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Pandora

3.5

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Pandora Reviews Summary

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
23
shipping
11
returns
10

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Florida
5 reviews
1 helpful vote
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What a wonderful app to have. I work out avidly and no matter what type of work out I am engaging in, there is a music genre for every exercise. The selection is extensive and I not only use it for working out. I have a Bose speaker that is paired with my phone and iPad. When at home while reading, I select smooth jazz and enjoy a relaxing afternoon or evening. For $5.00 monthly, I'm free of advertisements. A monthly expense that is well worth it.

Date of experience: March 25, 2016
Costa Rica
5 reviews
6 helpful votes
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I love their products
March 25, 2016

I love these pendants. I always exchange with my close friends and family.

Date of experience: March 24, 2016
North Carolina
9 reviews
7 helpful votes
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I enjoy it
March 25, 2016

I like Pandora, but there are things that could be improved on. Such as; when a friend on fb shared a song, I clicked on the link. It didn't play the song that was shared. I had to look it up on you tube.

Date of experience: March 24, 2016
Nevada
8 reviews
16 helpful votes
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Love Pandora...
March 19, 2016

What not to love, great selection, great price, love it!

Date of experience: March 19, 2016
Iraq
10 reviews
7 helpful votes
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I really don't get why everyone is crazy about them. Their metal is not the best and their prices are way too high.

Date of experience: March 14, 2016
Ohio
4 reviews
1 helpful vote
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I really like Pandora. I wish I could create playlists of favorite songs. Not just type in one song and they build a list.

Date of experience: March 13, 2016
Portugal
10 reviews
11 helpful votes
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Love the whole experience, friendly staff and great deals on products

Date of experience: March 11, 2016
Kansas
4 reviews
23 helpful votes
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I wouldn't pay for Pandora when the free services aren't that bad. IIrecommend Spotify.com more because it allows me to play a whole artist album but sadly it also have ads just like other music sites unless u like to pay them not to x'D.

Date of experience: March 2, 2016
Massachusetts
4 reviews
12 helpful votes
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Pandora has more advertisement per minute than most other apps. Like so many other apps it launched well and then became greedy as it gained a name for itself. The free version has ads every few seconds thus making you unable to hear a song. Don't install

Date of experience: February 23, 2016
GB
3 reviews
12 helpful votes
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I love Pandora
February 24, 2016

I love pandora and it is amazing. They music is still free of cost. Thanks for this.

Date of experience: February 23, 2016
California
19 reviews
18 helpful votes
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I LOVE Pandora! Amazing that it is still free and almost commercial free! I find my favorite artists and discover new music through Pandora! So user friendly from phone ap or on my smart TV thank you Pandora!

Date of experience: February 22, 2016
Washington
1 review
0 helpful votes
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Deceptive with returns
February 20, 2016

Was exchanging some items on a bracelet purchase. I was told that I would receive a credit of $170. I specifically asked if I would get the refunded amount on my credit card, with a witness who was accompanying me. I was told "yes". The refund was never made to my credit card. I had purchased the new, exchanged items, and was completely misled regarding the return. My $240 bracelet ended up costing me $380. After talking to the manager, he did not care one bit.

Date of experience: February 20, 2016
Texas
7 reviews
2 helpful votes
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Too many commercials
February 15, 2016

Pandora has too many commercials and too many pop ups are always interrupting the music I stop listening just for that reason. It's annoying

Date of experience: February 15, 2016
Georgia
5 reviews
2 helpful votes
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LOVE LOVE LOVE Pandora
February 16, 2016

Great music, several genres to choose from. If you dont like a song give it a thumbs down and it goes to the next song. Amazing, free, what more can be said.

Date of experience: February 14, 2016
Vermont
2 reviews
1 helpful vote
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Still the best!
February 12, 2016

When you can't stand the on-air jockeys, Pandora's there to DJ for your mood, when you're not in the mood to. Opened that box 10 years ago and haven't looked back.

Date of experience: February 11, 2016
Indonesia
22 reviews
49 helpful votes
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Girl get hooked blindly
February 8, 2016

My gf loves it but i believe that it's just a waste of money. Girls get hooked and want more and more just for the sake of fashion and keeping up with others. There's nothing special in here, it's just marketing.

Date of experience: February 8, 2016
California
5 reviews
9 helpful votes
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Enjoy it but...
February 6, 2016

I wish they would offer spotify capabilities like a full album or specific songs...

Date of experience: February 5, 2016
Ukraine
2 reviews
3 helpful votes
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Great quality!
February 2, 2016

I love my Pandora bracelet! Tank you guys for your awesome job!

Date of experience: February 1, 2016
Colorado
6 reviews
13 helpful votes
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I enjoy Pandora!
January 26, 2016

It makes my day at work so enjoyable. I love being able to listen to the music I enjoy, while working all day. The fact that there aren't many commercials is what sets it above the rest!

Date of experience: January 26, 2016
New York
5 reviews
14 helpful votes
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Great Music
January 25, 2016

This review is solely for the PC program, I don't use Pandora on my tablet or smart phone.
After a few false starts making my own station, I contacted Pandora and they were extremely helpful.
The selection of music for their own channels is first rate with an occasional head scratcher.
Since it's free, they stop from time to time and ask you to perform a "Sponsor Activity" but you can ignore it and go back to the music.
You get to "like" songs, which seems to put them in the rotation more often, and not like a song which banishes from that station.
Pandora has a few quirks, the most glaring of which is the lack of instructions but I listen to it all day and the music is great.

Date of experience: January 25, 2016