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PapersOwl Reviews Summary
PapersOwl has a rating of 4.7 stars from 5,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersOwl most frequently mention great service, easy process and quick response. PapersOwl ranks 3rd among Academic Editing sites.
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Customer Service was great in answering all my questions. They provided me with a recommendation for a writer and were extremely helpful.
I am happy with her work. She was v detailed. Her format was good. References were in APA style. Love it
The chat representative was very helpful and the order process was efficient.
Hopefully it's ok and I get what I paid for. Nervous about it but let's see what happens
Dear Samuel,
Thank you for sharing your experience with us!
My name is Jolene and I would like to extend to you our most sincere apologies regarding the recent issues you have faced with our service.
We immensely appreciate you bringing this issue to our attention. This is not the experience we wish to create for our customers and we will definitely work on the improvements.
As a token of apology, we would like to offer you a bonus on your future order with us. We have already emailed you a discount link.
We are truly sorry for the inconvenience and hope to offer you better services in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Sub par papers. First writer was horrible I had to get a second assignment late
Dear Marela,
Thank you for getting in touch to let us know what went wrong
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our service.
In order to apologize for the mishap, we are offering you a bonus on your next order with us. We have already sent you a message in private!
We are truly sorry for the inconvenience and hope to offer you better services in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Awesome so far. They were quick and finished thee assignment quicker than i thought
Its been great all the people here very friendly and deliver outstanding work on time.
Quick and easy to use however need to add speech topic into your categories.
Great and I was lucky enough to get someone that knows the subject I'm needing
Most of the bidders can't write a proper sentence in English. I don't want to hire a writer that can't even manage a message.
Dear Kelly,
My name is Jolene and I would like to take this opportunity to thank you for taking the time to provide your feedback related to your experience on our platform.
Thank you for bringing to our attention the details and observations. This, of course, is concerning to us! We want all visitors to walk away with a good first impression and we do really want it to last forever. This definitely doesn't sound like the service we try to provide either to our customers.
According to our records, your order is in the finished state right now. Please, let us know if there is anything we can help to address.
Your happiness is our number one priority!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I worked with three different writers on two orders. In the end, I realized that even platinum writers are not capable of high-level business or graduate writing. They do their best and try to accommodate, but it's just not there. So I would only recommend this service if you have no choices and need something last minute. Don't expect any better than B/C level undergraduate writing.
Dear Gavin,
Thank you for your review. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our service.
We want all of our customers to be happy, so in order to apologize for the mishap, we are offering you a bonus on your next order with us. We have already sent you a message in private.
We are truly sorry for the inconvenience and hope to offer you better services in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
My only complaint was that I required 3 sources which I stated in the instructions and only got two.
Dear Bethany,
Thank you for your feedback! We are happy that you had a good experience overall, but we are sorry to see that you are upset that some instructions were not followed.
We want all of our customers to be happy, so in order to apologize for the mishap, we are offering you a bonus on your next order with us. We have already sent you a message in private!
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Thank you again for your review, and we look forward to seeing you soon!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Great services every one is so helpful with my assessments
Can be confusing to ensure that what you need is what you are getting
This is my first time using papersowl. I am looking forward to the quality service I will receive.
Great people willing to get your work done in a short amount of time!
The process is very to go through and pick a good writer.
I go my paper quickly but I wasn't satisfied with the quality of the work. I couldn't use the paper at all. I feel forced to pay for it. Deeply regretted and I'm still suffering from the fact I paid 68 dollars for an unsatisfied paper.
Jenna is a good online chat person and very patient with me
Ok, not great. Web site is a mess, sloppy construction, to say the least.
Dear Aaron,
Your feedback has not gone unnoticed. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
We are here for you anytime!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Matthew,
Thank you for your kind feedback!
We are glad that we were able to offer top-notch service! I would like to elaborate on the 3-star review. We do try to provide the best in service to all our customers and according to your review, it seems the three-star could possibly be a mistake.
If it is not, please do let us know of any issues you have had and we will be glad to make them right!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208