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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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My wife loved the painting soo much! She said it was the best birthday present and she will always cherish it!
I received my painting. Can't wait to gift it this weekend to my mother.
We are sure your mother will be as excited about the painting as you are, Jane. Thank you for your feedback!
This was my second purchase from Paint Your Life and I am very satisfied once again. For both paintings I sent in photos of loved ones that were not in a photo together. The artist did so amazing at combining the two. If anything has to be fixed/adjusted it is done so and promptly sent back to you for your approval. 10/10 recommend this company!
It is our main goal to provide you with the painting and the service of your likings, Dai. We are thrilled to hear about your satisfaction. Thank you for your feedback!
Loved the entire experience! Artist listened to everything I wanted and it turned out better than expected! Highly recommend!
We are thrilled to hear we could exceed your expectations, Amanda. Thank you for your feedback!
Great communication and great results. I could tell that a lot of love went into this portrait.
We are thrilled to hear about your satisfaction with the painting and the service, Theo. Thank you for your feedback!
All around great experience! The customer service was phenomenal. And they really cared about my wishes in creating my painting.
It is our main goal to fulfill your expectations, Tammy. We are very happy to hear about your satisfaction. Thank you for your feedback!
The company and artists were all great to work with and really easy. Their system is dialed in and great customer service.
We are very happy to hear about your satisfaction, April. Thank you for your wonderful feedback!
Thank you for your feedback, Angela. We are very happy to hear you loved the painting!
Wonderful rendition of my beloved late husband Peter. Thank you so very much. Please take the time to thank the artist! What a talent! I regretfully could not afford to tip more than l did. It really is a beautiful picture. Has many compliments and have told of Paint Your Life in earnest
Thank you for your wonderful feedback, Pat. It was an honor for our team to create such a meaningful painting for you. The artist will be thrilled to receive your kind words!
Throughout the entire process updates were given delayed outside of the given time which resulted in my getting the product much later than originally quoted. Therefore, I received the item too late and was out of the country a month. U ae to inspect the quality of the painting
Edit: the customer service was top notch and once I was able to inspect the final product I was satisfied
John, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome. As you might know, the shipping process involves several factors and stages that usually consume a lot of time and is not fairly simple, however, we are trying our best to make sure that it's always accurate and comfortable for our customers. I assure you, if we had information regarding your absence, we would have delivered the painting to another address or simply wait for your arrival to deliver your beautiful artwork to your doorstep as soon as possible. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority. Our team has reached out to you, please check your inbox.
We always see things advertised to look way better than the actual product. For our painting this was NOT the case. Every detail was perfect and the customer service was AMAZING. I'm one of those people who will send 100 emails with questions or requests and usually I will feel really annoying but they were so friendly ans helpful I didn't feel like a bother at all and couldn't appreciate it any more than I do. Definitely worth the price and would recommend them to anyone!
It is our main goal to live up to your expectations and provide you with the painting and the service of your likings, Taylor. We are thrilled to hear about your satisfaction. Thank you for your wonderful feedback!
I love it! It was a gift and I could not have received it at a better time. Thanks so much for the painting and the smiles.
Thank you for your wonderful feedback, Terese. We are very happy to hear about your satisfaction!
The artist will be thrilled to receive your kind words, Bb. Thank you for your feedback!
Such an easy & amazing experience! I am extremely satisfied with my purchase. It was worth every penny!
Thank you for your wonderful feedback, Charlease. We are thrilled to hear about your satisfaction!
The painting was beautiful and the details were exactly what I had hoped for. I surprised my cousin with a picture of her and her late father and she was absolutely stunned! I'm so happy with the outcome.
We are thrilled to hear we could live up to your expectations, Ariele. Thank you for your wonderful feedback!
First time ordering with paint your life and I will for sure do it again! They were fast with everything and answered all questions I had.the best part is the painting of my loved ones it came out perfect! I can't wait to give it to my mom on Christmas.
It will be a pleasure for our team to create more beautful paintings for you, Kayla. Thank you for your wonderful feedback!
Absolute perfection! Captured both of the people in my painting perfectly! I bought my father back in a small way! Absolutely captured who he was and I didn't think that was possible!
It was an honor for our team to create such a meaningful painting for you, Kaylee. We are very happy to hear how much you loved it. Thank you for your feedback!
We absolutely adore our painting. Thank you so very much
Thank you for your wonderful feedback, Kara. We are very happy to hear about your satisfaction!
From details I wanted from each picture to the edit adjustments the customer service was exceptional and fast feedback. Thanks!
We are thrilled to hear about your satisfaction, Shaniya. Thank you for your wonderful feedback!
Overall I am pleased by everything. It was a lovely and special experience watching my mother open this painting. I thank you all for everything. The only negative thing is I am fairly sure I purchased a frame and did not receive that.
We are very happy to hear about your satisfaction with the painting and the service, Marquita. The framing option that you have chosen was Gallery-wrap, which is a modern style of displaying art over wooden bars, it extends and folds your artwork all the way to the sides to completely cover the wood frame. Thank you for your feedback!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.


We are thrilled to hear how much you loved the painting, Francisco. Thank you for your wonderful feedback!