Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Paper24 offers custom-written essays, detailed research papers, comprehensive dissertations, and meticulous editing and proofreading. Our expert writers span across various academic disciplines, ensuring that every paper is high-quality, original, and tailored to specific requirements. We pride ourselves on our timely delivery, adherence to academic standards, and competitive pricing. Whether you're facing tight deadlines or complex assignments, Paper24 is here to support your academic journey.
Paper24 has a rating of 4.8 stars from 1,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper24 most frequently mention great work, due date and timely manner. Paper24 ranks 11th among Academic Editing sites.
We monitor reviews for authenticity
Customer service helped me alot and the writer had a good job but my teacher told me there were some grammatical mistakes.
Got an A thanks to the super attentive writer who followed my instructions perfectly. Minimal effort on my part, maximum results. Highly recommend. Thanks
Paid $90 FOR A essy and when it came back it was like he didnt even read the directions. I hated the essay it siunded like ai + a humanizer, all the quotes were worng. DO NOT USE
I asked for a rather short essay with very specific and clear cut directions and almost everything was wrong even after multiple revisions. It was almost like the mistakes I pointed out got worse after they revised it, which really signaled to me that it was generated by AI.
Dear Customer,
We apologize for the issues with your essay and understand your concerns about AI-generated content; it’s not something we condone. We reached out to offer a resolution but haven’t received a reply.
To ensure your paper meets our quality standards, we offer free plagiarism and AI detection reports. Please contact us at [email protected] to get these reports or discuss further steps.
Best,
Ken Lewis
Paper24 Team
I trusted even within limited time frame the work to be worthy of an A/B and ended with a "d" grade. The paper did not meet any of expectations I thought..
Dear Customer,
We're truly sorry to hear that the paper didn't meet your expectations. After reviewing the chat between you and the expert, it appears that there may have been insufficient instructions provided, which contributed to the outcome.
We’ve been trying to get in touch but haven’t heard back from you. Remember, our support team is available 24/7 to address your concerns.
Best,
Ken Lewis
Paper24 Customer Success Representative
Email: [email protected]
As a master's student, I don't have a lot of time so I used a writer to help me finish my assignment. With the work he's done, I ended up receiving a fail. Paper24 did not offer me any solution except resubmitting which is not something I can do. I also paid them about 200$ for the work which is now gone with the wind
Dear Customer!
We’re here to help and want to resolve this for you.
I sincerely apologize for not meeting your expectations.
We strive to provide high-quality service and papers, and it’s disheartening to know we fell short.
We tried reaching out before but didn't hear back. Let's chat and sort this out together.
Best,
Ken Lewis
Paper24 Customer Success Representative
Email: [email protected]
Dear Customer,
While we cannot guarantee specific grades, please rest assured that we will follow your instructions closely to deliver a high-quality paper.
Additionally, you have the option to request as many revisions as needed at no extra cost until you are completely satisfied.
We apologize for the previous shortcomings in your paper, and we're committed to making it right.
Please check your email—we’ve sent you a message so we can find a solution.
Best,
Ken Lewis
Paper24 Customer Success Representative
Email: [email protected]
The writer had great experience with what I needed to be completed. I may hire that same expert again sometime in the future.
Very professional and finished earlier than he was supposed to.
Great no problems, great work and was happy with the outcome
I learned that when it comes to writing essays, I have trouble writing and I tried this experience for a professional essay writer to help me write my essay for many courses.
This really helps me knock out two things at once thank you
Its nice this can really help me create a paper that is actually good writing
It was smooth. Paper was done before deadline. Clear and easy communication with my writer and additional information needed was given or ask. Very satisfied.
Very helpful writer. Managing his time accordingly. Always helping in providing excellent work!
It is very quick and easy to use the platform.
Its good and quick and effortless. Took only a day or two to complete
I was given a refund but this ended up being a complete waste of my time!
49% AI generated. I gave 7 days notice and got it back on the 7th day. The writing quality is nothing like what I expected after all of the positive reviews. I put a pic of the writing for anyone that wants to see it. It sounds like a robot or someone who is rushing.
Based on my chats with the expert it seems he is angry I got a refund but I expected an A.
I will go with another service next time as I ended up having to write it myself and waste hours of my time trying to get a refund for this terrible writing piece.
Dear Customer,
I'm truly sorry for the disappointment and time you've lost. This is far from the quality and service we aim to deliver. The refund was a step to acknowledge the issue, but I recognize it doesn't make up for the inconvenience.
The issue you experienced isn't common, and we're taking steps to ensure it doesn't happen again. We value your feedback and are dedicated to improving, so we hope to have the chance to restore your faith in our services.
Best,
Ken Lewis
Paper24 Customer Success Representative
Email: [email protected]
Answered all of the prompts and got an A! I appreciate all the help!


Dear Customer,
We're sorry to hear about your dissatisfaction with the essay and the issues you've encountered. After reviewing your case, we reached out with a resolution offer, but we haven’t heard back from you.
Please reach out to us at [email protected] so we can make things right. We're here to help.
Best,
Ken Lewis
Paper24 Team