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Need to get that essay written but don't have the time?
With PapersOwl, you'll get professionally-researched, well-written essays right on time!
Professional writing now available with updated offers!
PapersOwl has a rating of 4.7 stars from 5,244 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersOwl most frequently mention great service, easy process and quick response. PapersOwl ranks 3rd among Academic Editing sites.
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Melissa has been of invaluable help. I could have never figured out how to do this without her help and guidance
The paper I asked for help with did not meet the standards of the rubric and did not have a passing score. The comments were described as "confusing".
Took me three tries to get it right and customer service kept dropping me! The phone rep was worse than the chats!
Hi Jamie, thank you for your review!
We apologize for the bad experience you had with one of our representatives. Ensuring a positive customer service experience is a top priority for us, and it's clear we didn't live up to our standards. Thank you for taking the time to bring this to our attention. We are sending you a discount on your next purchase to make up for the inconvenience.
Your feedback is valuable to us and we hope to do better in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I appreciate the option to utilize various payment options
Great customer service, thanks Nickie
I specifically have instruction on what to do on my paper and the write didn't follow the instructions
Hello Raquan, thank you for your feedback!
We are sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to make it right for you.
Since we provide free unlimited revisions, you are always welcome to ask your writer to revise the paper. Just leave feedback in a chatbox with your comments on what should be fixed and they will fix the paper accordingly! Additionally, we're sending you a discount code on your next order with us!
Your feedback is valuable to us and we hope to do better in the future.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I was really skeptical at first but the paper that I received was well written and easy to read.
I just placed an order. So we will see how it comes out.
Customer support didn't handle my order the way I wanted. I asked like more than 1 time for my deadline to be edited.
Hello Ranoushka, thank you for choosing our service!
We’re sorry to hear that you are dissatisfied with the way we handled it and will take your feedback into consideration to serve your better in the future. To make up for this inconvenience, we're sending you a discount code on your next order.
Your feedback is important to us. Thank you for taking the time to share your experience.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
Was supposed to write a college paper. Writer did not follow the instructions. SO many issues. Some sentences did not make sense, as if English was the writers second language or something.
Hello Meagan, thank you for sharing your review. We’re sorry your experience didn’t live up to your expectations.
As a token of apology, we are sending you a discount on your next order with us.
We have also reopened the chatbox with your writer. Since we provide free unlimited revisions, you are always welcome to ask your writer to revise the paper. Just leave feedback in a chatbox with your comments on what should be fixed and they will fix the paper accordingly!
Please let me know if you have any further questions or concerns.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
I had 2 bad experiences and 1 very good experience
Hello Tripura, thank you for taking the time to get in touch.
I’m sorry to hear that your experience with us wasn’t good. We try hard to make every experience positive, but sometimes we miss the mark.
We hope you’ll consider giving us another try. If so, we are sending you a discount code on your future order.
Thank you again for bringing this to our attention.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208
This is my first experience I will wait for end result for my opinion
Fairly wordy PPT. Specifically asked for it not to be.
It was easy process to hire the writer and make the payment hope I will get my work on time, thank you
I appreciate the writer was help to complete for my assignment to me.
Amazing! The professors are quick, efficient and nice!
Answer: Hello Susan, thank you for your question! Certainly! We have a large pool of academic writers, and a user-friendly environment and our friendly support representatives are available 24/7. Every paper is completed by writers from scratch and is double-checked with the plagiarism tool. Please, get in touch with us if you will have further questions: https://papersowl.com/contactus Have a great day!
Answer: Dear Alysia, Thank you for your question! We would recommend you to check the preview first to make sure that the paper meets all of your expectations and no further revisions are needed. To download the paper, you just need to release the funds to your writer. The "preview" button will change to "download" All our paperers are totally unique and plagiarism-free.
Answer: Yes, and this will be a great help to the person working on your order. The more files you upload, the easier it will be for them to deliver a paper that meets your expectations. You can use the Files section in your profile to upload any additional materials. The system accepts all the major file types, but if you are having difficulties uploading your file, just contact our Customer Support Representatives and we will help with any sorts of issues. We normally ask our clients to upload any additional materials in either Word or PDF format.
Answer: We employ all sorts of writers, and you can be sure that the author we assign to your order will do your assignment properly. All our writers are professionals whose work is monitored by our Quality Assurance Department. That is how you always get only the best. You may request your order to be written in British or American English while completing the order form. However, please note that we cannot guarantee that you will definitely get a writer from the requested country.
Answer: The price you pay is for the body of the paper only. References and title page are done for free. Paper formatting according to your requested style (e.g. MLA or APA) is also free of charge.
Answer: Of course, write to us! The time we need to help you with assignment depends on the number of pages you need to be written.
Answer: Papers written by our authors are not only grammatically correct but also original and unique. We check all texts for plagiarism and send them to the clients only after proving uniqueness and originality. We also keep all the information about our clients confidential. No one will know about our help in writing your academic papers, except you and the writers. They can communicate with you, but they don't have access to your private information.


Hello Lisa, thank you for your feedback!
We are sorry you are not satisfied with the new product. Our mission is to provide service that makes your life easier, not harder!
As an additional way to apologize, we're sending you a discount code on your next order with us.
Once again, we apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.
Sincerely,
Jolene, PapersOwl Team
[email protected]
+1 (888) 385 3208