On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Need to get that essay written but don't have the time?
With PapersOwl, you'll get professionally-researched, well-written essays right on time!
Professional writing now available with updated offers!
PapersOwl Reviews Summary
PapersOwl has a rating of 4.7 stars from 5,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersOwl most frequently mention great service, easy process and quick response. PapersOwl ranks 3rd among Academic Editing sites.
Instant Feedback
We monitor reviews for authenticity
The initial person was very helpful as I am a new client. The writer that I chose seems very competent and personable.
I haven't got my paper yet but it's been easy to order so far
Krystalle, according to our system records your order is in the finished state now. We wanted to follow up with you to check in about your experience. Did you enjoy everything?
We are committed to providing our customers with a fantastic experience, and your feedback helps us make that possible.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Very good. I will recommend to anyone that needs a paper.
Very good experience with customer service an writers.
Its good so far im very glad i did this and I'm confident in the person who is writing it
Hilda, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing PapersOwl.
We look forward to serving you for many years to come!
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I did not like that I got charged extra for requesting a writer.
Dear Natacha,
Thank you for your feedback.
Our prices vary according to the writer's rank and the deadline. The price might be up for a little if you will decide to go with the preferred writer. However, unlimited revisions are included in the total price.
If you will need help to choose the best expert for your assignment - you can always contact our Support. We will be more than glad to request our top writers for you. Here's the link to contact us: https://papersowl.com/write-to-support
We are available 24/7 and always happy to hear from you!
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
My writer has helped me get a perfect grade thus far. I know there are many changes with Dissertations from past years to now, so just a few needed changes which I am learning and now she will know as well, but only a third of the point was taken off. I still have an A in the class for my Doctrine!
Dear Michelle,
Thank you for being our valued customer. We are so grateful and hope we met your expectations.
We’re so lucky to have customers like you!
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Although most writers are good. I have had some bad experiences. Not following instructions, customer service not following my orders to change bad writers. So there are some cons to this service as well
Dear Mondale,
We are sorry your experience was less than perfect! Even though we strive to provide you with the best service possible, mistakes can happen, as it is in our human nature not to be perfect.
We'd love the opportunity to regain your trust and provide you with a bonus. We have emailed the discount link to you directly!
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Smooth, easy-to-use platform with truly professional writers. Great service!
Isaac, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
There is no way get discount
They know we need the service and use this to get high price
Dear Kourosh,
Thank you for reaching out to us!
We pride ourselves on going the extra mile day by day to ensure that our customers’ needs are being met to the full. You will get absolutely what you pay for! Also, we have a lot of benefits included in the total price such as unlimited revisions and the option to choose another writer!
We have launched a promotional campaign. To receive special offers and promo codes sign up for our newsletters.
Again, thank you for taking the time to review our platform!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I didn't know how to feel about it at first but it's legit! A little overpriced but it's worth it if you want a good paper.
Hermelinda, thank you for putting your trust and confidence in our company. We won’t settle for less than the best for you!
We can’t wait to have you back at PapersOwl
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I really like the recommended choices, and the bidding requests.
Michael, it’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us. https://papersowl.com/write-to-support
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Great customer service and quality work which really helped me complete my assignment.
Elden, we can’t thank you enough for the kind words about service. Your review means a lot to us and lets us know we’re on the right track!
We look forward to serving you again in the future!
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
An expert reached out in seconds time and was understanding to my situation I haven't received my work yet but so far so good
Everything was going well until I tried to make the payment. Took several attempts because the bank assumed this is a fraudulent website, which I hope it isnt.
Dear Stefanie,
Thank you for sharing your feedback with us!
We are sorry your experience was less than perfect! Sometimes it happens that banks can block payments because they need the cardholder's approval.
Here's a quick guide on how to load the funds to your balance:
1. Please, follow the link and hit the "load money to your balance" button: https://papersowl.com/customer/balance
2. Select the payment method and enter the total amount.
3. Confirm by clicking on the "load" button.
We want our clients to know we are here for them no matter what they need, our Support and Billing department is available 24/7 in the live chat and over the phone. We are always glad to hear from you.
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
The grade i received for the assignment is c+ which is not acceptable
You guys keep sending me discount codes and every time I try using it, it comes back invalid
Dear Customer,
Thank you for notifying us of the difficulties you have been experiencing with our service recently. Could you, please provide us with the promo code that you were trying to apply. This will help us to investigate the issue as soon as possible.
We are eager to receive your response.
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Got a really cool rep in the chat box and she helped making this process super easy
Dear Widman,
Thank you so much for taking the time to leave an excellent rating. We will make sure to share this with the team to let them know to keep up the amazing work.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Received a low grade for the assignment *******, here was my professor feedback: " This is where the miss happened. The paper was to take the literature that you identified in assignment #1 to create a policy recommendation around a specific topic. Though you did a good job exploring the different discrimination types, it was not brought into an organization and specific policies. Also, not proper use of APA format with some issues such as quotation marks on citations words (which school mark as plagiarism) And no introduction provided on the assignment. Had to approved the order due to the deadline for the assignment to be complete.
Dear Cristofer,
Thank you for taking the time to provide your feedback related to your experience on our platform.
Thank you for bringing to our attention the details and observations. This, of course, is concerning to us! We want all of our customers to be happy, so in order to apologize for the mishap, we are offering you a discount on your next order with us. We have emailed the discount link to you directly.
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Fine, there were no problems. I got help choosing a writer.
Great communication, very kind, did a great job at completing the requirements
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Brenda, thank you for your review. We will share this with the store team to let them know how we are doing
Warm regards,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208