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PapersOwl

4.7

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From the business

Need to get that essay written but don't have the time?
With PapersOwl, you'll get professionally-researched, well-written essays right on time!
Professional writing now available with updated offers!


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PapersOwl Reviews Summary

PapersOwl has a rating of 4.7 stars from 5,248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersOwl most frequently mention great service, easy process and quick response. PapersOwl ranks 3rd among Academic Editing sites.

service
88
value
18
returns
13
quality
59
This company responds to reviews on average within 20 days

Instant Feedback

6 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Overall, I'm happy with my decision to use PapersOwl. The service has been excellent and the quality of work seems to be good. I would absolutely recommend the service to others.

Date of experience: June 21, 2023
Texas
1 review
0 helpful votes
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Inconsistency with bidding process
July 19, 2023
Updated review

Inconsistency with bidding process. I had a writer tell me that they were trying to submit the lowest bid. However, they still were unable to get below the other bids. It's unfortunate because I really liked the writher's work, and we had a good history of working together.

Date of experience: June 19, 2023
Ramona T. — PapersOwl Rep
over a year old

Hello ROBERT!
Thank you for taking your time and reviewing our platform!
We appreciate your comments and regret to hear that you were disappointed with the value of our service. We understand that the price sometimes can be out of budget, but it’s truly justified!
Our service is the most popular one, and millions of students use it because of its reliability and many free options that are included in the total price, such as unlimited revisions and the option to choose a new writer for the same price.
Moreover, the price is set by the system according to the options you have chosen: mainly the deadline and the number of words you request.
Still, we understand the position you are in! As our system records show, you are our subscribed user - each time we implement new campaigns, promo codes, or discounts, you will be among the first to receive a notification about them!
Many thanks for choosing us!
Ramona, PapersOwl Team
[email protected]
+1 (888) 385 3208


Superior customer service
May 1, 2023
Previous review

Superior customer service

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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The writers are always super informative during the process and are very professional in communication. Have had nothing but great experiences

Date of experience: June 18, 2023
North Carolina
1 review
0 helpful votes
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This process was very easy to understand and follow.

Date of experience: June 15, 2023
Kentucky
1 review
0 helpful votes
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Joyful!
June 15, 2023

Thank you for having this site of information available for those who need your assistance,

Date of experience: June 15, 2023
New Jersey
2 reviews
0 helpful votes
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Customer support is helpful, but not aggressive like the other companies out there. They were quick and also considered my budget.

Date of experience: June 14, 2023

Customer support was quick and easy
June 11, 2023
Previous review

Customer support was quick and easy. I was able to find a writer within my budget.

Date of experience: June 11, 2023

The customer service was fast, friendly and accommodating to my needs and price range. I truly appreciate that!

Date of experience: May 31, 2023
Alabama
1 review
0 helpful votes
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There is an issue with the work received not following the requested instructions provided top the writer. It results in a lot of wasted time.

PapersOwl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2023
Ramona T. — PapersOwl Rep
over a year old

Hello Bernice!
Thank you for leaving us a review!
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our service.
Still, we are thankful that you have alerted us about this situation - if you decide to give us one more chance to provide we are worth working with, our Support Team will help you find the most suitable expert for your task, and we will monitor your orders from our side to ensure they would be done entirely as per your instructions.
Please, let us know if there is anything we can do to make you feel more confident and satisfied - we will do our best to accommodate you!
Best wishes,
Ramona, PapersOwl Team
[email protected]
+1 (888) 385 3208

Texas
1 review
0 helpful votes
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I tried to hire personnel and after I chatted with...
July 12, 2023
Updated review

I tried to hire personnel and after I chatted with them they fell off

PapersOwl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2023
Ramona T. — PapersOwl Rep
over a year old

Hello Alex!
Thank you for taking the time out of your day and leaving us a review!
Unfortunately, there may be some times when the writer is assigned by the other client, so they might not be able to take on more projects at the same time.
Here at PapersOwl, we have a large pool of writers who are eager to help you with different assignments.
You are always welcome to contact us, and our Support Team will gladly help you find the most suitable expert for your order. It is always great to have a wide range of options to choose from, right?:)
Don't hesitate to reach out if you have any more questions, comments, or concerns.
We are here for you anytime!
Many thanks,
Ramona, PapersOwl Team
[email protected]
+1 (888) 385 3208


Great work
January 19, 2022
Previous review

Great work

Date of experience: January 18, 2022
Texas
2 reviews
0 helpful votes
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As usual, it is a pleasant experience working with...
June 11, 2023
Updated review

As usual, it is a pleasant experience working with the writers. I enjoy interacting with the writers and the flexibility I enjoy with choosing one of them. The writers are friendly, helpful and very professional. Kudos to all of them.

Date of experience: June 11, 2023
Ramona T. — PapersOwl Rep
over a year old

Hello Valerie!
Thank you for sharing your feedback with us!
We are excited to read your excellent review on the writers and incredibly sorry for such an experience you have faced while talking with our customer support representatives.
Here at PapersOwl, we strive to deliver the most customer-oriented service, and we clearly missed the mark in your case.
Thus we would be pleased to offer you a VIP Support discount on your new orders with us - please feel free to check your private.
Your feedback will definitely be passed on to our team, and we will ensure the changes in communication with you will be implemented.
Thank you again for flagging it for us! And thank you for your loyalty - we appreciate your constant trust and cooperation.
Please, feel free to reach out with any further suggestions or concerns. We would love to hear from you again!
Warm regards,
Ramona, PapersOwl Team
[email protected]
+1 (888) 385 3208


I love the writers available for other assignments...
June 5, 2023
Previous review

I love the writers available for other assignments that are not writing I love the writers. They are professional, assuring and have been providing great work so far.

Date of experience: June 4, 2023

Customer Support Service
June 9, 2023
Previous review

I was dissatisfied and disappointed with customer support service. Service was not up to par. Communication was poor. Too many change of hands and each one asking how they can help instead of reading messages already typed before change of hands. They didn't keep to promise made and I feel like they only tell you what you want to hear. I wish there was a way a skip customer support and deal directly with writer. It was truly not beneficial or pleasant and experience for me to go through customer support. I ended up not continuing with my order. Totally lost confidence in customer support 's ability in helping me further.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Great service!
June 10, 2023

Every representative I spoke with were all very helpful. Waiting on my finished paper.

Date of experience: June 10, 2023
Georgia
1 review
0 helpful votes
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Chat support specialist was extremely helpful in choosing options.

Date of experience: June 10, 2023
Georgia
1 review
0 helpful votes
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Great overall, but does not always follow the directions provided.

Date of experience: June 10, 2023
Florida
2 reviews
0 helpful votes
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Every time I get stuck or need assistance in writing a essay. I know to always come here to get help and it has work very well for me in my English courses.

Date of experience: June 8, 2023
Tennessee
1 review
0 helpful votes
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I've never use this but I'm willing to get the help to better understand the assignment

Date of experience: June 8, 2023
Iowa
2 reviews
0 helpful votes
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I really like PapersOwl, They are always easy to work with and I have yet to be disappointed with my writer and the service they provide. Thank you so much for everything if it wasn't for this site and the help I've received there is no way I'd be able to find the time to write all my papers so being able to get help and feel completely confident in the work really helps take a load off my shoulders and gives me time to spend with my 3 year old baby girl.

Date of experience: June 1, 2023

I think this site is excellent, to be honest
May 22, 2023
Previous review

I think this site is excellent, to be honest. It's very user-friendly and I like that I can choose a writer not just based on money but on skills and ratings and the kinds of papers they've done before.

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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Everything was fine until the spring semester when I used your services and did not pass my statistic course. I plan to retake it in the fall; hopefully, you will find a writer to help me at that time. Otherwise, I, the writer(s), have been more fantastic.

Date of experience: June 1, 2023
Ohio
1 review
0 helpful votes
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Very attentive to what the paper was asking for and requested the info for correct information

Date of experience: June 1, 2023

She is responsive to what is required in the Paper
March 20, 2022
Previous review

She is responsive to what is required in the Paper

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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Your professor are missing key details, in order to get a good grade

PapersOwl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2023
Ramona T. — PapersOwl Rep
over a year old

Hello Jennifer!
Thank you for taking the time to provide your feedback.
My name is Ramona, and I am really sorry that our service didn't match your expectations. We want all visitors to walk away with an excellent first impression, and we do really want it to last forever. This definitely doesn't sound like the service we try to provide either to our customers or writers.
Your satisfaction is important to us, and we will ensure this does not happen again.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Sincerely,
Ramona, PapersOwl Team
[email protected]
+1 (888) 385 3208

Florida
1 review
0 helpful votes
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The app is very easy to navigate this make the process of picking a writer much smoother.

Date of experience: May 23, 2023
South Carolina
1 review
0 helpful votes
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Initially my estimate was 65.00 and after I chose my writer it went to 73.00

Date of experience: May 22, 2023