On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Need to get that essay written but don't have the time?
With PapersOwl, you'll get professionally-researched, well-written essays right on time!
Professional writing now available with updated offers!
PapersOwl Reviews Summary
PapersOwl has a rating of 4.7 stars from 5,225 reviews, indicating that most customers are generally satisfied with their purchases. PapersOwl ranks 3rd among Academic Editing sites.
Instant Feedback
We monitor reviews for authenticity
I got help with a paper in a timely manner and was a great write
Very easy process, I will use platform again for my academic needs.
So far I am super happy something like this exists. I am moving from one home to the next and am really in a tight spot. I look forward to seeing how my paper turns out!
I was not able to hire my first choice... but we'll see how this Lady does
Dear Karen,
Thank you for your feedback.
Due to our system records your order is in the finished state now. We would like to know better about your experience with us! If we delivered the experience we strive for, we hope you’ll consider updating your review.
Please, let us know if there is anything we can help you to improve your impression of us!
Best regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
The response time with the writer was unacceptable. Hours in between in responding after wanted a revision right before submission time
Dear Latisha,
I would like to take this opportunity to thank you for taking the time to provide your feedback related to your experience on our platform.
Thank you for bringing the communication issue to our attention. This, of course, is concerning to us!
If you have any suggestions on how we can improve the issues mentioned above we would appreciate it if you could reach out to us!
Your happiness is our priority, and we would love the opportunity to make things right!
Best regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
So far it's pretty simple and convenient to use this app hopefully the writers are reliable.
Dear Dahfira,
Thank you so much for your feedback. We are really glad that you enjoyed our service!
Best regards,
Jolene, PapersOwl Team
This is my first time on this site and I'm confused on where to go and what to do. I feel a little rushed.
Dear Christina,
Thank you for your feedback.
Due to our system records your order is in the finished state now. We would like to know better about your experience with us! If we delivered the experience we strive for, we hope you’ll consider updating your review.
Please, let us know if there is anything we can help you to improve your impression of us!
Best regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Everyone is helpful and a lot of available helpers ready to do the work.
Dear Customer,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Best regards,
Jolene, PapersOwl Team
My experience was good, everything was explained to me.
Dear Julia,
Thank you so much for the great review!
If there is anything else we can help you with or questions we can answer, please get in touch with us!
Best regards,
Jolene, PapersOwl Team
Professor Win is amazing! Great work and excellent timing. I got an A on my assignment
Dear Mary,
We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
Best regards,
Jolene, PapersOwl Team
First time using a source like this & it was amazing!
I haven't gotten the paper back yet, can't tell ya!
Dear Null,
Thank you for your feedback.
Due to our system records your order is in the finished state now. We would like to know better about your experience with us! If we delivered the experience we strive for, we hope you'll consider updating your review.
Please, let us know if there is anything we can help you to improve your impression of us!
Best regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Always faster than expected and good quality papers
I have had a great experience every assignment I gave them to do come out to my satisfactory..
Dear Angela,
We are incredibly grateful that you took the time out to leave us such a nice review.
Best regards,
Jolene, PapersOwl Team
If you already wrote your essay, don't use them to review. Writing from scratch and reviewing is the same price and if you wrote 8 pages of your essay that you yourself wrote, you still have to pay 8 pages. It's not the number of words you expect them to revise and edit but the number of pages they read on your essay. I even made sure with my writer that we understood each other and she said she did, to which she didn't and only reviewed 3 pages of my essay, so basically useless. So again it is much better if you need an 8-page essay but haven't done it yet, just have them do it from scratch, not review. The support also had no shame in trying to get me to put in another order... after I said I did not need it and she "understood". Never ever believe them when they say they understand because they don't.
Dear Jeffrey,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction.
I will be sure to pass your feedback on, and we’ll work on improving our customer service in order to meet your expectations in the future.
Thank you for taking the time out of your day to leave us a review!
Best regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I have used PapersOwl's services twice so fair and am impressed
Dear Hotspot,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Best regards,
Jolene, PapersOwl Team
Jolene one of the reps that help me set-up my account & find a writer was Great! Very patient very knowledgeable handled me with care and experience I could tell she really embraced what she does. Thank you Jolene
I am glad there are experts here to help people like me who, at this time is unable to write a paper and having it down before the due date.
Dear Tavisha,
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved our service. Your satisfaction is our priority!
Best regards,
Jolene, PapersOwl Team
Professor Win is exactly the woman you would want to write your paper. Always on time with no plagiarism.
Dear Mary,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best regards,
Jolene, PapersOwl Team
Used it once already and am excited to use it again.
Dear Joaquin,
Thank you for the kind words! We are so happy this went so smoothly for you.
Best regards,
Jolene, PapersOwl Team
Used it once already and am excited to use it again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Paul,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
We look forward to working with you again in the future.
Best regards,
Jolene, PapersOwl Team