The Port Authority of New York and New Jersey.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of The Port Authority of New York and New Jersey.

The Port Authority of New York and New Jersey.

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Port Authority of New York and New Jersey.?
grey stargrey stargrey stargrey stargrey star

The Port Authority of New York and New Jersey. Reviews Summary

The Port Authority of New York and New Jersey is a transportation agency responsible for managing the region's airports, seaports, and other infrastructure. They aim to provide efficient and reliable services for people and goods moving through the region.

This summary is generated by AI, based on text from customer reviews

Texas
3 reviews
0 helpful votes
Follow Jude Cockrum C.
Unfollow Jude Cockrum C.
Share Review
Report Review

Great service if you often travel from New Jersey to NYC. Always see the alerts if one of the routes isn't working. Really helpful to plan your journey in advance, especially when you can't be late.

Date of experience: October 26, 2022
New York
14 reviews
27 helpful votes
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

I have a love hate relationship with the Path. For the love part, it is great to be able to get into New York City and when it works it is great. The hate part is when there is construction or the whole system shuts down during rush hour or late at night. Those times you feel like you have to pay an occasional tax to live in New Jersey.

I really like the website for the Path. It provides a good place to go to look for alerts to make sure the Path is still running. They have a nice scheduling feature where you can see when the next train is coming. The drawback is that sometimes the schedules are out of whack and this feature does not work. I have learned to go to Google Maps to get the same data. However, if the trains are delayed you have to look at the Path alerts any way to figure out what's going on, otherwise you're going to stand there forever and ever.

Date of experience: May 7, 2013