in the forwarder field, just let everyone to know what kind of person they really are, and beware not to be scammed by them!

Date of experience: January 8, 2018
Australia
1 review
3 helpful votes
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SCAMMER
December 18, 2017

I recently had a pair of beluga 2.0s shipped by adidas UK to a forwarder known as parcelflow, the package shows it's been delivered and received by Paul Vincent Gartlan on the fifth of December, who happens to be the director of parcel flow however the fowarding company is not replying to my messages and the parcel is not showing up in my packages, it seems they have tried to do a runner with my package

Date of experience: December 17, 2017
GB
1 review
5 helpful votes
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Parcel missing
November 24, 2017

Tracking number shows that my parcel has been signed for by parcel flow but nothing showing on there website, where is my parcel? I think iv been scammed. Stay away.

Date of experience: November 24, 2017
GB
1 review
0 helpful votes
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Amazing and dependable!
November 11, 2017

I have been using parcel for a little over six months and will definitely continue to. Any questions I had were quickly answered, thank you.

Date of experience: November 11, 2017
Michael D.
GB
1 review
0 helpful votes
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Amazing and dependable!
October 21, 2017

I have been using parcel flow for a year now and it hasn't let me down once. Prices are reasonable and the responses quick.

Date of experience: October 21, 2017
GB
1 review
1 helpful vote
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Great service.
October 1, 2017

Great service so far. My packages always arrived on time plus they have better price. I will definitely be using them again.

Date of experience: September 30, 2017
Kenya
1 review
2 helpful votes
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My parcel never arrived and after multiple attempts to contact them for assistance in tracing it, they never answered my emails. Totally useless and fraudulent, total waste of money. After closer inspection of their website, it does look quite amateurish and fake - please don't use them.

Date of experience: September 18, 2017
GB
1 review
2 helpful votes
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This is the only company I've found that charges per shipment rather than having to pay membership costs. Great friendly service and never lost a package.

Date of experience: June 14, 2017
Italy
1 review
1 helpful vote
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I used Parcel Flow after a terrible experience with a different company and I would certainly recommend them. Service was fantastic, reliable, and my delivery arrived on time despite issues with the seller, which Parcel Flow looked into on my behalf. No complaints whatsoever! A*

Thanks!

Date of experience: June 14, 2017
France
1 review
4 helpful votes
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Rip off merchants!
June 13, 2017

Postal prices in France can be pretty horrendous so I thought I'd give Parcel Flow a go... What a mistake... They wanted to charge me £27.00 to send a tiny package that weighed a couple of hundred grams!
I emailed them twice to find out why they are so expensive but as you can imagine... Absolutely no response.
Do yourself a favour and steer clear of these scammers.

Date of experience: June 13, 2017
Italy
2 reviews
2 helpful votes
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Expat in Spainº
June 13, 2017

I used them to ship some cycling gear from the UK to Spain as it was much cheaper to buy there. Service was good, straight forward and simple. Will use again.

Thank you,

Liam

Date of experience: June 12, 2017
Texas
1 review
2 helpful votes
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SO! THE SITE SAYS FREE HANDLING FOR YOUR FIRST PURCHASE. Dictionary definition of handling handling charge - the cost of handling (especially the cost of packaging and mailing an order). So I decide to place an order just to try it out. I purchased a $30 t-shirt and I had to pay $50 to ship it my way. I tried to communicate with the company they never responded. They trick people into signing up and the charges are not fair. Stop ripping off people.

Date of experience: May 17, 2017
Paul V. ParcelFlow Rep
over a year old

SORRY, BUT FREE HANDLING AND FREE SHIPPING ARE 2 DIFFERENT THINGS... WE'D BE OUT OF BUSINESS SHIPPING FOR FREE!

Israel
1 review
3 helpful votes
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They have had a hard time, but are doing their best.
I like them and i think they deserve a chance!

Loyal customer

Date of experience: April 15, 2017
Louisiana
1 review
2 helpful votes
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I have used this site for about two years and never had a single issue with them. I was a little surprised to see a couple of negative reviews on them. This is one of the only sites that lets you pay just per shipment rather than pay a regular membership. I wouldn't hesitate to recommend these guys to anyone I know.

Date of experience: April 11, 2017
Australia
1 review
4 helpful votes
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I have been using Parcel Flow for the last year for my UK webstore purchases. Pete and Team have always been super helpful, and have made sure my parcels land with me safe and sound.

I have even purchased glasses and they were double boxed and arrive in perfect condition.

I have recommended ParelFlow to my friends who do the same sort of shopping I do. I will continue to use them and I can't wait for my next lot of stuff to arrive!

Date of experience: April 10, 2017
GB
1 review
4 helpful votes
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Great service
February 25, 2017

Fantastic service, Paul was very helpful!
Package received in good time, thank you. I will be recommending this company to my friends and family :)

Date of experience: February 25, 2017
Austria
1 review
3 helpful votes
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Same happened here - after they received two of my packages, they have not forwarded it to me and they did not answer to my requests. Stay away.

Date of experience: February 8, 2017

From the business

Free UK address for all your UK online purchases if you sign up today. No hidden fees or subscription charges, low cost shipping. Parcel Forwarding from UK to Europe, US, International. Amazon UK, ebay UK and all your favourite UK brands. Will delive...